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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2725 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,725 reviews
  • Rated 4 out of 5 stars

    An Outdoor Camera?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not exactly what I was expecting when I purchased it but it has turned out to be something I'm enjoying. The thing that really stood out for me was in the instructions where it mentions that the camera is not waterproof, only weatherproof. Hmm... an outdoor camera that isn't waterproof?? Maybe I didn't read the description carefully enough before I bought it. I ended up finding a protected spot for it that works well but that really stunned me. After a month of use, so far, so good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK if no outside outlet, but Wired Nest Cam better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good if there is no outside electrical outlet. It's a bit of a pain when it gets colder and you have to recharge more often. Also, I had a better experience with the Nest/ Google Home App with the Wired Nest Cameras in the past, as they allow you to track longer than 3-4 hours (Wired version lets you store up to 14 days I believe.)

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there VxxS, thanks for sharing your experience with us on Nest Cam (Battery). We're sorry to hear that you're recharging it more than usual, during the colder season.

      During winter, the battery life of Nest Doorbell (Battery) may have less than half the life that it has at temperatures close to -4°F (-20°C). Keep in mind that the battery life may vary since it will still depend on factors including activity, temperature, and selected camera settings.

      Nest Cam (battery) can accommodate up to 10 days of continuous video recording (CVR) and 24/7 video history, and you can even get 60 days of event video history, if hardwired to power and subscribed to Nest Aware Plus ($12 a month for all of your cameras, speakers, and displays on the same home structure).

      Please consider contacting our support team for any other questions or support concerns you would like us to address with your Google Nest products. We'd be happy to assist you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Goggle camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good quality it works good. I will recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this as a way to keep an eye on a babysitter. Works exactly as advertised and easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as descrbied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is easy to set up. Given that they run on batteries, you can practically set them up anywhere inside or outside the house. I've set mine up near our front door, and another in front of our garage. The batteries seem to be pretty good. Only charged them up once so far, and they're still good for another few weeks; and I have them for a few weeks already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras at great price and easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and excelent cameras for outdor, simple to install and setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how I can see everything on my porch with this camera and all the way to the road. The notifications are great to I get it right away. The only problem is battery life. But if you use a solar panel plug or outdoor plug it then it records 24/7 and you don’t have to plug it in every three days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does a good job but only works in google home app

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless feature is nice. Unfortunately it only works in the google home app now vs the Nest app on the original nest cameras.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest camera is fine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. I don’t love that they only come with a short cable for power as charging can be annoying but tolerable . I preferred the last version of the outdoor camera. Don’t like the need to move to google home with this version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product easy to set up. Picture clear………………….

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camers, easy installation, wonderful priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest camera indoor outdoor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these nest cameras have two of them also have a wired one and a doorbell. They’re pretty good quality they look nice and not too difficult to set up pretty straightforward and on the app that helps you out as well. Also have two nest thermostats.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not built for outdoor use! Experience

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this item for an outdoor device. It was engineered to fail. Corrosion will build up where the charger port meets the camera. The design is not built to be waterproof or anywhere close to it. Mine lasted about 6months under an awning. Google would not even consider any warranty because I had everything except the useless cord. A C-port would have been better, still would have failed, but easily replaced. Do not buy for outdoor use. There are way better-engineered cameras for that purpose. Indoor use, sure, go for it, just know that the cord is one of a kind and uses a magnet to secure to the camera. The magnet is weak and short. Tends to fall out often. I have had two so far. Regret the purchase, and disappointed in the customer service treatment. Thanks, Apple, I mean CJ, for the awful customer experience. Tossing the nest as a whole, as I have 6 products and will use something reliable. There are free services for outdoor cameras. Not 99 dollars a year and expected to go up. Plus the software is kinda janky.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, PaulM. We’re sorry to see your experience with the Nest Cam (Battery) and our support team wasn’t the best — we totally understand your frustration with that. We’d be happy to continue looking into your concerns and get you the best solution we can. When you’re ready, reach out to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Nest Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and has very good viewing range

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The battery

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera has good picture and audio quality, however, it's hampered by the poor battery. The battery isn't just bad, it's awful. I returned it and got a ring stick up camera which has much better battery and accessories.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Moulton. Thank you for reaching out. We're sorry to hear that you experienced a battery issue with your Nest Cam (Battery) and that you had to return it. If you ever decide to try out any of our other Google Nest camera devices in the future, our support team will be readily available to answer any questions you may have. Please don't hesitate to reach out to us at this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, it does the job with precision. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe and secure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to view my driveway and back yard. This camera is easy to set up and view anytime anywhere. I have a nest account and have 4 cameras connected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good features, great camera, poor battery life

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve got wired nest cameras and the new wireless door bell. The nest camera battery has some really great features and the camera is great. My disappointment is in the battery life, it has needed charged 1 time and told me today we have 2 days left… that means 2 charges in 1 week. I’m going to return and buy another wired.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Irishfire79, thanks being an advocate of our products. We are sorry for the poor battery life with your Nest Cam (Battery).

      Battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
      - Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
      - Typical - About 3 months battery life (about 9 - 12 recorded events per day)
      - Quiet - About 7 months battery life (about 2 - 4 recorded events per day)

      If you´re willing to try, we recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your Nest Cam (Battery) and understand what may be causing it. You may contact our support team for further assistance here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Camera has good quality lags sometimes but other than that no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    google camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so easy to set up The quality is outstanding.

    I would recommend this to a friend