Customer Ratings & Reviews
- Model:
- GA01894-US
- SKU:
- 11987570
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the product's excellent camera quality, ease of use, and overall performance, highlighting clear night vision and simple installation. However, a significant concern for many users is the poor battery life. Some customers also reported issues with app and general compatibility, along with occasional connectivity lags and a narrow motion detection range.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Best cameras i have encounter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for indoor and outdoor great quality image i currently used indoors while i am at work
I would recommend this to a friend - Pros mentioned:Ease of use
Clear picture and easy setup
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had ring for many years but Google took it a step further and they are easy to set up and use with my Google home app
I would recommend this to a friend - Pros mentioned:Camera quality
Easy to set up, use and video quality great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great video quality. It is still new so not sure long term but overall happy
I would recommend this to a friend - Pros mentioned:Camera quality
Nest Camara
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always used Nest, the quality is excellent, it has very good quality in terms of being able to see near and far, it has good reflection. I recommend it.
I would recommend this to a friend - Pros mentioned:Installation
Good battery. Features work as expected.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Battery holds up well. Needs a $6 per month plan to utilise the full power of features available. But the free plan is good enough for basic monitoring. Paid plan is recommended though, since video footage retention on the free plan isn't long enough to make it useful
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Great Cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great video quality and easy to set up. Battery life is as expected for a wireless setup.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy setup, quick mounting, seamless integration
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up out of the box. Item worked seamlessly with Google Nest Router. We were able to add to our network, set up the room, save and auto settings, face recognition, presence sensing, etc. after a brief fifteen to thirty minute charge and mounting plate set up and we’re up and running quickly. Very happy with the outcome and performance two weeks later!
I would recommend this to a friend - Pros mentioned:Overall performance
Google always impresses
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic! As advertised. Google never seizes to amaze me
I would recommend this to a friend - Cons mentioned:App compatibility
Not a fan really. Especially the Google Home app
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not a fan of these new cameras which you cannot view through the Nest app. The Nest app has always been solid for me. The Google Home app, on the other hand is a nightmare. For one thing, if you have multiple cameras, only the 3 and a half will load up the feed instantly. Any cameras after that, when you scroll the screen down to view them, will sit there with a "connecting" message and a little loading animation, but they will never actually connect. You have to scroll your screen back up to the top and then back down to them and then finally their feed will show up. Or you might go through those motions and then one of the first cameras will go blank or say disconnected. Beyond frustrating. The other problem is, you will get an alert that it has detected whatever type of motion you've set it to alert you of, and you will click on the alert which will take you to either the event, or the live feed. Usually the live feed for me. But when you try to look back at the event, what it has considered to be the clip for the event stops before the event has ended. And it will not automatically allow you to just continue watching the footage that occurred immediately after what it considers to be the event clip. It is super clumsy. Whereas in the Nest app, you can watch your footage seamlessly.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi clookie, thanks for posting your feedback. We regret to hear that Nest Cam (Battery) didn’t meet your expectations, and have multiple issues with it.
Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
For connectivity issues, it’s important to make sure that this is not caused by a spotty or weak Wi-Fi signal. We suggest checking your Wi-Fi network for a strong and reliable connection. If you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network, removing other connected devices to your Wi-Fi may relieve network congestion. You can also try doing a factory reset to improve its performance.
We value your feedback, and we’d like to help you the best way possible. If you need assistance, our support team is always available. Please feel free to contact us anytime through this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
Google nest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Allows me to watch out for the house while I am working or running errands.
I would recommend this to a friend - Pros mentioned:Camera quality
Great camera. Difficult Monitoring instructions.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great viewing quality. Great sound quality. Great Battery life. Can't figure out the monitoring system. Reset the system 4 times and gave up.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Shibi, thanks for your feedback. We're sorry to hear you're having trouble with your Nest Cam (battery). We want to help improve your experience with your device. We suggest contacting our support team so we can assist you and check on your Nest Cam (battery). Reach out to us here anytime: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
pricey but good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the nest subscription only offers a yearly plan and its pricey, but the camera is good
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, Win2k. Thank you for posting your sentiments on your Nest Cam (battery). We're glad to hear that you're having a good experience with the device. We appreciate your feedback on the subscription offers and have taken note of it. If you're in need of any assistance, please feel free to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality, Ease of use
Good camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Long battery life and easy to install. Camera picture is good.
I would recommend this to a friend - Pros mentioned:Camera quality
Good but expensive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good cameras but subscription prices are high for nest aware
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Easy Install & Use!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great to watch the pup when we are gone for the day!
I would recommend this to a friend - Pros mentioned:Camera quality
Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera works well but showing picture in Google Home can be unstable
I would recommend this to a friendBrand response from Nest Support
Posted .Good day, DGK50! We’re glad that your Nest Cam (battery) works well! We hear your concern about viewing your camera video using the Home app. We suggest having the latest version of Google Home app that can improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view. Also, checking for device updates can provide the latest features and keep the devices secure, and are applied across the operating system, browser, and hardware. These updates depend on many device specific non-Google hardware and software providers that work with Google to have the highest level of security and stability support.
If you need immediate assistance, feel free to contact us through our support channels found here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Clear image. Short time to view video.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear image. Short time to view video. Google must to review this on next software updates.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Russomarcelo. Thank you for sharing your insights and feedback on the Nest Cam (Battery). We appreciate your input, and we will definitely pass along your feedback to our product team.
We are constantly working to enhance the user experience and improve our products. Your Nest camera has a lot of amazing features that can help with the security of your home and we want to ensure you have the best possible experience. Our support team would be more than happy to assist you further, answer your questions, and guide you through these features. Please visit us at this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Google Nest Outdoor Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Outstanding picture quality. Easy setup.
I would recommend this to a friend - Pros mentioned:Camera quality
Nice câmera
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was the best camera I have ever bought, an excellent purchase, I recommend it, they have perfect images
I would recommend this to a friend - Pros mentioned:Camera quality
Almost perfect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera, nice picture quality, cannot use in the Nest app.....have to use google home app. Other than this, it is a great camera.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Augustlp, thank you for sending in your feedback for your Nest Cam (battery). We're sorry to hear that your experience was less than ideal when it comes to the app you use to interact with your Nest Cam. Our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. Your feedback here helps us understand better your preference and needs in the products and services we provide. Rest assured that we'll relay this to the right team.
If you need any assistance with your Nest Cam, please don't hesitate to reach out to our support team. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp