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Customer Ratings & Reviews

$299.99
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Customer reviews

Rating 4.1 out of 5 stars with 2774 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's excellent camera quality, ease of use, and overall performance, highlighting clear night vision and simple installation. However, a significant concern for many users is the poor battery life. Some customers also reported issues with app and general compatibility, along with occasional connectivity lags and a narrow motion detection range.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,774 reviews
  • Rated 5 out of 5 stars

    GREAT & SIMPLE SET-UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google nest camera worked perfect. It paired up perfectly with my ring doorbell camera so I only have 1 APP that I use to view my camera activity. The installation was easy and quick by the GEEK SQUAD installers.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice security and curiosity addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and setup was a little time consuming but successful on the first rookie try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Google

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving these a 5-star rating because they can actually be used as a security device. Every other doorbell cam and WiFi camera cannot. If your WiFi goes down because of someone with a jammer, these keep recording up to 3 hours of footage and upload it when they are back online. They also have WPA3 security to require PMF so they can't be deauthed. No other camera besides a hard-wired camera (like PoE) can be used as a security device except these. Thank you Google for trying. Yes the app needs work and they lack features but at least you can rely on them. I tested it out just to be sure. Shut down the WiFi router, moved around in front of these (one plugged in, other on battery), went back and turned the router on and there it was- the footage taken without WiFi sitting right there in the Google Home app like it never missed a beat for both cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and easy to installed. I have around tithe house.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Gets the job done.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has met our needs for outdoor security. Vey clear and sound quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's all good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! This product is not new but it has been working w/o a flaw.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Security cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and easy to install, didn't take very long.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it works amazing never have any issues with it

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Get it together google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible which is crazy because i love google products i have had many of their other cameras but these were the worse ive ever had they would never stay connected not even with motion do not buy these. I took them back and bought the eufy cameras and they work great will be switching to eufy products from now on

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, Mike. Sorry to see the you ran into connection issues on the Nest Cam (Battery) — we totally get your frustration. Even though you returned the device, your insight is valuable to us and we'd like to hear more. Share your thoughts with our survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG madebygoogle

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, just wish battery lasted longer. But was very easy to setup.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Cook, it’s great to have your feedback on Nest Cam (battery), and we’re glad that you find it a good product, and easy to set up. We hear your concerns about its battery life, and we’re here to help.

      The battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. This link might be helpful: https://support.google.com/googlenest/answer/10901611

      Also, connecting your camera to a power outlet with the included or optional power adapter for continuous power will keep the battery charged. Please note that the power adapter included is not weatherproof and not intended for outdoor use, and you can use a compatible weatherproof cable (sold separately).

      If you need assistance, please contact us anytime at: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Easy install and good picture quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is relatively easy to install and good picture quality is available immediately.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    In compatible with Nest Cameras that I have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t get the camera to pick up the last 4 digits to connect camera and it doesn’t let me manually plug in. I guess it is not compatible with my current Nest System. Very frustrating. I am going to return. I gave it an average because I am sure it works great if I could get it going, I am returning the camera.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Kath, thanks for your feedback. We apologize for the difficult experience you are having, trying to set up Nest Cam (Battery). We can only imagine how frustrating this may have been for you. If you´re willing to try, we suggest contacting our support team for further help in setting up your Nest Cam (Battery). We'd be happy to work with you by simply reaching out to us here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    App compatibility

    Rated 1 out of 5 stars

    Misleading to call this a "Nest" camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is misleading for Google to call this new Google Nest Camera Battery a "Nest" camera. It does not work with the Nest app along with all of our other Nest cameras. It cannot be accessed online from a computer along with our other Nest cameras on the Home Nest website. Further, unlike our other Nest cameras, we cannot manually edit clips from video history and cannot even gather a video clip from the Home Nest website from a computer. Google says it's "committed to providing a seamless Home app experience for our [Nest camera] customers." Then why can't we configure our existing Google Nest cameras and doorbells and view their history from the Google Home app? Why can't we access the new Nest camera online from our computer? Why do we have to use two different apps to get notifications from our Google Nest cameras? Why does the new Nest camera not have the Enhance feature present on our existing Nest cameras to set zoom when recording history? Why can we only get email notifications from our existing Nest cameras and not this new Nest camera? This is NOT "seamless." Releasing this camera without having this in place and instead promising to improve it sometime in the future is like selling a new car and saying "sorry, unlike your current car, reverse gear doesn't work right now, and the windows and air conditioning also don't work right now; we're working on adding those features in the future. And by the way, the old model is no longer available." As a long-time Google Nest customer, I am profoundly unhappy with our new Google Nest camera, which we purchased because the previous Google Nest outdoor camera is no longer available. This new camera is really a "beta" release and Google should be compensating customers for testing its as-yet-unfinished product.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi MplsCustomer, we highly appreciate you for letting us know of your experience with using the Nest Cam (Battery) and the Google Home app and we’re sorry that it was an unhappy experience for you.

      While the new Nest cameras and doorbells are exclusive to the Google Home app, users with previous versions of Nest cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. We understand that long time Nest users enjoy viewing their Nest camera feeds from the Nest app and web app, however, our priority with this launch was to create an integrated experience with other Google Nest speakers and displays, and to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant.

      Also, you can customize or change a variety of settings for your Google Nest cameras such as video quality, notifications, battery usage, the name of your device, and more:

      - Open the Home app.
      - On the home screen, tap your camera or doorbell.
      - Tap Settings . From there, you’ll be able to change its settings.

      You may visit this link to learn more: https://support.google.com/googlenest/answer/9231819

      We care about your experience and we’re taking your feedback seriously to work on improving our products and services. If you need further assistance with the features and performance of your Nest Cam (Battery) and the Google Home app, you’re more than welcome to visit us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Quality video

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Nest camera (the other two were in a home that we sold). I'm using this for security for our backyard. The video quality is excellent and the price is a decent value.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    okay but wired one is better

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a okay product, I bought wired one and this one, i think wired one is better, because the battery wont last very long if you are in a busy street . screen image is not very clear

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery life is poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with this product however, after one month’s use the battery already requires recharging. It is setup with the basic defaults and a maximum of 30 sec recordings. I get about 15 events a day so did not expect that to drain the battery so quickly.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, TJM1. We're sorry to hear that you're experiencing some battery issues with your Nest Cam (battery). We recommend changing the settings to save the battery by lowering the battery usage. You can also use the Battery Saver feature of the device. When the automatic Battery Saver is enabled, your camera or doorbell will automatically adjust its features to help conserve the battery. To know more about saving or improving battery life or if you have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Eye in the sky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and a great way to keep an eye on things and know what is going on around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE these Nest cameras. My only issues is they still don't work with the ADT Control app, but other than that they are great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They get the job done

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure the picture could be a little clearer. Sure the plug should plug in the correct direction, but the cameras do what I need them to do. I can see people at my backdoor, front door, driveway and side of house. They are super easy to mount. I even installed outlets by all the cameras (yes, I am handy), but wished they made a waterproof cable that was only 6 feet long. Overall these are good, not excellent, but good.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Bond007, thanks for sharing your suggestions with us. We´ll definitely take note of the information you provide us and we´ll also make sure to pass it to our product team since we´re always working hard to keep improving our products and services. We hope you will keep a close watch on products we will be releasing before long. In the meantime, please feel free to reach out to our support team using this link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Outdoor Security Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted an outdoor security camera that would provide us with a wide view of the entrance to our house. This camera does a great job, unless it is VERY cold, which is a known issue.

    I would recommend this to a friend