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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2725 reviews

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    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 2,725 reviews
  • Rated 5 out of 5 stars

    Perfect Visuals

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our neighbor has had some break-ins and we got these cameras to help catch them in the act to identify them. These provide perfect security and the HD quality helps tremendously to see everything perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera system for the price. Easy to charge and attach

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, simple setup and all. Great purchase price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Josh G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Camera I love this. I can take it and point it anywhere on the outside of my home or inside.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fit for a Google Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy it was to setup and have integrated into a Google Home. Great battery life. The only downside is the range for how far away movement will trigger a recording event. I have a driveway about 60ft from the mounting point on the house and it seems like the max distance movement will trigger a recording is 30ft.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Tyler. It’s great to hear that the setup of your Nest Cam (battery) went easy, and that you like its battery life. We hear your concern about the event detection feature.

      Event detection depends on the camera settings that you select. You can choose which events your camera or doorbell can detect and record (people, motion, package, etc.). From there, you (and each member of your home) can decide which of those events to get notifications for. If an event is turned off, you won’t get notifications for that kind of activity. You can also change the settings like adjusting video quality, wake-up sensitivity, length of video clips, time between recorded events, and using activity zones to monitor specific areas.

      You can contact us anytime at the Google Nest Help Page if more help is needed: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    If it's on sale, I suppose. But disappointed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok. I expected better. It doesn't seem to allow me to hook it up to the old nest app where my doorbell is connected. The nest app lets me keep record all the time. The google app only records when it is triggered and simply is not as useful as the doorbell camera, in comparison. Also, if you don't plan on having it always plugged in, it also kinda sucks.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi UserX, thanks for sharing the details of your feedback on Nest Cam (battery), and we’re sorry to hear your expectations are not met.

      The new Nest cameras and doorbell are exclusive to the Home app because we wanted to create an integrated experience with your speakers and displays, your favorite Nest and other smart home devices, and Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control, as our team is working on bringing full functionality to the Google Home app.

      We’re not moving away from 24/7 video history. Our goal is to give users more choice. With event video history, we wanted our products to help you understand what’s going on at home easily and highlight the important activity for you. If you want to see everything that happens at home, we offer 24/7 video history on wired Nest Cams with a Nest Aware Plus subscription. We continue to invest in the use of both technologies.

      You’re always welcome to visit us at the Google Nest Help page for questions or concerns: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. Great range and clarity. Will buy for backyard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup and good picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup as expected. Easy setup. Good quality picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's all good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! This product is not new but it has been working w/o a flaw.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor battery life is a deal breaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the picture quality and cloud features, as I have several other Nest cameras. Battery life was abysmal though. Getting a non-wired camera I knew I would need to charge the camera every once in a while. But it felt like every few days I was getting the notification that my camera battery was low. I ended up returning the cameras.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi BoboLoblaw, thanks for sharing your experience. We’re sorry to learn that you had battery issues with Nest Cam (Battery), and had to return it. Your feedback is important to us, as it will greatly help us in improving our products and services. We’re hoping that you’ll give Nest Cam (Battery) another chance in the future. If you need assistance, feel free to contact our support team here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Awesome cameras!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 10 of these bad boys, along with the new google nest doorbell! Easy install, easy setup, easy maintenance, and easy to use in the google home app; Good quality, good video motion and clarity; Battery life is as expected on the highest video settings, highest motion sensitivity, longest event recordings. Battery takes about an hour to recharge when completely dead,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love these cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 of them and the doorbell. All works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest cams

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great these cameras are easy to use and the picture is very clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great outdoor cameras. Added peace of mind and security.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice camera set for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture for 1080p no color night vision but pretty clear picture and the subscription price is very good

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Junior31625, thanks for sharing your experience. We’re glad that you find Nest Cam (battery) great, and we’re sorry to hear that its night vision feature didn’t meet your expectations.

      We’ve taken a note of your feedback and we’ll make sure this gets passed along to the right team since we’re always looking for opportunities to improve our products and services. If you need assistance, feel free to contact our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nice security and curiosity addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and setup was a little time consuming but successful on the first rookie try.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't waste your money on this camera

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera sucks. I have 2 outdoor Nest wired cameras and I absolutely love them. I bought those years ago before Google and Nest merged. First, this camera cannot be added to your Nest app. I have read that the Nest app is going away and the Google home app will be the new one to use, but the Google home app sucks. The Nest app shows your cameras in one view when you open it. On the Google home app, you have to click on the camera to see the views. That's too many clicks and I can't see all my cameras in one view like on the Nest app. Second, the battery life sucks! We get maybe 5-6 days of battery out of this camera. Charging it once a week is just not feasible. I read online that this camera is a Google camera with a Nest logo and I feel like that's accurate. This is not as high-quality as my other Nest cameras. If I could return it, I would.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Azdmelissa, thank you for sharing your review on your Nest Cam (battery). We're sorry to hear that your experience with your device has been less than ideal when it comes to the app you use and the battery life. Our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. We appreciate your feedback as it helps us understand better your preference and needs in the products we provide. Rest assured that we'll relay this to the right team.

      If you need further assistance with your Nest Cam or have additional questions please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    nest camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was a easy add on install on the nest system. Camera works great,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nest Cam Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is a pain. Only works with app and can't be monitored with computer. Costly

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi ruthnurse, thank you for sharing your review here. We're sorry to learn that your experience with your Nest Cam (battery) didn't meet your expectations when it comes to monitoring using your computer. Our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. We appreciate your feedback and know that we'll relay this to the right team for improvements on the products and services we provide in the future.

      If you have additional questions or need further assistance with your Nest Cam, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Home security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good viewing and easy to install. Only gripe is Wi-Fi seems weak

    I would recommend this to a friend