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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2772 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's excellent camera quality, ease of use, and overall performance, highlighting clear night vision and simple installation. However, a significant concern for many users is the poor battery life. Some customers also reported issues with app and general compatibility, along with occasional connectivity lags and a narrow motion detection range.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,772 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! Super easy to install and great video quality

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision

    Rated 5 out of 5 stars

    Nest product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great functioning camera and spotlight. The quality of video and night vision is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install . Works like a charm. Probably going to get 2 more

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If there is constant motion, battery only last 3-5 days. Expected at least 2wks to a month

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Yogi. Thanks for sharing your feedback on Nest Cam (battery), and we hear your concerns about its battery life. Since your camera is detecting a lot of activities, you can extend the battery life by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. This link might be helpful: https://support.google.com/googlenest/answer/10901611

      Also, you can plug your camera to a power outlet with the included power adapter for continuous power. However, the included power adapter is not weatherproof and not intended for outdoor use. We suggest using a compatible weatherproof cable (sold separately). Contact your retailer for inquiries.

      If you think that the battery life is lower than expected, we can help you check for reasons why and you can visit us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    It good to see whats happening anywhere you are

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great ,but a real pain to setup if you dont have ready electrical outlets or make a mistake setting up or your WIFI is weak , otherwise pics are clear and the alerts are nice, too see if someone is at your door or in your yard, or you get a delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video looks good, easy to set up. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love these outdoor cameras!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had these at each of our homes. We were excited to see the steel connector devices in this newer set! Easy to install, great to have in our Google home.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Unimpressed with quality and features

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is mediocre. You cannot use these cameras in the nest app and you cannot use nest aware with these to extend 24/7 recording past 10 days. These cameras are also larger than a baseball so not very attractive. If you use the Google app to see these cameras, you cannot see camera history from existing nest cameras. You'll have to switch back and forth between nest and Google home app. The biggest disappointment is the quality. The black indoor camera appears better during the day and at night by far. The only difference is the battery and internal storage.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Jzd5032, thanks for posting a review to let us know your experience with the Nest Cam (Battery). We’re sorry to hear that you’re having issues with the quality and functionality of the Nest camera.

      The new Nest cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place. And with Nest Aware Plus, you’ll get 60 days and 10 days of 24/7 video history if you choose to connect your Nest Cam (battery) to a power cable. It also supports 2 major features that drive the size of the product: on-device computer vision with high compute or performance and continuous video recording when plugged into power.

      Also, you can adjust the video quality in settings to balance high resolution video with longer battery life and lower bandwidth use. For optimal video quality at 1080p, an internet connection upload speed with at least 2 Mbps per camera is recommended (DSL may not qualify). Please see the steps below:
      - Open the Home app Google Home app.
      - Select your camera.
      - Tap Settings Video.
      - Under “Video quality,” tap High.

      If you have any questions or concerns, you may contact us anytime in the following link and we’d be more than happy to help: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera.. did the job i wanted. And great price

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Glad I purchased these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Price was good. Clear picture and sound. Long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    JD_Loves_His_Google_Cameras!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! This was our latest addition to our group of Cameras - up to 12 cameras now - great quality!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love the quality of camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the security system. Love the camera. 100 recommendations

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for the price! Just be aware you’ll have to charge it every 2-3 months

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Slimpig, we´re glad to hear that you liked Nest Cam (Battery). We´re sorry for any inconvenience you may be having with charging requirements.

      Battery life will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios for your Nest Cam (Battery):
      Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
      Typical: About 3 months battery life (about 9 - 12 recorded events per day)
      Quiet: About 7 months battery life (about 2 - 4 recorded events per day)

      We recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. You may contact our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    App compatibility

    Rated 1 out of 5 stars

    Nice hardware let down by awful software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After experimenting extensively with all the other major cam brands (Arlo, Ring) and some smaller ones too (Kasa), I really wanted this to be the one. Sadly though, it is some nice hardware let down by terrible software. You can read about all the nice features somewhere else - the camera captured high quality video, and has a nice robust feel about it, but there are a number of fatal flaws, at least for me: - these new cameras are managed through the Google Home app, not the Nest app. The Home app is horrible and cluttered to use, but more importantly, this means you cannot view your videos through a browser - only through the Home app - there is not way to set notification schedules - to get notifications when there is motion during the night, but not during the day, for example. every other product I've tried offers this feature. without it the product is mostly useless as you either get nonstop notifications, or none at all. - there is no easy way to share clips with people - you have to download them to your mobile device then either post them somewhere or share them in a message - super annoying.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi mtnkea, thanks for the feedback and for sharing your experience with us. It’s unfortunate to learn that your Nest Cam (Battery) has not been ideal for your needs.

      Nest Cam (battery) can only be set up and managed using the Google Home app. While the new Nest cameras and doorbells are exclusive to the Home app, you can view both your old and new Nest Cams together in the Home app. We’re aware that longtime Nest users enjoy having the option to view their Nest camera feeds from the web, and we are working on adding this experience. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. You’ll have the ability to download multiple video clips that event video history automatically captures. If you have event video history, your Nest camera will automatically generate a video clip of the activity that you can download. If you have 24/7 video history and want to create a video clip of a specific event you will need to download one of the automatically generated video clips and edit using your phone’s native video editor.

      Also, you can choose to receive notifications for everything your camera detects, or choose notifications for only certain types of activity. If you’ve turned on critical alerts, you may receive some push notifications even when your phone is set to Do Not Disturb. You can create Activity Zones to cover areas in your camera’s view that you care about, and choose the type of motion you want to be notified of for each zone. This is helpful if you’re receiving too many alerts from motion throughout your camera’s view.

      We appreciate your input as we continue to work on improving our products and services. And if you have any concerns about the performance and features of the Nest camera, let us know and we’d be happy to help: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google security products keep getting better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The google nest cams are so easy to setup, have great features and adjustments that are so simple to navigate thru. Love google to the moon and back. Im especially happy I invested in google stock months ago because i knew as time mived on, the true value of the comoany would shine and it is doing exactly that.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Good but could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but could be better. It doesn’t always wake up to activity but it works fairly well with my google home devices.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi bananana, thanks for sharing your feedback. It's great to hear that Nest Cam (Battery) works well for you. However, we do apologize for any difficulty you may be having in trying to wake it up.

      Activities are detected by motion detection on Nest Cam (Battery), and can be affected by changes in the light level, and shadows moving across the frame like when a cloud moves in front of the sun. This also includes other movements within the camera's field of view like trees or bushes swaying. If you're not getting any alerts or notifications, we recommend trying out the steps below:
      1. Change the Activity Zones on your camera. You can delete your existing Activity Zone and create a new one in any area within your camera's field of view. Just make sure that none of the zones you create overlap.
      2. Change the angle of your camera and account for the lighting in the surrounding area.
      3. Restart your Camera.

      We'd like to help you troubleshoot the issue further with your Nest Cam (Battery). If you´re willing to try, please contact our support team so we can provide further assistance using this link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of setting up the camera to my Google Home. It was effortless.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Clear view

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this to view outdoor life from our backyard patio when we are inside. Recently, we witnessed four baby birds being devoured by a snake from a nest that a bird had made in a metal bucket on our shelf. The video of it was very vivid, maybe too vivid. But as far as the camera, the clarity is precise.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Replaced old Nest Cam

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera was easy to install and the new cord is so much better then the old cam with the USB to power converter. I love how it has the battery so if it's plugged in and you loose power it may still work providing your internet is still up.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Very good cameras for home security.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras work great. The night vision is good. The battery lasts for a long time. I purchased a couple solar panels separately to keep the cameras charged.

    I would recommend this to a friend