Customer Ratings & Reviews
- Model:
- GA01894-US
- SKU:
- 11987570
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the product's excellent camera quality, ease of use, and overall performance, highlighting clear night vision and simple installation. However, a significant concern for many users is the poor battery life. Some customers also reported issues with app and general compatibility, along with occasional connectivity lags and a narrow motion detection range.
This summary was generated by AI based on customer reviews.
Google camera
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera easy to install, and setup to my google account.
I would recommend this to a friend- Pros mentioned:Camera qualityCons mentioned:Compatibility
Good Camera. Bad on Google
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera overall is very good. I problem is that it does not work with the Nest app. So you have to use Google home if you want to use the old cameras with the new. With google home you can not use the history with the ond cameras
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi randerle, thanks for taking the time to share your feedback. We apologize if you’re unable to add your Nest Cam (Battery) in the Nest app.
The new Nest Cam (Battery) is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all your favorite Nest and other smart home devices, and Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
Your feedback is important to us as it will greatly help us understand our customers’ needs. If you have any questions or concerns, you can always reach out to our support team. We’d be more than happy to help here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Additional camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with existing system easy installation ..
I would recommend this to a friend - Pros mentioned:Camera qualityCons mentioned:Battery life
The battery
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera has good picture and audio quality, however, it's hampered by the poor battery. The battery isn't just bad, it's awful. I returned it and got a ring stick up camera which has much better battery and accessories.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Moulton. Thank you for reaching out. We're sorry to hear that you experienced a battery issue with your Nest Cam (Battery) and that you had to return it. If you ever decide to try out any of our other Google Nest camera devices in the future, our support team will be readily available to answer any questions you may have. Please don't hesitate to reach out to us at this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Surveillance!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This surveillance camera really works well. I would definitely recommend it to anyone.
I would recommend this to a friend - Pros mentioned:Installation
Satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camers, easy installation, wonderful priced.
I would recommend this to a friend - Pros mentioned:Ease of use
Best Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and easy setup. Would recommend if you don’t have the ability to go wired.
I would recommend this to a friend - Cons mentioned:Battery life
Great Camera!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera, 3rd one purchased and no issues with any of them. Battery will drain fast in the cold winter months so you may want to hardwire to avoid any dead battery issues when away for long periods of time.
I would recommend this to a friend - Pros mentioned:Camera quality
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, it does the job with precision. I love it.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Google Product Of The Year
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras. They look awesome and easy to install.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Great camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup up an use. Very clear picture and sound
I would recommend this to a friend - Pros mentioned:Ease of use
Works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation! Added it to the system we already had set up!
I would recommend this to a friend security camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.hate that the solar charger has to be specifically a google nest one because of the proprietary plug used. Whatever is used to power the camera, the plug seems to be backward as the cord end loops out toward the camera instead of flowing back to the mount. having a little difficulty connecting with voice, but other than that the cameras are good.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, NathanB. Thanks for posting a review about the Nest Cam (battery), and we're glad that you find your cameras good. We hear your concerns about the solar panel and the proprietary plug. We’ll pass this information to the right team for future improvements. Meanwhile, we’d like to learn more about your concern with connecting the cameras with your voice so we can help improve your experience. Feel free to find us anytime here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Very dissapointed in this camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let me start out by saying that the design and quality of this camera is good (minus the position of the charging cable). I have metal siding, so I didn't have to drill any holes, the magnet is really strong, and holds well. I just had a series of storms come through my area and it fared well. It was easy to set up and looks great outside my house. Now, its time for the cold water; the battery is, as everyone has said, horrible. 2 days in and my camera was at 68% with 6 total events recorded between the 2 days... Google will try and tell you that battery life is based on many different factors, it is essentially their way of placing blame on you, that somehow its YOUR fault. not the case. I turned all recordings off, charged it to 100% and let it sit outside my home where temperatures in MN have been 75 on average. 3 days later it is sitting at 90% battery. Could I have gotten a faulty unit? Sure, anything that is mass produce will have some issues. But its left a bad taste in my mouth all the same. I don't know what I'm going to do at this point, but after al the hype, i'm not impressed
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi MWPHennessy, we appreciate you taking the time to let us know of your experience with the Nest Cam (Battery). We’re sorry to learn that you ran into an issue with the battery, and that you don’t like the position of the charging cable. We’re always listening to what our customers’ share with us to identify areas we can improve.
Besides the time between recorded events, battery life also depends on activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, and using activity zones to monitor specific areas. Below are some typical scenarios about the battery life:
Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
Typical - About 3 months battery life (about 9 - 12 recorded events per day)
Quiet - About 7 months battery life (about 2 - 4 recorded events per day)
We suggest adjusting the video quality in settings to balance high resolution video with longer battery life and lower bandwidth use. Check this link that might be helpful for you: https://support.google.com/googlenest/answer/10901611
If the issue persists after checking the steps above, you may reach out to us anytime at the following link and we’ll do our best to help: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Wireless camera
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy integration, no need to run power. Added a solar panel for charging
I would recommend this to a friend - Pros mentioned:Camera quality
Great picture/Video & Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! I get clear pictures, videos, in color with sound which I absolutely love in the mornings when the birds are all singing their happy tunes!! I have a very large area of yard I can see as well as my patio, I’m glad I went with Google Nest!
I would recommend this to a friend - Pros mentioned:Overall performance
Best Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product ...the best product on the market
I would recommend this to a friend Safe at home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great. Setup was weird but got better.would recommend to friends and family.
I would recommend this to a friend- Cons mentioned:Battery life
Nest products rock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great... battery life in the Winter suffers but because it charges quickly it isnt an inconvenience.
I would recommend this to a friend - Pros mentioned:Ease of use
Great camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this camera for about a month with no issues! Very easy to set up and user friendly. Easy to install and I was worried about needing to charge it all the time. So far, it hasn’t needed a charge yet! Have already purchased a 2nd camera.
I would recommend this to a friend