Customer Ratings & Reviews
- Model:
- GA01894-US
- SKU:
- 6473265
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the Nest Cam's camera quality and ease of use, finding installation straightforward and night vision capabilities satisfactory. However, concerns exist regarding battery life and the consistency of motion detection. Some users also noted challenges with app compatibility and the product's price point.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Disappointment in Google
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy these cameras, the battery does not last a week, only a minimum of 3-ish days.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there Greyes, thanks for your insights on Nest Cam (Battery). We apologize for any inconvenience you may be having with the battery issue.
Battery life will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios for your Nest Cam (Battery):
Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
Typical: About 3 months battery life (about 9 - 12 recorded events per day)
Quiet: About 7 months battery life (about 2 - 4 recorded events per day)
We recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. You may contact our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp
Not great software
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras are ok, but Nest software, not so much. Did not pick up many of the events.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there Jdub, thanks for reaching out. We´re sorry to hear about your disappointment with missing notifications for Nest Cam (Battery).
Your Nest camera runs algorithms to process video and audio data so it can determine whether it detected something you might want to know about. If your Nest Cam (Battery) isn't able to recognize people and trigger notifications, you might have to move your camera, change your camera’s angle, or change something in the scene so that you don’t miss important activity. We also recommend getting the Nest Aware subscription and getting Intelligent alerts to give you better awareness of what’s happening around your home. To learn more, check out this help article: https://support.google.com/googlenest/answer/9233159
We recommend contacting our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp
Misses events
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera misses events and when it does capture an event its the last few seconds. Regardless of zones and sensitivity settings. I even call support and went through each setting. Still same trash camera. You must wire the camera and pay for the service so you can get 24/7. It will still miss events but at least you can go back. I should have returned it the first couple of days. Now im stuck with this junk.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Allfacts, thanks for informing us about the issue with your Nest Cam (Battery). We apologize for any inconvenience you may be having with it, and for the shortfall in providing your support needs.
Here are some recommended troubleshooting steps you might want to try out, if you haven't tried them yet:
- Check the battery charge. The app will send multiple notifications to let you know that your doorbell’s battery charge is running low and that you should charge it. But if you didn’t have a chance to charge it before the battery got too low, simply take it off the backplate and charge it with the included USB-C cable.
- Check chime settings in the app. Your current settings may be preventing the chime from ringing. For example, someone who shares access to your Nest home may have turned the chime off, or changed the chime duration in the app.
- Check Wi-Fi connection. Check that your doorbell isn’t listed as offline in the app. If it is, use the articles linked below to troubleshoot.
- Very hot or cold weather. If it’s extremely hot or cold outside, or if your doorbell is installed in direct sunlight, the chime (and video or Wi-Fi) may turn off automatically to help protect its internal circuitry. The chime will automatically turn on again when your doorbell’s internal temperature returns to its normal operating range.
If you´re willing to try, we recommend contacting our support team again. The issue may need a deeper look from our support team. This will help us to understand what may be causing the issue and work on providing you a better experience. Feel free to reach out to us at your convenience by using this link: https://support.google.com/googlenest/gethelp
Useless! Nest must be working with the thief’s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really want to be able to give this more stars but I’ve bought a $20 camera that worked better than this one. The camera has a good wide view but it don’t matter because it doesn’t record anything! Someone tried to steal my car but my neighbor came out and they ran but of course a camera I paid a lot for don’t pick nothing up I have no events recorded! How’s that even possible!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, we truly appreciate your feedback about the Nest Cam (Battery), and we’re sorry to hear that it didn’t pick up events during an unexpected incident. We can see how frustrating this must have been, and this is clearly not the kind of experience we intended to share with you. If you still have the camera and if you’re willing to give us an opportunity to investigate why it didn’t record, we’d be more than happy to work on improving your overall experience with using the Nest camera, and you can contact us anytime here: https://support.google.com/googlenest/gethelp
Not good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t quite pick up on a person all the time. It’s a hit or miss
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Thanks for sharing with us, MariaR. We hear your concern with the Nest Cam (Battery) not being consistent with its motion accuracy — we’d be happy to provide some troubleshooting steps to make sure it’s working optimally:
Set up and use Activity Zones — create a zone around a door if you want a notification when a person walks through it. The person who walks through the door activity zone also creates an event in your video history timeline.
Turn on Familiar face detection — Familiar face detection teaches your Nest camera how to tell the difference between the faces you know and don't know. Over time, it starts to recognize people you know and send you more helpful alerts.
Don’t hesitate to reach out to us here: https://support.google.com/googlenest/gethelp?
- Cons mentioned:Battery life
Wireless nest cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wireless cameras -batteries are dead within 3 days
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Grizzly, thanks for sharing a review to let us know of your issue with the Nest Cam (battery), and we’re sorry to hear that your experience with the battery has been less than ideal.
The battery life depends on factors including activity, temperature, and camera settings that you select. You can extend the battery life by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Check this link for more details: https://support.google.com/googlenest/answer/10901611
Also, you can avoid charging the battery more often by connecting your camera to a power outlet with the included or optional power adapter, which will keep the battery charged. Please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use and you can use a compatible weatherproof cable (sold separately).
If you’re willing, you may visit us anytime at the following link for assistance and troubleshooting guidance: https://support.google.com/googlenest/gethelp
Mediocre video quality, great smart alerts.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with the overall video quality. The smart alerts are nice but not enough to keep me from returning this.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi jadm, thanks for reaching out. We´re sorry to hear that the overall video quality for Nest Cam (Battery) didn't meet your expectations.
Your Nest Cam (Battery) has full HD resolution with HDR video quality that’s optimized for a clear view in bright sun or dark. Keep in mind that it also helps save battery power. We believe that video resolution is only one factor that impacts video quality, and it shouldn’t be the only deciding factor when choosing a camera. However, if the images on your video seem too pixelated or blurry, then we recommend checking on your network for possible congestion as your bandwidth may not be enough to seamlessly connect all your devices, including Nest Cam (Battery). To isolate this issue, we recommend removing all your connected devices and then checking if the video quality for your Nest Cam (Battery) will improve.
We´re hoping you will reconsider to keep using your Nest Cam (Battery). You can always contact our support team for your support needs, by reaching out to us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality, Installation, Night visionCons mentioned:App compatibility, Battery life
Huge step backward for Nest
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 3 of these from a different retailer and have been using them for about six months now. I have been a long time Nest user (since the good old days prior to the Google buyout), and have literally every product they have come out with prior to these cameras, all of which have been fantastic. And then comes this little gem. Where to start? First, the positives. The picture quality and night vision are good, in line with the older cameras, although not as good as the Outdoor IQ. Motion sensing is good when you have the camera positioned correctly. Installation is super easy and the magnets are crazy strong. And that’s where the good stuff stops. The battery life is awful if they are in a busy area (3 days for my two busy cameras), so I ended up buying a power cord for one of them, which I would recommend if you must have these. The one in the less busy area gets over a month of battery life, but I also don’t have it adjusted quite right, so it’s missing a lot of motion. I did adjust some of my settings to try to improve battery life, but I wasn’t comfortable sacrificing much awareness of what was going on around my home. If you want 24/7 continuous video recording, you obviously need the power cable. I have definitely discovered that I would rather have always on over the hassle of recharging all the time. Charging takes quite awhile, too, about 4-5 hours, so if you don’t want any down time on your cameras, that’s a consideration. With these cameras, the alerts for dogs barking and people speaking has gone away, even when powered continuously. I use the dog bark alerts to know when my dogs are barking when I’m away and to quiet them by talking to them through the camera. Losing this feature is a big deal to me. And if you live somewhere that gets cold, be prepared for these cameras to not function when the temperature drops. I live in Montana, and these things quit working when it gets to around 15 degrees, even though the specs say they are rated to -4. I’ve even had them go offline due to “severe temperatures” when it’s been in the 20s. The one that is plugged in all the time does work in lower temps, and did manage to stay online to about 0 degrees a few times, but it’s not consistent. The older cameras have NEVER gone offline for weather, including the doorbell and regular Outdoor camera that are also rated to -4 degrees. And this includes temperatures well into the -20 to -30 range with wind chills into the -40s. Not super unexpected that something battery operated doesn’t work in cold temps…but I had expected it to at least work to the operating specs. Also, these cameras require you to use the Google Home app to view the cameras; you can’t see these cameras in the Nest app (the app that actually works!). The Home app is very buggy and constantly has issues staying connected to the cameras when you are trying to actually view footage or the app just randomly quits. No, it’s not a wifi issue because an older camera in one of the same places never dropped and I have great signal strength in all the camera locations. Older generation cameras can be viewed in the Home app, but frequently show as being offline in the Home app when they are perfectly fine in the Nest app. History for the older cameras is accessed differently in the Home app (and more awkwardly) than it is for the new cameras in the EXACT SAME APP. So you end up having to use two apps for cameras that are all under the Nest umbrella to be able to use all of the features, which is cumbersome and incredibly annoying. Another annoyance with the Home app is that you can’t just see all of your cameras right away when you open the app like you can with the Nest app; you have to open the app and then click on Cameras - just an extra step and something that takes longer when you are in a hurry to see something. Long story short, thanks to all of these factors, it takes longer to be able to actually see what’s going on, which is the whole point of having these cameras. These new cameras also no longer have the ability to look at your footage on the web app, which was a feature that made making clips so much easier. We also lost the ability to create timelapse videos since there is no access to the web app. The Google Home app is TERRIBLE and is a huge step backward over the Nest app. WHY would Google want to switch everything over to a new app that doesn’t even work when the Nest app has been awesome for years and years?? And then to not even make everything compatible? Google obviously has zero care for those of us who have heavily invested in Nest products over the years, which we did because the products and the software were superb, and if this is the direction they are taking Nest, they are going to find that people will move on to other products. I really wanted to like these cameras because of the convenience factor of not having to worry about where to plug in. As it is, I managed to find and purchase a couple of the older Nest Outdoor cameras and when they arrive, I will be swapping these new models out for something that actually works consistently and does what I want it to do. And hopefully I can recoup at least some of my costs by selling them online. By the looks of things, I’m not the only one doing this. Definitely do not recommend these cameras, especially if you are used to the features and functionality of the older models and Nest app.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Megan, thanks for sharing the details of your experience with us. We´re sorry to hear that the battery life, motion detection and other features for Nest Cam (Battery) didn't meet your expectations.
Nest Cam (Battery) battery life will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
Busy: About 1 month battery life (About 25 - 30 recorded events per day)
Typical: About 2.5 months battery life (About 13 - 16 recorded events per day)
Quiet: About 6 months battery life (about 2 - 5 recorded events per day)
Motion detection can be affected by many factors, including changes in the light level, and shadows moving across the frame like when a cloud moves in front of the sun. This also includes other movements within the camera's field of view like trees or bushes swaying. If you're not getting any alerts or notifications, we recommend trying out the steps below:
1. Change the Activity Zones on your camera. You can delete your existing Activity Zone and create a new one in any area within your camera's field of view. Just make sure that none of the zones you create overlap.
2. Change the angle of your camera and account for the lighting in the surrounding area.
3. Restart your Camera.
The new Nest Cameras and doorbells are exclusive to the Google Home app because we wanted to create an integrated experience with other Google Nest speakers and displays. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. If you already have some Nest cameras installed in your home, you may transfer them to the Google Home app. Check out this help article for more information: https://support.google.com/googlenest/answer/9893532
If you will give us another chance, we'd like to work on providing you a better experience. Please do not hesitate to contact us here: https://support.google.com/googlenest/gethelp
Face recognition festure is excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Face recognition feature in this camera is excellent.The design to place the camera is amazing.i have challenges to reset the camera to synch with another wifi router. Local storage (store the video on local memory card) is not available and clod storage/subscription is expensive to retrieve home videos
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Chandra, we’re thankful for your feedback on Nest Cam (battery), and we hear your challenges and concerns with subscription and local storage.
Nest has long been focused on delivering quality products to our customers. We’re also focused on giving our customers value for the price, including three hours of event history right out of the box for the first time ever. On-device processing also gives our customers smart alerts and Activity Zones, which historically have required a subscription. There's no fee to stream full resolution live video and receive basic notifications, as long as your camera is connected to the internet. However, you’ll need a Nest Aware subscription to record video and receive advanced notifications. With a Nest Aware subscription your video will be saved to the cloud and you’ll get extra features. Find out more what you can get with the Nest Aware subscription here: https://support.google.com/googlenest/answer/9233159
Also, if you find yourself in need to reset the camera again, please refer to the following link: https://support.google.com/googlenest/answer/9252162
If there’s anything we can be of help, or for any concerns you’d like to share, don’t hesitate to let us know by visiting us here: https://support.google.com/googlenest/gethelp
Camera doesn't like cold weather!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera doesn't really work in the winter in Minnesota.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, SteveH. Thanks for the feedback you shared about the Nest Cam (battery), and we’re sorry to hear it didn’t meet your expectations.
