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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2774 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers admire the excellent camera quality, ease of use, and strong overall performance. They also appreciate the straightforward installation and clear night vision. However, many customers have expressed concerns regarding the short battery life. Some users also noted issues with app compatibility, limited motion detection range, and occasional connectivity lags.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 2,774 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Battery Life

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hold a long charge (Months) in low traffic areas and easy to install. The recharge is fast too. It also allows you to direct plug in if you have access to a outlet. I like it doesn’t need a power source where you install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BUT IT!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it don’t second guess… have this camera outside and it does not disappoint

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    BEWARE - CANNOT USE THESE WITH A GSUITE EMAIL ACCO

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these cameras overall but there is a big shortfall. If you or someone in your family has a business gmail account you cannot add these to Google Home. Try having a conversation with your customer when you've installed a bunch of these and then tell them they can't use their primary email for the set up. Some people get really upset about this. This is a Google product. Why would you do this??

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi AndrewD. Thank you for your feedback! We're glad to hear that the cameras meet your expectations and that you like them.
      Regarding functionality with a business Gmail account, Google Nest energy, safety, and security products are designed for home use. As such, they do not support using them with business accounts due to potential privacy and data usage concerns.
      We recommend you check out this article for more detailed information:
      https://support.google.com/googlenest/answer/9247654 madebygoogle

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Useless camera for security

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok camera for live but quality is sub part and battery only lasts a few days. Doesn't record movement or notify. Someone hit our trash cans and the camera didn't record anything. Only good for live viewing.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, Miko. We hear your concerns regarding battery life and notifications on the Nest Cam (Battery). Here are some solutions to make sure your device is running smoothly:

      On average here’s how long the battery will last on a single charge:
      Busy - About 1 month battery life (about 25 - 30 recorded events per day)
      Typical - About 2.5 months battery life (about 13 - 16 recorded events per day)
      Quiet - About 6 months battery life (about 2 - 5 recorded events per day)

      Here are a few tips to conserve battery:
      1. Optimize its video quality.
      2. Shorten the length of time for which events are recorded.
      3. Take longer to begin recording between events.

      Check this article for battery saving tips: https://support.google.com/googlenest/answer/10901611

      To adjust notifications:
      1. Change the wake-up sensitivity.
      2. Turn on Motion events.
      3. Use Activity Zones.

      We’re here 24/7 to help: https://support.google.com/googlenest/gethelp madebygoogle

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I think a this is a good idea for low traffic areas to preserve the battery life. So far after 1 day and not full charging it it only lost 1%. I haven't even begin to set zones. Picture at day or night is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    great starter laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good starter laptop. I've had it for a month now with no issues

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nest Cams

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Nest Cams are absolutely am. Love the clarity of the photos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the nest cameras for years. Easy to set up and use

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera it needs to be close to the wifi so it doesn't drain the battery.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nest Wireless Outdoor Camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera! Picture quality is amazing and I appreciate the ability to mount it anywhere that my WiFi will reach! Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick and easy to install

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to install and set up, connected to the google app in no time wide angle I can see my entire backyard

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, clear and able to hear audio great love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera. Has worked for me for years and kept my home safe.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 1 out of 5 stars

    Unreliable performance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive product with unreliable and terrible performance. You do not have access to old footage, only seen events. I can walk right past these cameras and half the time never trigger an event. About 80% of the time when you open the home app the cameras say no connection and takes clicking refresh over and over. I do not have the same issues with my wired cameras however when i add all of my cameras they all start to glitch. My wired cameras will record a few seconds and then say video not available for a few seconds and the footage is basically useless and you’re unable to connect and watch the footage live. Eventually (days later) the footage is magically available. When i remove any 1 camera this stops. So imagine you hear something outside and want to check out what’s going on. Only to be met with a black screen that says video unavailable refresh for 30-45 seconds. Knowing the device doesn’t pick up events half the time and there is no video history.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey there. Thanks for sharing your experience with your Google Nest Cam Indoor/Outdoor wire-free. We’re sorry to hear you’re having trouble viewing the live video of your cameras. Sometimes, you might notice a slight delay between your camera’s live video stream and what’s happening in real-time. This is similar to other video streaming services. If the delay is longer than usual, we recommend checking out this helpful article:https://support.google.com/googlenest/answer/9259827

      If the inconvenience persists, please contact us here at your convenience: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new cameras! I feel super safe at home now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Healthy dogs, good notifications.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. I did purchase an aftermarket security device for my security device, which anchors it to the wall. Otherwise, the software keeps me up to date, and I know how often the dogs are walked in my neighborhood. Neat.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Outdoor camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, battery life was less than expected.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for reaching out. We´re sorry to hear that the battery life didn't quite meet your expectations. Battery life of Nest Cam (Battery) will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios for your Nest Cam (Battery):
      Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
      Typical: About 3 months battery life (about 9 - 12 recorded events per day)
      Quiet: About 7 months battery life (about 2 - 4 recorded events per day)

      We recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. You may contact our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google nest cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras! Very clear and battery lomg lasting. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Love the quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera ,few software issues but fixed after an update

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Muky, thanks for giving us a review about the Nest Cam (Battery). We're sorry to hear that you had few software issues, but are glad that it was fixed after an update. We hope you’re making the most out of it. And if you run into any concerns around the features and functionality of the Nest camera, feel free to let us know here and we’ll gladly help you the best we can: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    google nest camera indoor/outdoor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing camera, perfect images, the ´problem´is that should be available in black....

    I would recommend this to a friend