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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2774 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers admire the excellent camera quality, ease of use, and strong overall performance. They also appreciate the straightforward installation and clear night vision. However, many customers have expressed concerns regarding the short battery life. Some users also noted issues with app compatibility, limited motion detection range, and occasional connectivity lags.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,774 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Overall believe this is a Fail on Google/Nest

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera and the convenience to put basically anywhere within wifi service. Otherwise a trash product from Nest. The biggest problem I have is they do not work with the Nest app, where all my other cameras are. Only on Google Home. Problem two which isnt as big a deal just annoying I knew they were battery yes, however I expected the charging cable to be a simple usb perhaps. No, not the case it is a specialty magnetic cable that to get one with any sort of length you have to purchase it separately.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi MCFD78, thanks for sharing your feedback with us about the Nest Cam (battery), and we’re sorry to learn it’s a disappointment for you.

      We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app, however, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. Our teams are working on enabling the ability to set up and control older Nest cameras in the Home app so users will have one app to control all of their devices, and we’re working on bringing full functionality to the Google Home app as we want to create an integrated experience with other Nest and smart home devices. While the new Nest cameras and doorbells are exclusive to the Google Home app, users with previous versions of Nest cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams.

      We're always here to help you improve your experience. If you run into an issue with your Nest Cam (Battery) and using it effectively in the Google Home app, please feel free to find us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this store. This camera is clear and worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome Camera!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For home security and monitoring, Google Nest Cams are the absolute best in clarity and access in the Google Home App.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Cam Use Good Spy on other people in your house at all time

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoying the Nest Products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to have this on my Google home app. A few things I am not happy with. It seems like it doesn't capture people as soon as they get in range of my area. When viewing the history it seems to take forever to view or the viewing stops. They should change on the history that I pick and choose what history I want to delete.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love these cameras

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely really liked these cameras and they are so easy to use and assemble.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Great hardware, lacking software.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From a hardware standpoint these are great, the magnetic mounts work well and the picture quality is wonderful. But like other google products, the software is irritating. Constant changes and updates, just integrated into google home for "simplicity", and pretty much worthless without paying for their Nest Secure subscription. Google has also recently started shutting down older Nest products, so feels like its only a matter of time for these?

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Thank you for providing your feedback. We greatly appreciate your insights, as they are instrumental in enhancing our products.
      Should you require additional assistance with understanding the functionality of the software in our Nest Cameras, please feel free to reach out to our Help Center or contact our support team directly: https://support.google.com/googlenest/gethelp?hl=en
      We’re always happy to help! Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nest camera

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras work very well and have an excellent picture

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The best camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the whole house with these cameras and they are the best, real-time video, immediate notifications, battery life, history

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outdoor camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product does as advertised very well. I use it outside and have had no issues with it. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Google Cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This generation camera is a significant improvement over the previous generation.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Well built, good image, reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built, good image and reliable. I use multiple packages of these to have a full outside view of my home. Works with my ADT system, and separately viewable from Google.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest products were the best cameras in the market until somebody had the great idea of switching to the Google home app

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, StraightUpHerbs! Thank you for your feedback on the Nest Cam and its integration with the Google Home app. We appreciate your loyalty to Nest products and understand that changes in the user experience can be impactful. We want to assure you that the transition to the Google Home app was aimed at providing a more unified and streamlined ecosystem for our users. We value your input and recognize that changes can be challenging. But what we can assure you is that we're always here to help. We have a dedicated support team available on the Google Help Center to answer your questions and address any issues you may encounter. You may reach us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Go Online for help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while to get it going but finally things fell into place. They need to put full directions on the box. I was looking at it look at me looking at it for a while. Then it watched me and I saw me. Finally, and on my own, I got things worked out. Thank God for being able to go online for help.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery not efficient in cold weather

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase. However, you’ll want to use with the power cable. Battery does not hold charge very long especially in cold weather.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Cord free because of the kids

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to go wireless since my kids wanted to pull out everything plugged in the room. They can’t take this one down. Liked the wired one better since I didn’t have to charge it, but my kids decided that this is the one we’re using

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Cam Cam

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Camera is great, only downfall on this is you have to recharge. If you have to buy this product, buy it with solar power attached to it, so no recharge needed. I will buy it later when I get tired of climbing the ladder.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best outdoor cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried Simply Safe and other brand, but this is the best for me since didn't need to sign up and the fact that I already have Google account. Battery last decent, but easy to take down to recharge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Josh G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Camera I love this. I can take it and point it anywhere on the outside of my home or inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera for the google home power user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this device knowing about the google home app integration and I absolutely love it. I wanted a camera that would work seamlessly with my google home network that I already have and this camera does that better than any other camera that I've tried on the market. I use this camera as a wired outdoor camera so I can't comment on battery, but I bought this camera for its AI detection and 24/7 recording feature with the nest aware subscription service ($12) and it does both very well. Nighttime detection and visibility are also pretty good for only a 1080p camera and no spotlight. Overall if you're looking for a camera that working seamlessly with google home packed with unique and helpful features and also using it in wired mode, I'd highly recommend this camera.

    I would recommend this to a friend