Customer Ratings & Reviews
- Model:
- GA01894-US
- SKU:
- 6473265
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the Nest Cam's camera quality and ease of use, finding installation straightforward and night vision capabilities satisfactory. However, concerns exist regarding battery life and the consistency of motion detection. Some users also noted challenges with app compatibility and the product's price point.
This summary was generated by AI based on customer reviews.
Good cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these cameras. Have to pay for subscription but it was a great buy
I would recommend this to a friendNest wireless products
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best wireless camera, I recommend this nest camera
I would recommend this to a friendBest ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product recommended for anyone wanting a mobile camera
I would recommend this to a friendNa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good very high quality would recommend this camera
I would recommend this to a friend- Cons mentioned:Battery life
Don't buy this Google nest cam
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the 2 nest cams died 1 year and 11 days after purchase. Beyond warranty period, so Google did nothing. Battery stopped charging, no fix possible. Apparently a common problem, do some research, don't buy this product.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi JimH, thanks for sharing your concern with us on your Nest cameras. We're sorry to hear one of your Nest cameras died. We understand how frustrating this experience may have been for you. However, if you will give us the opportunity, we'd like to work on providing you a better experience on your next interaction with our support team. Please feel free to contact us once more for any other support needs you will have with your Google Nest products here: https://support.google.com/googlenest/gethelp
USELESS
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.RETURNING THOSE CAMS. USELESS. Do NOT buy is trash. Poor resolution, only works with Google Home App, NO more Nest App. Google Home app is trash. I have 5 Nest Cam for years and also pay for Nest Aware yearly. I may sell all my cameras and move to another cameras company. NEST was a great company until Google bought it. Google has all the money to have great cameras and software, but I think they are cheap. Dumb design with outdoor cable. (Not included) $$$ NEST APP IS BETTER.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there Kaibil, we appreciate that you've been using Nest cameras for years now, and we'd like to thank you as well for sharing what you think about Nest Cam (Battery). We are sorry to hear about the poor image quality and your insight with the Google Home app. We understand your decision to return your cameras, but if you’d like to try it out in the future, you can adjust the video quality to suit your preference. You can find this option in the settings of your Nest Cam (Battery):
- Open the Google Home app on your mobile phone or tablet.
- On the home screen, select your camera.
- Tap Settings.
- Choose Video.
- Under “Video quality,” choose Max or High. High settings use less bandwidth, and Max settings use more bandwidth.
In the meantime, if you need any help, please feel free to let us know by visiting us here: https://support.google.com/googlenest/gethelp
- Cons mentioned:App compatibility
BEWARE
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.doesnt work with the Nest app - WHY?!?! dont sell a product called Nest Cam and not have it work with the Nest app. Requires the google home app. No way to view the live stream on a web browser either - dumb
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Treky11, thanks for posting a review. We’re sorry to learn that Nest Cam (Battery) didn’t meet your expectations. We understand using one application for all of your Nest devices would be more convenient.
The new Nest Cam (Battery) is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
Your feedback is important to us, as we are always working to improve our products and services. For further assistance, our support team is always here to help. Feel free to contact us here: https://support.google.com/googlenest/gethelp
Works well. Clear picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with my other google items in my house so it’s a must.
I would recommend this to a friendGood clear picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with my other google items in my house so it’s a must.
I would recommend this to a friendUpdate your home security!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, easy to install, really user friendly!!
I would recommend this to a friendDictionary
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. Wirth the price and battery last long.
I would recommend this to a friendAverage
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is fine but it is terrible that you have to use the Google Home App
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi SusanS, thanks for reaching out to our support team. We´re sorry to hear about your frustration with the Google Home app for Nest Cam (Battery).
The new Nest Cameras and doorbells are exclusive to the Google Home app because we wanted to create an integrated experience with other Google Nest speakers and displays. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. If you already have some Nest cameras installed in your home, you may transfer them to the Google Home app. Here´s a guide that you can follow: https://support.google.com/googlenest/answer/9893532
Our support team would be happy to answer any questions you may have with Nest Cam (Battery). Feel free to reach out to our support team here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Not happy with the Battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery doesn’t last long, I even purchased a cable to charge at the same time. The battery still didn’t keep its charge.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Akrami. We appreciate your thoughts on the Google Nest Cam (battery). We're sorry to hear about your experience with the Nest Cam (Battery) and the issues you're facing with its battery life. It's understandably frustrating when a device doesn't meet expectations in terms of performance. The expected battery life of the Nest Cam (battery) typically lasts 1-3 months on a single charge, depending on various factors like activity frequency, recording length, and video quality. To know more, we recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp
Great Camera
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to keep a watch for racoon's under our house.
I would recommend this to a friendWonderful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful and just what I was looking for . Amazing graphics
I would recommend this to a friend- Cons mentioned:Battery life
Hard to set up poor battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life not great, hard to set up. Have other best camera items that are over 5 years old and still work perfectly so maybe I am old fashioned. But I am not impressed they are dead with in a day.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello DanielaS, thanks for investing high on Google Nest cameras, and for sharing your feedback about the Nest Cam (battery). We’re sorry to hear that your experience with the setup and its battery life has been less than ideal. We’re here to provide you a helping hand and to improve your impression with the Nest Cam (battery). And we’d like to guide you with checking whether these issues are caused by the camera, the network or other environmental factors. You can contact us anytime through our channels found here: https://support.google.com/googlenest/gethelp
Connection Issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried adding another camera to my nest security system. Camera fails to connect with wifi. Google needs to do better with these cameras. I even changed my wifi setting to from 5 to 2.4
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hey there, Alexx. We’re sorry to hear you’re running into problems setting up your Nest Cam (Battery). Here’s some troubleshooting tips to get your device connected:
1. Make sure you have the latest version of the Google Home app or Nest app to get the latest features and bug fixes.
2. Your main router sometimes has a better connection than your network extenders. Also, if your camera tries to connect to an incompatible extender, it can experience connection issues.
3. Restart your router, modem, and any Wi-Fi range extenders or repeaters that you have.
For more tips, here’s a link: https://support.google.com/googlenest/answer/9240048
Don’t hesitate to contact us any time: https://support.google.com/googlenest/gethelp?
nest camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not pleased with this camera I have 2 older cameras both nest and they notify me every yime there is movement outside my house the new one does not notify me I’ve tried adjusting but not working
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, PaulL. We're sorry to hear that your experience with the Nest Cam (battery) didn't meet your expectations. It's important to us that we provide you with the best help possible and identify the cause of the notification issues you’re having with your device. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
Truth in advertising?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pictures don’t tell the story. Power cord does NOT come through the mount, actually connects to the camera. Not a very clean look! Also, note that you get a pair of cameras but only one power cable. On the upside, they gave me $20 when I called to ask why I didn’t get a second power cable.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Phil, thanks for sending in your review. We're sorry to hear that your experience with Nest Cam (battery) didn't meet your expectations when it comes to where the power cable connects. Please know that your feedback here is appreciated and rest assured we'll relay this to the right team for improvements in the future. If you need further assistance or have additional questions, please feel free to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Very easy to use!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to hook up to existing home network. Love it!!
I would recommend this to a friend