Customer Ratings & Reviews
- Model:
- GA01894-US
- |
- SKU:
- 6473265
Customer reviews
Rating 4.1 out of 5 stars with 2652 reviews
(2,652 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the Nest Cam's camera quality and ease of use, finding installation straightforward and night vision capabilities satisfactory. However, concerns exist regarding battery life and the consistency of motion detection. Some users also noted challenges with app compatibility and the product's price point.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality, Installation, Night vision
Rated 4 out of 5 stars
Good product, needs more free event video history
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation and setup are intuitive enough and Google provides a detailed online documentation. There’s an installation video provided by Google, which is necessary to watch in order to properly install the camera and to adequately understand it’s basic functions and advanced features. There’s a specific way to install the camera otherwise the camera may not function properly. The design is simple and elegant and the camera feels durable. This is not the yester years' boring looking CCTV camera. It carries the characteristics of typical Google line of smart home products. It’s rather large understandably because the camera can operate on battery power. The camera is versatile as it can be used indoor or outdoor and it can be connected to a power outlet or runs on battery. My other home security system can’t do this so it’s a huge improvement for me. There are several accessories that Google offers including an outdoor ready cable and indoor stand. The battery can last for more than a month and charging requires several hours of down time. It’s easy to take the camera off the mount so aside of the downtime charging the camera is not really an issue. Data is processed on device, which is good considering that there has been a lot of concerns about how tech companies handle their customers data. However, I don’t know if a thief can access data from a stolen camera though that Google encrypts the video. It’s interesting to note that Google offers replacement in case of theft for up to 3 replacements so this product is indeed outdoor ready. There’s a tally light when the camera records on something so the subject will be aware of the presence of the camera. This may not be ideal if the camera functions as a secondary/ stealth camera for example in case of home intrusion. You would want the camera to be inobtrusive so the intruder will not tamper with the video recording. You can dim the tally light but can’t turn it off. You can also talk through the camera, which is very useful if you don’t have a video doorbell already. Video quality is good and Google offers a lot of advanced features such as subject recognition for people, animal and vehicle. You can also select activity zones, which is useful to conserve battery. The video is recorded in HDR 1080P and the camera has night vision. If only the camera supports 4K because it will give us much more detail and more ability to zooming in and more possibility to recognize license plates, name tags and faces. Google offers a number of plans for the camera: free, Nest Aware and Nest Aware Plus. The top offer gives you the ability to record video 24/7 for 10 days on top of 60 days of video event history. I don’t have the need to purchase the subscription because my primary home security system gives me plenty of free storage capacity, which is more than enough for my purpose. The subscription does cover all of your Google camera and doorbell devices so if you are deep into Google ecosystem, it may be worth it. The free plan, however, only gives you 3 hours of free event video history. I have no problem with that because my other camera system can record events for weeks and I don’t have to worry about missing out a single event even when I’m on a vacation and say that I have no time or the connection to check the notification for the whole day or even the whole week. But for those who rely on the Google Nest Camera as their primary system, the subscription is something to seriously consider. The subscription will also unlock advanced features such as alert and detection of familiar and unfamiliar faces, and emergency calling. Familiar faces detection will not work in Illinois due to compliance to the State laws. I’m not a fanboy of any tech company but it’s quite rare for me not to rate 5 stars for a Google product considering their products are usually polished and works very well. However, I believe that those who have been using a number of home video security system for years would concur that the 3 hours of free event-based video history won’t cut it because there are options out there that would give better value proposition for the customer. If only Google would say: “done, we’re unlocking 168 (7 days-worth) of free event video history.”
