Customer Ratings & Reviews
- Model:
- GA01894-US
- |
- SKU:
- 6473265
Customer reviews
Rating 4.1 out of 5 stars with 2648 reviews
(2,648 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the Nest Cam's camera quality and ease of use, finding installation straightforward and night vision capabilities satisfactory. However, concerns exist regarding battery life and the consistency of motion detection. Some users also noted challenges with app compatibility and the product's price point.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Rated 4 out of 5 stars
Wish the battery was better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, battery isn't as good as the arlo wireless camera.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Tiannah, thanks for posting your review. We're sorry to hear that your experience with Nest Cam (battery) was less than ideal when it comes to battery life. Battery life will depend on factors including activity, temperature, and selected camera settings. We recommend that you reach out to our support specialists so we can help provide you with tips that may improve on the performance of the battery of your Nest Cam. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Rated 2 out of 5 stars
Decent but doesn't work woth the nest app.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a battery powered security camera. Doesn't work with the nest app and there's no clips or rewindable history like the original nest cameras had. It should not have nest in the product name.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, JasonR. We're sorry to hear that your experience with Nest Cam (battery) has been less than ideal when it comes to using the Google Home app to control the device. We suggest following the steps on this Google Help article to find and control your video history in the Google Home app here: https://support.google.com/googlenest/answer/10904254
Please be advised that reviewing recorded events will depend on which Nest Aware subscription you have. If you need further assistance with this, then we recommend reaching out to our team of specialists on our Google Help page here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Rated 2 out of 5 stars
High hopes, very disappointed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor battery life. Software needs major improvement. Returned product because of poor performance.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Georb123, thanks for taking the time to share your feedback about Nest Cam (Battery). We’re sorry to hear your disappointment with the performance of the device, and you had to return it. Your feedback is important to us, as it will greatly help us in improving our products and services. If you decide to give Nest Cam (Battery) another try in the future, our support team is always available if you need assistance. You can reach us out using this link: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Range of coverage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and has a large area range of coverage
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Gooogle Nest Camera
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like it . Good resolution night or day .Strong Magnet.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Wireless Nest Camera finally!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great to see a wireless option, battery life seems pretty good so far. Tons of features compared to last generation.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Outdoor cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and friendly employees. Fast and friendly installation!!
I would recommend this to a friendRated 5 out of 5 stars
Great Ease
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great way to get multiple cameras for a bigger view,
I would recommend this to a friendRated 2 out of 5 stars
3 of 4 have work well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 of the 4 cameras I purchased tied into my network nicely. The 4th camera will not sinc up. It keeps locking up when searching for another device to mirror the settings. It keeps saying, "Something Went Wrong, Try Again" I wish I could manually set it up. Not sure what the deal is and I'm not interested in paying someone to check it out when it should be a simple process. I have tried rebooting but nothing seems to work.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for sharing your experience with us. We´re sorry to hear that one of your Nest Cam (Battery) isn't able to connect to your network.
We recommend going through the steps below to see if it might be helpful with the connectivity issue:
- Check your Wi-Fi network for possible congestion. Relieving some of your connected devices may help free up some bandwidth space.
- Check the distance between Nest Cam (Battery) and your router. Ensure that it's within a line of sight from your router.
- Check for wireless interference with other Wi-Fi hotspots or appliances and devices nearby.
If you need further help, please consider contacting our support team. We may need to have a closer look at the issue. You get a hold of any of our agents here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Worth the money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price point for a decent camera system. Would purchase again.
I would recommend this to a friend- Cons mentioned:Battery life
Rated 2 out of 5 stars
Google Nest Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t connect to the old Nest App. Battery with events turned on does not last for a long time.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi User, thanks for your insight. We´re sorry to hear about your unlikely experience with the app and battery issue for your Nest Cam (Battery).
The new Nest Cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience with other Google Nest speakers and displays. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, """"Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
Battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
- Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
- Typical - About 3 months battery life (about 9 - 12 recorded events per day)
- Quiet - About 7 months battery life (about 2 - 4 recorded events per day)
We recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, please consider contacting our support team here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Rated 2 out of 5 stars
Stays charged for no more the 3 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery doesn’t last as long as it says it will maybe 4 weeks at the most
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Jorge, thanks for your feedback on Nest Cam (Battery). We´re sorry to hear about the short battery life issue you are experiencing with it.
Nest Cam (Battery) battery life will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios for your Nest Cam (Battery):
Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
Typical: About 3 months battery life (about 9 - 12 recorded events per day)
Quiet: About 7 months battery life (about 2 - 4 recorded events per day)
We recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. You may contact our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Rated 1 out of 5 stars
Google Home App Atrocious
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nest grew in popularity because of its introduction to the market & ease of use. The Google Home app is quite the opposite. Additionally, cameras must be on the same WIFI network as existing devices. (Google will say otherwise, but their support was unable to resolve after several hours).
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi OneTimeRobe, we truly appreciate your feedback about the Nest Cam (battery) and the Google Home app. We can imagine how much time and effort you’ve spent on this and we’re sorry for falling short on your support needs. We’ll use your feedback to work on improving how we handle customer concerns with accuracy and efficiency.
In the meantime, we’re hoping you can give us another opportunity to investigate your concern. If you’re willing to work with us again, please share your recent case number with us here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works awesome. Integrates well with the nest hub max which i really like!
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it better than my ring doorbell as far as battery goes.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Great battery life per charge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These batteries hold a charge forever!! Very convenient feature on an excellent camera.
I would recommend this to a friendRated 5 out of 5 stars
Love these cameras
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these cameras. So easy to install. Great field of vision and picture clarity.
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for side entrances, and great to use with floodlight & nest doorbell.
I would recommend this to a friendRated 5 out of 5 stars
Fantastic
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent products plus free installation with your total tech membership
I would recommend this to a friendRated 5 out of 5 stars
Pleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy. Very pleased with my purchase and easy of setup.
I would recommend this to a friend














