Customer Ratings & Reviews
- Model:
- GA01894-US
- SKU:
- 11987570
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the excellent camera quality, ease of use, and strong overall performance. They also appreciate the straightforward installation and clear night vision. However, many customers have expressed concerns regarding the short battery life. Some users also noted issues with app compatibility, limited motion detection range, and occasional connectivity lags.
This summary was generated by AI based on customer reviews.
Camara
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Night vision could be better for it’s too dark view at night
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, JamesB. Thanks for posting feedback about the Nest Cam (battery). We appreciate you for sharing your concern about its Night Vision feature, and we’d be happy to pass this to the right team for future improvements. Meanwhile, there are different factors that can affect the Night Vision, we suggest trying the simple steps outlined at the following link: https://support.google.com/googlenest/answer/9259738
If more help is needed, you’ll find us ready to assist you here: https://support.google.com/googlenest/gethelp
Google
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup. Good quality. There is a delay with notification and viewing. Overall good
I would recommend this to a friendSwitching from one app to another should be a posi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The switch from the Nest App to the Google Home App was not beneficial to the consumer in any way. The quality of the video from the Nest App is superior to the Google Home App. Nest has higher video resolution, better lighting and more options than Google Home in my opinion.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Bothappsuser, we value your feedback and we'd like to thank you for sharing it with us. We apologize for any disappointment you may be having with the move to Google Home app for the newer Nest camera models.
We wanted to make the Google Home app as the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, ""Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
We also recommend checking your network for possible congestion since the newer Nest camera models also come with the same resolution as the 1st generation Nest cameras. Removing some of your connected devices may help free up some bandwidth space and enable you to check if you will get better video streaming. If you verify congestion, contacting your Internet service provider will be a good step to help check your connection and upgrade your bandwidth if needed.
For any other support needs with your Nest Cam (Battery), please do not hesitate to contact our support team here: https://support.google.com/googlenest/gethelp
Nice product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is amazing. Excellent video resolution , nice design, battery last longer than other ones, but what I really liked was the audio communication, that's allows you to speak through the camera.
I would recommend this to a friendThree are Better than Two!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed some added Protection and this was the answer.
I would recommend this to a friend- Cons mentioned:Compatibility
Does not work with older devices and Nest app
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nest should work with Nest and it does not. Older cameras and devices are not compatible with this and the Nest app does not work, you have to use Google home witch is okay if all the old devices did too which they don’t so you have to switch back and forth. Bad design.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Kman, thanks for sharing your feedback with us about Nest Cam (Battery). We´re sorry to hear about your disappointment with the move we made to the Google Home app.
We understand that long time Nest app user, like you, have enjoyed using the Nest app, to view your video feed on Nest cameras. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, """"Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
- You may set up your older Nest cameras to the Google Home app. Check out this help article: https://support.google.com/googlenest/answer/9893532
We´d like to answer any questions you may be having about Nest Cam (Battery). Please feel free to contact our support team here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
What a let down…maybe future improvements
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed that this is not compatible with the Nest App (only works on Google Home app). Also only records when you are viewing the camera in the Google Home app. I took these back and lucked out in finding the Nest Outdoor camera and hardwired it to an outlet which provides constant monitoring.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi LWesley28, we highly appreciate you for sharing the details of your experience with the Nest Cam (Battery) and we’re sorry to learn of your disappointment in the lack of compatibility with the Nest app, and with the recording feature issue.
We understand that long time Nest users enjoy viewing their Nest camera feeds from the Nest app, however, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We wanted to create an integrated experience with other Google Nest speakers and displays, and to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant.
We care about your experience and we’re taking your feedback seriously to work on improving our products and services. And if you’d like to try the Nest Cam (Battery) again in the future, we’d be more than happy to guide you through using it effectively with the Google Home app. You’ll find us always available here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Motion detection
Pathetic detection
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a long time owner of nest and google cam products. This is probably the worst of em all. I have been using it for last 2 months. I installed the camera near my pond because I suspected animal activity and wanted to understand what was going on. There were 0 activities detected by this cameras. What's more surprising is I installed a Ring spotlight camera next to this to see if it was the camera. Ring captured family of 4 raccoons apart from possums and a cat visiting the pond at night while the nest camera which was right next to it detected 0 events! I have enabled alerts on the nest cam from animal activity to motion detection.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi fitzgerald, thanks for being a long time user of Google Nest products. We appreciate your support and we'd like to help you with your support needs. We do apologize for the frustrating experience.
Nest Cam (Battery) motion detection can be affected by changes in the light level, and shadows moving across the frame like when a cloud moves in front of the sun. This also includes other movements within the camera's field of view like trees or bushes swaying. If you're not getting any alerts or notifications, we recommend trying out the steps below:
1. Change the Activity Zones on your camera. You can delete your existing Activity Zone and create a new one in any area within your camera's field of view. Just make sure that none of the zones you create overlap.
