Customer Ratings & Reviews
- Model:
- GA01894-US
- SKU:
- 11987570
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the excellent camera quality, ease of use, and strong overall performance. They also appreciate the straightforward installation and clear night vision. However, many customers have expressed concerns regarding the short battery life. Some users also noted issues with app compatibility, limited motion detection range, and occasional connectivity lags.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, love the ability to access the history part with nest aware subscription. Works great with out other google products. The app easy to use also to tell when they need charged
I would recommend this to a friend Cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera system for the price. Easy to charge and attach
I would recommend this to a friend- Pros mentioned:Camera quality
Nice camera to mount outside on your home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quality camera that is pretty straightforward. It works with all my google home stuff.
I would recommend this to a friend - Pros mentioned:Camera quality
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera quality, ease of install. I am in the Google /Nest universe. Yes I could have went cheaper however the ease an integration made this a no brainier
I would recommend this to a friend - Pros mentioned:Camera quality
Outdoor camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera quality above expectations. Capture a 180 view from where installed which surprised.
I would recommend this to a friend - Pros mentioned:Camera qualityCons mentioned:Battery life
Decent unit...Terrible execution.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy gets a 5 star. Google gets a 0. Leave it to Google to buy and ruin a good thing. This camera is decent quality, but who in their right mind wants to recharge their outside security camera daily. The camera DOES NOT integrate into existing set ups and frankly the application to use it just stinks. Google tech support to set this up is a joke as well. They do not know a thing about it in India and you will waste many minutes of your life listening to someone ask dumb questions that are not even part of this camera. Google failed on this totally.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi WM07, thanks for sharing your experience. We’re sorry to learn that Nest Cam (battery) didn’t meet your expectations, and that our support fell short in providing the help you needed. This is definitely not the kind of experience we want our customers to have.
The new Nest Cam (Battery) is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
For the battery life, it depends on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
- Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
- Typical - About 3 months battery life (about 9 - 12 recorded events per day)
- Quiet - About 7 months battery life (about 2 - 4 recorded events per day)
If you´re willing to try, we recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your Nest Cam (Battery) and understand what may be causing it. We’re hoping that you’ll give us another chance to improve your experience. Feel free to contact our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Front and back yard cameras
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product let me know if it’s a dog or any animal our person, and can even add a name to the people
I would recommend this to a friend - Cons mentioned:Battery life
Simple and just works
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish the battery lasted a little longer. Overall a good product, the subscription is worth it. If you get a comparable system from Ubiquiti it would cost 4 times as much.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi David, thank you for sharing your review on your Nest Cam (battery) and we're sorry to hear that your experience with the battery life was less than ideal. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. We can also suggest getting the Nest Cam (battery) Weatherproof Cable as this will give your device a consistent source of power. If you need further assistance or have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Best Nest!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great outdoor camera, connects to my Google Home app and lets me see everything in my backyard. Great video and sound quality as well.
I would recommend this to a friend - Cons mentioned:Battery life
Decent camera
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera, works well but struggles in sub freezing temps. It will auto shutoff to save battery.
I would recommend this to a friend Not built for outdoor use! Experience
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this item for an outdoor device. It was engineered to fail. Corrosion will build up where the charger port meets the camera. The design is not built to be waterproof or anywhere close to it. Mine lasted about 6months under an awning. Google would not even consider any warranty because I had everything except the useless cord. A C-port would have been better, still would have failed, but easily replaced. Do not buy for outdoor use. There are way better-engineered cameras for that purpose. Indoor use, sure, go for it, just know that the cord is one of a kind and uses a magnet to secure to the camera. The magnet is weak and short. Tends to fall out often. I have had two so far. Regret the purchase, and disappointed in the customer service treatment. Thanks, Apple, I mean CJ, for the awful customer experience. Tossing the nest as a whole, as I have 6 products and will use something reliable. There are free services for outdoor cameras. Not 99 dollars a year and expected to go up. Plus the software is kinda janky.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, PaulM. We’re sorry to see your experience with the Nest Cam (Battery) and our support team wasn’t the best — we totally understand your frustration with that. We’d be happy to continue looking into your concerns and get you the best solution we can. When you’re ready, reach out to us here: https://support.google.com/googlenest/gethelp
Good Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked this camera up while on sale for a very reasonable price, I’ve been using it with the free 30 day trial of Nest Aware, which so far has worked really good for me, with one or two misses. Battery life has been good for the amount of activity where this camera is placed.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi VSmiley, thanks for choosing our Google Nest product. We´re glad to hear that it has worked well for you. We value your experience with our products and we´d like to learn more about any difficulty you may be having with some of its features. You´re more than welcome to contact our support team here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Average security camera. Reconsider alt brand.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor battery life. When streaming from Hub Max it frequently disconnects, requiring me to manually reconnect. However, when streaming from a tablet it maintains its connection.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Greeny, thanks for sharing your feedback with us. We're sorry to hear you're having battery and connectivity issues especially when streaming using your Nest Hub Max. This is not the type of experience we want you to have, and we're here to help. We suggest contacting our support team so we can assist you and check on your Nest Cam(battery) to further investigate what's causing the issues you're having. We might need to perform some troubleshooting steps that may help resolve your concern. Reach out to us here anytime: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Great camera
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera. Charge lasts for months outside where I mounted it though a less in the winter. Great view and ease even adding to Google home
I would recommend this to a friend - Pros mentioned:Ease of use
Great camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these cameras and very easy to install and use .
I would recommend this to a friend - Pros mentioned:Camera quality
Blessings
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my nest camera with out them they wouldn't got the picture of the guy that tried to break in
I would recommend this to a friend - Pros mentioned:Ease of use
Good camera to use and configure
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The secuirty camera was easy to install and the APP was easy to configure the camera.
I would recommend this to a friend - Cons mentioned:Motion detection
Inconsistent Event Detection & Notifications
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The inconsistency of event detection and push notifications with this camera is very frustrating. Some days, the camera won't even push a single notification. I have mine mounted above my garage, facing the street, and we get a lot of foot traffic and cars passing our house, so we should get a lot of activity being captured throughout the day. It's not a settings issue, both my Google Home app and my phone push notification settings are properly configured. My settings: Wake-up Sensitivity: High Maximum Event Length: 1 min Video quality: Max Push Notifications: All (Motion, People, Animals, Vehicles) I've tried resetting the camera, and reinstalling it into my Google Home App, but nothing has fixed the issue. If you're in the market for a home security system, I wouldn't recommend the Google camera system at this point. The only reason I haven't switched already is because I've already invested a lot of money into this system, and switching brands/devices, plus subscription will just further incur more costs. I'm overall unsatisfied with the performance of this device. I'm not getting what I'm paying for with the Nest Aware subscription using this camera. I have little-to-no confidence that this camera would detect anything if someone were to vandalize or steal my property within line-of-sight of the camera. Do some thorough review comparisons with competitive brands! Hopefully this helps!
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Strong magnet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install; was impressed with the magnetic attachment for easy angling. Set up in the app was quick.
I would recommend this to a friend - Cons mentioned:Battery life
Outdoor security cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life isn't great, wifi signal comes and goes (not necessarily camera issue).
I would recommend this to a friendBrand response from Google Team
Posted .Hello there. We'd like to share helpful tips on how to save battery. Click here to learn more: https://support.google.com/googlenest/answer/10901611