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friend - Cons mentioned:Battery life
Rated 1 out of 5 stars
Batteries last for 2 days
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would return if I didn’t get this throught my rewards. Batteries only last for 2 days. My blink lasted years before I had to changed the batteries.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, cathygonzales. We’re sorry to learn about your frustrating experience with the performance of your Nest Cam (battery). The built-in rechargeable batteries are made for long-lasting battery life and should give you at least 1.5 months if the device is busy(about 20-25 recorded events per day). It's important to us that we provide you with the best help possible and identify the cause of the battery issues you’re having with your device. Please reach out to our dedicated team of specialists on our Google Nest Help site for immediate support: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Best Buy shopper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Google Nest Cam battery 2 pack was appealing and nicely constructed.
I would recommend this to a friendRated 3 out of 5 stars
Not working all the time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes the camera doesn’t record all movements and no show all the event
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Arturo, thanks for sharing your feedback to let us know of your concerns with the Nest Cam (battery). We’re sorry to hear that the recording feature is below your preference and needs.
You can adjust the length of time for which events are recorded. The maximum event length defines how long your camera or doorbell will record each individual event. Here’s how to adjust the maximum event length:
- Open the Home app.
- On the home screen, select your camera.
- Tap Settings > Video.
- Tap Maximum event length and choose a longer event length.
Also, Google Nest attempts to send you the right number of alerts at the right times, so the camera will trigger a short cooldown period each time a notification is sent. While the duration of the cooldown period varies by alert type (person, sound, motion, etc.) the behavior remains the same. Once an event begins, an alert is sent and the cooldown period begins. Until the cooldown period expires without any new activity of that type, no new alerts of that type are sent.
Our support team is always available to help. you can use this link to contact us: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Rated 1 out of 5 stars
Be honest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asked Geek tech guy 2 questions, will my wyfi work with these out door cameras in the selected site , he said yes. 2nd question, since these are rechargeable, how often would I need to charge them, every 3-4 months …. Wyfi could never connect and fully charge last 48hrs :-(. I returned them.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Honest, thanks for informing us about the issue. It's unfortunate that you already returned your Nest Cam (Battery).
If you ever have a change of heart and reconsider using Nest Cam (Battery) again, we´ll definitely do our best to provide you with a better experience. Our support channels are ready to assist you anytime here:  https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Excellent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the built quality and looks. But only negative is google home instead of Nest
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Great buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for monitoring. Easy to install and holds charge for a long time
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Great Camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for outside. Great battery life. Easy setup
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Great Product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! I would recomend this everytime. No issues found.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product work perfectly in app and on phone fast notification
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Long lasting battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera! Battery is staying charged and doing its thing.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friendRated 3 out of 5 stars
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are alot better cameras for cheaper price ..
No, I would not recommend this to a friendRated 5 out of 5 stars
Great cam!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely recommend!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendRated 5 out of 5 stars
Highly recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice camera. Very easy to set up and use. Battery life is good as well.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Sturdy outside camera withstanding cold weather!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I was looking for. Easy set up and connect to my phone. Mounting was no problem. Been outside in the cold and always get a picture. I liked that I could adjust easily with magnetic mount.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friend Rated 5 out of 5 stars
Perfect solution
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great resolution. Would recommend to others. We have purchased 2.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, no issues. Battery lasts a long time if in low traffic area
I would recommend this to a friendRated 5 out of 5 stars
Good camera for the price goes out and Wi-Fi but O
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera for the price goes out and Wi-Fi but OK
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Yessir
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice product I ain’t even gonna cal bro it’s cool
I would recommend this to a friend- Cons mentioned:Battery life
Rated 1 out of 5 stars
Poor product por customer care
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery lasts like 3 weeks max! Very disappointed with the product and Best Buy. They charge a 15% restocking fee for a product that just doesn't work.
This review is from Google - Nest Cam 3 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, JonathanS. Thank you for posting your feedback on Nest Cam (battery). We're sorry to hear that your experience with its battery life is disappointing. To extend the battery life, we suggest adjusting the video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. This link can help: https://support.google.com/googlenest/answer/10901611
If the issue persists, please reach out to our support team and let us help find a better resolution for you. You can contact us on our Google Nest Help page here: https://support.google.com/googlenest/gethelp