2. Change the angle of your camera and account for the lighting in the surrounding area.
3. Restart your Camera.
We recommend contacting our support team so we can provide further assistance by visiting us using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Nice camera !!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice ! The picture is very good !!! Love it !!
I would recommend this to a friend - Cons mentioned:Compatibility
Would be better if it worked with Nest environment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Verry disappointed it does not work in the 'Nest' environment, have to use google Home. Had wanted it to be in the same ecosystem as my other products, both cameras and thermostats Other than that a good idea, that needs rounding off !
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Johnco, thanks for sharing your experience. We’re sorry to hear about your disappointment using Google Home app for your Nest Cam (Battery).
Our priority is giving our customers choice and making devices for every home, and we’re continuing to support the Nest App. New Nest cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app, so all of your cameras can be set up and controlled in one place. Also, using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools and with seamless integration with other Google devices.
Your feedback is important to us as it will help us in improving our products and services. If you need assistance, feel free to contact our support team. We’re always happy to help here: https://support.google.com/googlenest/gethelp
Great optics, battery life, Google app limited
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a solid performer with impressive battery life but the Google software behind it (Google Home) has a ways to go. It only wakes up when it sees movement close to it or when requested by the app. My camera pointed at the forest seldom turns on because everything that might move is 100+ feet away.
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have 5 need 1 more love these cameras. Keeps me feeling I can keep my family safe.
I would recommend this to a friend- Pros mentioned:Camera quality, Ease of use
The Nest cameras are great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my Wyze cameras with these. The install was super easy, and the integration to the Nest hub and Google home app is amazing. Clear picture abd audio!
I would recommend this to a friend Nest Cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, not so easy to set up. Would recommend professional assistance when setting up.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for sharing your experience. We’re glad to hear that you find Nest Cam (battery) great, and we do apologize if you had some challenges installing it. We value your feedback as it will greatly help us in improving our products and services. If you need further assistance, our support team is always here to help. Don’t hesitate to contact us anytime using this link: https://support.google.com/googlenest/gethelp
A Happy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, very versatile to install at home, good price as well
I would recommend this to a friend- Cons mentioned:App compatibility
Not an upgrade
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the old nest outdoor cams for 4 years and loved them. I was very excited for the new ones but there is very little new and a lot to dislike. The video is the same if not worse than the originals. Forcing us into the goole home app instead of the Nest app was the final straw. Returning these, canceling my nest aware plus subscription and going with another ecosystem sadly.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Ryan, thanks for being a long time Nest user, and for letting us know of your experience with the Nest Cam (Battery). We're sorry to learn that you came across these issues with video quality and functionality.
The video quality can be adjusted in settings to balance high resolution video with longer battery life and lower bandwidth use. For optimal video quality at 1080p, an internet connection upload speed with at least 2 Mbps per camera is recommended (DSL may not qualify). Please check the steps below:
- Open the Home app Google Home app.
- Select your camera.
- Tap Settings Video.
- Under “Video quality,” tap High.
Using a Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools. Also, it provides you with seamless integration with your other Google devices. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
We care about your experience and we understand your decision to return it. If you’d like to try it out again in the future, we’d be happy to work with you and help improve your experience here: https://support.google.com/googlenest/gethelp
Pretty Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's pretty good. Kinda a weird interface compared to other cameras.
I would recommend this to a friendGood solid camera!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good feature set, works well in all weather conditions. Wanted the ability to see back yard after someone stole a bicycle, and bought a second camera for the front to see the front door. I wanted to be able to see who was at the door without having an annoying doorbell!
I would recommend this to a friendCamera is fine, the Google App is not
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera is fine, the Google App is not. Nest App was far better and easier to use. IDK how Google can buy Nest yet not use the Nest App. Or at least copy it. I might end up returning these because I like the Nest App far much better and go with something else. Google, fix this. I mean, you are Google!!
I would recommend this to a friendBrand response from Nest Support
Posted .Hello F5TG, thank you for posting your review. We're sorry to hear that your experience with Nest Cam (battery) was less than ideal when it comes to using the Google Home app. Please know that our goal is to create an integrated experience and make the Google Home app as the one place you can control all your Google and Nest smart home devices. Your patience is appreciated as we improve further with incorporating your Nest products with the Google Home app. If you're willing to give it another go and need further assistance, please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Anytime anywhere
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As long as the camera has wifi and my phone has cell service or wifi i like that i can be anywhere and check on my house at any time and i like the push notifications if anything detected
I would recommend this to a friend