Customer Ratings & Reviews
- Model:
- GA01894-US
- SKU:
- 11987570
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
to a friend
Not for me.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are nice cameras, but, I had issues with the Google app and my iPhone. The Google app and iPhone don’t seem to be compatible. I returned the cameras for a different brand. If you own an android these cameras might work well. Overall the cameras are nice.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi maguirre, thanks for posting a review. We’re sorry to learn that you’re having issues with your Nest Cam (battery) using your iPhone.
Nest Cam (battery) and Google Home app are compatible with iPhone. We value your feedback, and we’d like to hear more about what happened so we can help and address the issues you’re experiencing. You may contact our support team anytime through this link: https://support.google.com/googlenest/gethelp
Great Cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These wire free cameras are great. The view is clear, even at night. They are so good, we bought more. I would highly recommend these to everyone. Set up was easy.
I would recommend this to a friendExcellent security camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are awesome. I love how smart these are with the options. They also work fantastic with the optional solar panels. Never a need to charge these cameras up
I would recommend this to a friendit works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it works, wish angle of view was 180, night time capture is hard to see but daytime is good color using solar attachment so wont have to climb up constantly to recharge battery
I would recommend this to a friendBrand response from Nest Support
Posted ."Hello there, Trytobesafe. Thanks for the feedback, and we’re glad that your Nest Cam (battery) works. We hear your concerns about its field of view along with its image quality during night time. We’ll share your feedback with the right team for future improvements. Meanwhile, we suggest cleaning the lens with a soft cloth that’s made for cleaning optics. Dust, thumbprints and dirt can cause poor image quality. You can also try turning your camera so that any nearby surfaces or objects (like a wall) are out of view. Use the app to zoom and enhance, and crop out surfaces or objects that may be the cause of the glare.
If a bright white shape along the edge appears while everything else is too dark, there might be a surface that’s too close in your camera’s view (like a wall). Angle your camera so the surface stays out of view.
If additional support is required, visit us at the following link and we’ll do our best to help improve your experience: https://support.google.com/googlenest/gethelp
Would not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Google shouldve left nest alone. They had a good product by itself. Firstly, you cant use the nest app with the cameras. Secondly, you have to use the google home app which requires your gps location information on your house. Thirdly, ive tried to connect the cameras literally with the camera sitting side by side with my router, and the app says it cannot connect the camera and recommends me moving the camera closer. I guess im supposed to melt them together at this point??? Would not recommend
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi teejay, we appreciate your insights. We're sorry to hear about your disappointment with the new generation of Nest cameras, including Nest Cam (Battery), and the move to the Google Home app from the Nest app.
We understand that long time Nest users, like you, enjoy viewing their Nest camera feeds from the Nest app. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant to create an integrated experience with other Google Nest speakers and displays. If you´re willing to try, you may set up your older Nest cameras on the Google Home app as well. For more information, check out this help article:
https://support.google.com/googlenest/answer/9293657
Connectivity issues may be related to a few factors including the following:
- We recommend checking for possible congestion in your Wi-Fi network. Removing some of your connected devices can help free up some bandwidth space. You may then check to see if you will still experience the same connectivity issue.
- Disable the mobile data function on your mobile phone and ensure that its connected to the same Wi-Fi network as your Nest Cam (Battery)
For additional assistance with your Nest Cam (Battery), please consider contacting our support team so we can assist you here: https://support.google.com/googlenest/gethelp
Very Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the quality of the video as compared to another common camera system. It was quite a bit more expensive than other cameras. Again, the quality is great
I would recommend this to a friendSecurity cameras
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to mount and setup on phone was quick. The battery is good for a cordless device. Consider adding solar panel in the future.
I would recommend this to a friendWonderful Home Security Cameras
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for my father, he wanted something to help him feel safe and the installation was simple enough that he went out and picked up 4 more.
I would recommend this to a friendIf you have 7 hours to get them to work.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have Nest cameras and use the Nest app, THIS IS NOT THE SAME!!! These do not work with the Nest app, they kind of work with Google Home. Took me 7 hours ( most on tech with support) to finally get both cameras working. You can’t continuously record unless you are plugged in and they only come with one plug. Frame rate is awful. They work intermittently. I would never buy again and I certainly would not migrate my existing Nest account to Google home. The Google Home app is garbage compared to the Neat app. This is not a reliable solution for a cordless camera
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi RJTECW, thanks for letting us know of your feedback about the Nest Cam (battery). It’s unfortunate to hear that it didn’t meet your expectations. We can imagine how hard you tried to get both cameras working and we’re sorry for the inconvenience it has caused
We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app, however, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. Our teams are working on enabling the ability to set up and control older Nest cameras in the Home app so users will have one app to control all of their devices, and we’re working on bringing full functionality to the Google Home app as we want to create an integrated experience with other Nest and smart home devices.
We're always here to help you improve your experience. And we’re hoping to have another opportunity to investigate your concerns about the frame rate and the intermittent performance of the camera. If you’re willing to reach out to us once again for a closer look, you’re more than welcome to visit us anytime here: https://support.google.com/googlenest/gethelp
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend the Google Camera for those who are looking for quality
I would recommend this to a friendPleasantly surprised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work very well. I wasn't sure what to expect with them being battery powered but they hold up good on their own and have add-ons if there are any concerns.
I would recommend this to a friendDon’t do it. Go with another brand
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I stayed with Ring. Google nest cameras are junk. Even with excellent WiFi coverage in your house, these cameras sure do lose connection a lot. So much so that if you have an emergency where you need footage of a crime, especially one in progress, don’t count on these to give you 100% liveview without interruption. Don’t get me started on the nationwide complaint about the floodlight camera this last year having blurry video during night time- all because of a horrible update from Google- that issue took months on end to fix, and still isn’t near the clarity during day time use. You cannot opt out of updates as well. The features are limited if youre used to RING cameras. The dashboard needs a lot of work. Having to click 4 menus to change your area where you want the camera to catch movement is annoying- if you lose connection, you’re unable to change anything. Again, goes back to the horrible WiFi reception these have. I use 100% Google WiFi products, specifically their mesh system, and these cameras constantly drop live video feed, both in the dashboard and while viewing a camera individually
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Austin. We’re sorry to hear about your concerns with your Nest Cam (battery) and this is not the experience we want you to have. Your feedback is appreciated and we have taken note of it.
We recommend checking for objects such as mirrors and refrigerators between the cameras and your router as these items could block the connection. If you have a good Wi-Fi connection but the camera is offline, this can happen if the device gets too hot or too cold, and can be avoided by these:
- Your camera should not be exposed to direct sunlight
- Avoid placing your camera near objects that can cause overheating like light bulbs, lamps, large equipment/appliances, air vents, etc. Your camera needs good air circulation. Never install it in any kind of small box or enclosure as this can cause overheating.
- If mounted outdoors, you can install it under an eave or overhang, or even install a small shade above it.
It's important to us that we provide you with the best help possible and identify the issues with connectivity. We recommend that you reach out to our support specialists at our Google Help Page: https://support.google.com/googlenest/gethelp
Family Seciruty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works beautifully. It would have been great if it came with 2 charging cords. but after purchasing an additional cord, we were able to ensure continuous monitoring.
I would recommend this to a friendNot practical
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery does not last long. Since you pretty much have to plug them in every other day, they are not wireless. They shape of the camera looks chic, but it is not practical. Hard to face camera in exact direction of your choice due to it’s shape. Placement of charging cable is poor as well. When the camera is plugged in, you have limited options on positioning. Since the camera does not hold a charge for long, it must be plugged in often.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello Chel, thank you for sharing your feedback on your Nest Cam (battery) and we're sorry to hear that your experience with the device didn't meet your expectations when it comes to the overall design and battery life of the device. We suggest checking the link here that may help with improving the battery life of your device here: https://support.google.com/googlenest/answer/10901611
Another option we may recommend is getting the Nest Cam (battery) Weatherproof Cable which helps provide a continuous power source for your device. If you need further assistance please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Works like a charm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work good and easy to setup. Adding them to Google home is a breeze and installing them is straightforward. Battery life meetsy expectations.
I would recommend this to a friendGoogle cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our Google products. We used the cameras at our old house and knew we needed them at our new home. They give us peace of mind.
I would recommend this to a friendWorks great
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item to get if you need temporary surveillance in or outside your house. Easy install. Easy setup.
I would recommend this to a friendAwesome cameras
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very responsive on notifications of people, vehicles, animals, etc. Love that it records 24/7 and not just when motion. Great product.
I would recommend this to a friendHorrible quality video
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am beyond disappointed. 2 nest outdoor, one cam indoor, two iq cams, two nest hub max, one nest hub. Obviously, I like nest. This camera is HORRIBLE. One charging cable in the box, you CANNOT use the nest app. How is my wife supposed to check on our animals? She cannot access the cameras. The worst part is the camera quality, what a joke! The quality is worse than 1980 POE cameras. Paris Hilton had better quality in the dark. Google will lose my business if this is where they are heading. They are making mistake after mistake with Nest. So stupid.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Crazybear88, thanks for sharing your feedback on the Nest Cam (Battery). We're sorry to hear that the experience has not been ideal for you.
You can adjust the video quality in the settings to balance high resolution video with longer battery life and lower bandwidth use. For optimal video quality at 1080p, an internet connection upload speed with at least 2 Mbps per camera is recommended (DSL may not qualify). Please check the steps below:
- Open the Home app Google Home app.
- Select your camera.
- Tap Settings Video.
- Under “Video quality,” tap High.
New Nest cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
Also, it only takes around 4-5 hours to fully charge the Nest Cam (battery). If you need more than one charging cable, or if you want the camera to be wired with continuous power, you can go with the optional Nest Cam (battery) Weatherproof Cable (in 5m or 10m) to keep your Nest Cam connected.
You can visit us anytime in the following link if you have any questions or concerns: https://support.google.com/googlenest/gethelp
Google
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and easy to use love it will buy again for house
I would recommend this to a friend