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Customer Ratings & Reviews

$299.99
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Customer reviews

Rating 4.1 out of 5 stars with 2774 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's excellent camera quality, ease of use, and overall performance, highlighting clear night vision and simple installation. However, a significant concern for many users is the poor battery life. Some customers also reported issues with app and general compatibility, along with occasional connectivity lags and a narrow motion detection range.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,774 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is better quality than I thought it would be. Sound is great also. I also like that fact that I can change the angle of the camera. I have had no problem with them magnets. The magnets are very strong holding the cameras up.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Back to google home from HomeKit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras, I tried using apple HomeKit cameras for 6 months and gave up, Logitech cameras would go offline every 2 days and would need reset.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A+ Cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing live picture quality. Exactly what I was looking for and hoping for. Google Nest did not disappoint. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Google Nest Camera's were super easy to setup. They provide peace of mind while I'm not at home myself. There are several options to choose for monitoring and notifications with options to maximize battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Just what i needed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get lots of deliveries to my home and i needed to keep an eye on them until i get home. Just what i needed, the battery life is great and the video quality and google interface is great as well.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good not great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for north dakota cold.. battery drains fast in cold

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Shel, thanks for reaching out. Colder temperatures greatly affect the battery life for any device, including Nest Cam (Battery). And during winter, the battery life of Nest Cam (Battery) may have less than half the life that it has at temperatures close to -4°F (-20°C). If you still have some questions, please feel free to reach out to our support team and we'd be happy to help you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Great hardware but worst software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Google home user interface is so bad compared to nest user interface.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, PremS. We recognize that migrating from the Nest app to the Google Home app involves a transition, and we are committed to making this learning process as easy as possible. The Google Home app provides a central location to manage and connect with a broad ecosystem of devices, including speakers, cameras, thermostats, lights, and many other products.

      Check out this article for more information on setting up and discover more features: https://support.google.com/googlenest/answer/9893532?hl=en

      If you need an extra hand, don't hesitate to reach out to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good for apartments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for apartments. Battery life becomes an issue if consistently watching cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a Christmas gift for my father. Very easy to set up and install.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Clear view

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really clear views of people and my packages when delivered.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Not Bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup but wishing it was fully integrated with NEST

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but sometimes have issues connecting to the WiFi connection cuts iut

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Thanks for reaching out about your Nest Cam (Indoor, wired), Abdirizak. Here’s some solutions to get the best connection:

      1. Move your camera, router, or other objects that may interfere with the device
      2. Restart your camera or doorbell
      3. Check your internet bandwidth and speed

      For more tips, here’s a link: https://support.google.com/googlenest/answer/9239727

      Don’t hesitate to reach out to us: https://support.google.com/googlenest/gethelp? Nest

  • Rated 3 out of 5 stars

    Open box item not "excellent."

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an open box item. Best Buy's assessment was "excellent" though. While the camera works, the QR code was missing and the adapter for charging the phone does not work. I wouldn't call the item "excellent."

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, JosephC. While we’re sorry your experience wasn’t the best, we’re here to answer any questions or concerns you may have about the Nest Cam (Battery) — reach out to us anytime here: https://support.google.com/googlenest/gethelp? madebygoogle

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera and easy to use interface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is great for home security. Must have got any surveillance setup.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    got cha

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them very clear picture and verry good sound.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very clear view from the camera. Very easy set up didnt need to do much. The only thing is the battery life but i could deal with it .

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Whynotnow, thanks for taking the time to share your insights. It's great to hear that you liked the video quality of Nest Cam (Battery) and that you had an easy time setting it up. We're sorry to hear about the short battery life you are experiencing.

      The battery life for Nest Cam (Battery) will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
      Busy: About 1 month battery life (About 25 - 30 recorded events per day)
      Typical: About 2.5 months battery life (About 13 - 16 recorded events per day)
      Quiet: About 6 months battery life (about 2 - 5 recorded events per day)

      We recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. We'd like to help you further with your support needs if the issue persists. Please feel free to contact any of our support agents here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    I can see and hear you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added more cameras to my existing set. Easy to connect if you follow the simple instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Great battery life. I wish it integrated with the current Nest app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google cameras

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great accessibility and easy to set up. Highly recommend for hard to see locations.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product. It has video and sound capabilities as well as the option to communicate through them. Setup is quick and easy as well.

    I would recommend this to a friend