Customer Ratings & Reviews
- Model:
- GA01894-US
- SKU:
- 6473265
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the Nest Cam's camera quality, ease of use, and overall performance. Many also appreciate the simple installation and clear night vision. However, some customers have expressed concerns about the battery life and app compatibility. Others have noted issues with motion detection range and occasional connectivity problems.
This summary was generated by AI based on customer reviews.
Nest Cam outdoor, battery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a friend who was having anxiety over the security of her neighborhood. The camera was great, installed quick, and the free 3 hour video clips with facial recognition feature is enough for her at the moment.
I would recommend this to a friendSUPER CAM
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the best decision in the purchase of 2nd security camera set up, was ordered from Best Buy and I received it very quickly to my surprise, easy set up and quick and easy to get up and running .
I would recommend this to a friendWorks like a charm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work good and easy to setup. Adding them to Google home is a breeze and installing them is straightforward. Battery life meetsy expectations.
I would recommend this to a friendGoogle home cam
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it catches everything speaker loud my kids don’t like it cause there always getting caught lol and I can rewind footage and it saves it
I would recommend this to a friendVery pleased
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very worried about the expense, but the ease of setting them up and the amazing quality of video was definalty worth it. Since the initial charge too they are still going and have a couple weeks of battery life too!
I would recommend this to a friendGoogle Camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to setup Have ordered another to make sure but the same has happened
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, DKOFNJ. We’re sorry to hear you’ve had such a difficult time setting up your Nest Cam (Battery). We understand how frustrating this can be. We’d like to help you get these cameras up and running properly — please reach out to us here: https://support.google.com/googlenest/gethelp
it works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it works, wish angle of view was 180, night time capture is hard to see but daytime is good color using solar attachment so wont have to climb up constantly to recharge battery
I would recommend this to a friendBrand response from Nest Support
Posted ."Hello there, Trytobesafe. Thanks for the feedback, and we’re glad that your Nest Cam (battery) works. We hear your concerns about its field of view along with its image quality during night time. We’ll share your feedback with the right team for future improvements. Meanwhile, we suggest cleaning the lens with a soft cloth that’s made for cleaning optics. Dust, thumbprints and dirt can cause poor image quality. You can also try turning your camera so that any nearby surfaces or objects (like a wall) are out of view. Use the app to zoom and enhance, and crop out surfaces or objects that may be the cause of the glare.
If a bright white shape along the edge appears while everything else is too dark, there might be a surface that’s too close in your camera’s view (like a wall). Angle your camera so the surface stays out of view.
If additional support is required, visit us at the following link and we’ll do our best to help improve your experience: https://support.google.com/googlenest/gethelp
best smart cameras on the market
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.google nest cams are the best. the new ones have built-in person recognition, as well as 3 hour even storage. with google one subscription get friendly faces recognition, cloud storage, as well as other google services
I would recommend this to a friendNest Aware Subscription price hike
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item is ok, would be a 4 star review if google hadn’t gone up on the nest aware subscription for monitoring
No, I would not recommend this to a friend- Cons mentioned:Battery life
Not the Nest we all love
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First, as a current owner of many nest products that i currently enjoy it is disappointing to know that the new nest cameras dont work on the nest app. This camera will only integrate with the google home app which I believe is an inferior app. Battery life is horrible. Just in the last hour it has lost 5% battery life. I dont understand how this is sustainable long term. This is 100% being returned. Google you can do better than this… Your new camera is garbage.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there TacoGawd, thanks for sharing the details of your feedback. We're sorry to hear of your disappointment with the Google Home app and Nest Cam (Battery).
Our goal with the Google Home app was to make it the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
- Automatic security protections, such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, "Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
If you´re willing to try, you may set up your Nest cameras to the Google Home app. Here´s a guide that you can follow to set up your Nest cameras on the Google Home app: https://support.google.com/googlenest/answer/9893532
You can extend the battery life by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. However, the battery life for your Nest Cam (Battery) can be affected by factors including activity, temperature, and camera settings that you select. Here are some typical scenarios:
Busy: About 1.5 months battery life (about 20-25 recorded events per day)
Typical: About 3 months battery life (about 9-12 recorded events per day)
Quiet: About 7 months battery life (about 2-4 recorded events per day)
We're hoping you will still consider using Nest Cam (Battery). And if you're willing to try, we recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. You're always welcome to contact our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp
Great camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product, works fabulous, charges quickly too.
I would recommend this to a friendWell done!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s Nest (or Google or whatever) but you know it’s going to be well executed. And it is. Works as expected - easily and simply. Works better with a power source but it’s good to have the option of the battery.
I would recommend this to a friendGoogle cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our Google products. We used the cameras at our old house and knew we needed them at our new home. They give us peace of mind.
I would recommend this to a friendNo complaints
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with great quality. I have a total of 4 cameras and the door bell.
I would recommend this to a friend- Cons mentioned:Battery life
If you have 7 hours to get them to work.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have Nest cameras and use the Nest app, THIS IS NOT THE SAME!!! These do not work with the Nest app, they kind of work with Google Home. Took me 7 hours ( most on tech with support) to finally get both cameras working. You can’t continuously record unless you are plugged in and they only come with one plug. Frame rate is awful. They work intermittently. I would never buy again and I certainly would not migrate my existing Nest account to Google home. The Google Home app is garbage compared to the Neat app. This is not a reliable solution for a cordless camera
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi RJTECW, thanks for letting us know of your feedback about the Nest Cam (battery). It’s unfortunate to hear that it didn’t meet your expectations. We can imagine how hard you tried to get both cameras working and we’re sorry for the inconvenience it has caused
We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app, however, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. Our teams are working on enabling the ability to set up and control older Nest cameras in the Home app so users will have one app to control all of their devices, and we’re working on bringing full functionality to the Google Home app as we want to create an integrated experience with other Nest and smart home devices.
We're always here to help you improve your experience. And we’re hoping to have another opportunity to investigate your concerns about the frame rate and the intermittent performance of the camera. If you’re willing to reach out to us once again for a closer look, you’re more than welcome to visit us anytime here: https://support.google.com/googlenest/gethelp
Awesome cameras
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very responsive on notifications of people, vehicles, animals, etc. Love that it records 24/7 and not just when motion. Great product.
I would recommend this to a friend
Awesome product!
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Perfect viewing angles, great clarity. Plus 10 days of continuous recording with nest aware…what more is needed?
I would recommend this to a friendOutstanding clarity!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to connect and mount, clarity is top notch. Will definitely purchase more in the future.
I would recommend this to a friendLove our Cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our NEST cameras. Can’t beat anything created by Google. So convenient in my google home app.
I would recommend this to a friend- Cons mentioned:Battery life
Dont last
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these cameras 1 year and 3 months ago and they will no longer hold a charge. They are out of the warranty period so they will not do anything to replace the cameras. Would not recommend as they do not last and they don’t stand by their product quality.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Matt, thank you for your review. We're sorry to hear you had a bad experience with your Google Nest cameras. We value your feedback and would like to learn more about your experience. Please take a moment to fill out this feedback form: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG