Customer Ratings & Reviews
- Model:
- GA01894-US
- SKU:
- 6473265
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the Nest Cam's camera quality and ease of use, finding installation straightforward and night vision capabilities satisfactory. However, concerns exist regarding battery life and the consistency of motion detection. Some users also noted challenges with app compatibility and the product's price point.
This summary was generated by AI based on customer reviews.
Cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras love that they run on a battery instead of plug in
I would recommend this to a friendKeeps deleting your data without warning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'll NEVER buy another Nest product, maybe never another Google product. Warning: If you change your WiFi password, the ONLY way to update your Nest camera is to do a factory reset. And even though that data is in Google's cloud, they delete all your recordings there as well. Fortunately, your Face Library (the library of your recognized faces) is still there. HOWEVER, once your free trial of Nest Aware expires, even if you subscribe immediately, Google deletes not only all your video recordings, but it also deletes your entire Face Library. You're back to square zero. So if you make the mistake of buying this Google Nest product, subscribe IMMEDIATELY to Nest Aware. Don't wait for your free trial to expire, unless you enjoy having the Google cloud delete all your data without notice. What an amateur operation. Previously, I had thought more highly of Google, as a Pixel 6a owner. Never again!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Arthur, thanks for sharing your feedback with us on Nest Cam (Battery). We're sorry to hear about the difficult experience you had with updating the Wi-Fi password and subscribing to Nest Aware. We can only imagine how frustrating this may have been for you.
The simplest fix for most Nest products is to update your home network so that the network name (SSID) and password are the same as before. This will usually work even if you’ve purchased a new Wi-Fi router as long as the manufacturer settings are the same.
For any support needs or concerns you may have about Nest Cam (Battery) in the future, please consider contacting our support team. We can help answer your questions and even walk you through some of the troubleshooting steps. Just visit the Google Nest help page to speak to any of our support agents using this link: https://support.google.com/googlenest/gethelp
Eyes on your home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keep an eye out on your home even when you're not home.
I would recommend this to a friendGreat cameras
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have 2 of these. work well in my system. Have no issues with them
I would recommend this to a friendHighly recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommended. Very satisfied. Nice products!
I would recommend this to a friendBest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product. Have no aight several Good value. Can’t beat it
I would recommend this to a friend- Cons mentioned:Connectivity
would not connect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont know if it was THIS camera or the system in general but we got a pack of two and this one and this one would never connect. All troubleshooting followed and nothing.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Jeanne, thanks for posting your feedback. We regret to learn that you’re unable to connect your Nest Cam (battery). If you haven’t yet, we recommend contacting our support team so we can know more about what happened. Feel free to contact us here: https://support.google.com/googlenest/gethelp
Always watching
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for all of your wireless security needs in your home
I would recommend this to a friendDisappointing product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras do not capture events very well, even with turning up all the settings. It’s even hard for them to connect for me to view live events. Nest Aware Plus claims 24/7 of these are plugged in, but doesn’t record. Big disappointment from a Nest product.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello Cameron. We're sorry to hear that your camera isn't capturing events. To provide the most accurate solution, we'll need to ask you a few questions. Please contact us here: https://support.google.com/googlenest/gethelp?sjid=2422381084950407798-NC
- Cons mentioned:Motion detection
Essentially a fake camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredibly disappointing. Do not buy. This is not like previous nestcam. Reduced app functionality. Horrible motion detection. Takes 1-2min to load live view. Essentially a paperweight. Worst camera ever. Should be recalled.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi SmithS, we truly appreciate your feedback on Nest Cam (battery), and we’re sorry to learn it’s a disappointment for you.
The new Nest cameras and doorbell are exclusive to the Home app because we wanted to create an integrated experience with your speakers and displays. Also, event detection depends on the camera settings that you select, you can change the settings like adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas.
We request for your patience as we’re working on a seamless solution to create a better user experience. Meanwhile, we suggest having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view for cameras set up in the Google Home app.
We’re always here for your support needs. You may visit us anytime at the following link for any questions or concerns with using the camera effectively in the Home app: https://support.google.com/googlenest/gethelp
Love them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for exercise! Love that I can change the “ear tips “.
I would recommend this to a friend- Cons mentioned:Compatibility
Don't waste your money.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst product ever. We had nest outdoor IQ camera that went out. This camera is poorly designed for outdoors, easy to disconnect and its not compatible with the nest application. It also is not supported by recording applications like Blue Iris.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi DNUS, thanks for posting your review. It's unfortunate to hear that your experience with your Nest Cam (battery) was less than ideal when it comes to design and connectivity. Please know that our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. We appreciate your feedback and we'll relay this to the right team for improvements on the products and services we provide in the future. If you still need assistance with your Nest Cam, you can contact us on our Google Help page and our support specialists will be standing by to lend a hand: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
1 STAR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not compatible with nest app, quality is horrible. Battery, one camera at 55% in 5 days, other one at 65%. Would rather recommend buying the previous Nest/Google wired cameras that works with the nest app.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for your feedback and for bringing this to our attention. We're sorry to hear that the new Nest Cam (battery) didn’t meet your expectations. This is not the type of experience we want you to have, but we're here to help.
New Nest cameras are exclusive to the Home app because we wanted to create an integrated experience. But you can still view your existing Nest cameras alongside with the new Nest Cams in the Google Home app. Also, using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools and with seamless integration with other Google devices.
As for the quality, adjusting the video quality in settings to balance high resolution video with longer battery life and lower bandwidth use might be helpful.. For optimal video quality at 1080p, an internet connection upload speed with at least 2 Mbps per camera is recommended (DSL may not qualify). Please check the steps below:
- Open the Home app Google Home app.
- Select your camera.
- Tap Settings Video.
- Under “Video quality,” tap High.
Battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. You may find some helpful tips on how to save battery for Nest camera here: https://support.google.com/googlenest/answer/10901611
We value your feedback as it will help us improve our products and services. If you need assistance, you can contact our support team here anytime: https://support.google.com/googlenest/gethelp
I SEE YOU
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality built and dose the job better then other cameras
I would recommend this to a friendBest wire free cameras.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and great picture. The battery last great.
I would recommend this to a friendNest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced Arlo cameras with nest cameras worth the upgrade
I would recommend this to a friendMeets my need
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meets my need. Should buy if embedded in google
I would recommend this to a friendHome owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product provides great security for my family
I would recommend this to a friendCould be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own other neat cams and I’m disappointed what they did with this model.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi M3RC, thanks for sharing your feedback about the Nest Cam (Battery). It’s unfortunate to hear that it’s a disappointment for you. We’re hoping to hear more about your challenges with using the Nest camera to learn on how we can work on improving your overall experience. If you’re willing to share more details about your concern, please get in touch with us whenever you have time and we’d be happy to help: https://support.google.com/googlenest/gethelp
Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. It helps keep my home safe and protected.
I would recommend this to a friend