At temperatures between -4°F (-20°C) and 32°F (0°C), the camera will continue to work, but the lithium-ion battery in your Google Nest camera or doorbell won’t be able to charge. Many devices, including popular models of doorbell cameras and cell phones, use lithium-ion batteries for their high power and long life, but these batteries are also affected by temperatures below freezing. If the battery drains completely, the camera will shut down. For wired installation setups with a Nest Cam (battery), the wires power the camera directly. At temperatures below freezing, the battery won’t charge, but as long as the wired power source is available, the camera can operate in temperatures down to -4°F (-20°C). This link might be helpful: https://support.google.com/googlenest/answer/11830989
Besides our support articles available online, we also have help always ready for your support needs here: https://support.google.com/googlenest/gethelp
bought multiple times
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my third pair and work very well, i also have the recording history on my account. Sometimes they will miss recording people due to wind or animals or other factors. I also bought the solar charger so as not to have to periodically recharge them.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there SeanC, we appreciate you for choosing our Google Nest products. You can control and specify what triggers the lights on Nest Cam with Floodlight using the Google Home app. You can choose between the following three settings:
- Turning on the Motion settings will turn the lights on whenever the floodlight’s motion sensor detects activity. You can also adjust the motion sensitivity setting to determine when the floodlight will turn on.
- Live viewing will turn the floodlight on automatically whenever you check your camera’s live stream at night.
- Lastly, if you turn on Camera events, then your floodlight will turn on whenever your camera starts recording.
You can learn more about how to select the triggers for Nest Cam with Floodlight by visiting this help page: https://support.google.com/googlenest/answer/10500343
We'd like to learn more about your thoughts and insights on our Google Nest products. You're more than welcome to contact our support team here: https://support.google.com/googlenest/gethelp
Useless without subscription
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are pros to this camera. But they are all nullified by the fact that if you dont have the subscription your video footage is only available for 3 hours. We missed footage of someone taking things from our yard and catching that was the entire point. Im switching to a different camera. 3 hour recording retention is absurd.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Jpack, thank you for sharing your review and we're sorry to hear that your experience with your Nest Cam (battery) has been less than ideal when it comes to recording video history. The device does come with a 24/7 live view. Please know that your feedback here is appreciated and that we'll relay this to the right team for future improvements. If you have additional questions about the Nest Aware subscription please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For $200 i expected a lot i will not lie, but after owning this camera for a little over a month and having an ENTIRE TRUCK disappear from my driveway without a single alert?…My camera covers the whole driveway and it just isnt reliable at all. This product shouldnt have cost me a penny over 90 bucks.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi JamilyTechy69, thanks for sharing your concerns about the Nest Cam (battery), and we’re sorry to hear your expectations are not met.
It may be helpful to adjust the wake-up sensitivity of your camera to decide when to wake up and start recording. If the wake-up sensitivity is low:
- It decreases the range at which the camera can sense activity.
- It increases the amount of time it takes for the camera to wake up once it senses activity.
Here's how to adjust the wake-up sensitivity in your camera settings:
- Open the Home app.
- Touch and hold your device's tile.
- Tap Settings > Video > Wake-up sensitivity.
- Choose the High Low setting.
If additional help is needed, simply let us know anytime here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Connectivity
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it …… can’t connect to WiFi after change WiFi password & user
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for informing us about the Wi-Fi connectivity issue with your Nest Cam (Battery). We´re sorry for any inconvenience this experience may have caused you.
If you ever change your mind and consider using Nest Cam (Battery) again, we´ll definitely do our best to work on providing you a better experience. Please feel free to contact us for any inquiries or support concerns you may have by using this link: https://support.google.com/googlenest/gethelp
Cannot Connect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried a million ways with the IR tags, etc. to connect these. Does not work. Keeps vacillating between Google App and Nest app. This was a good product line until Google tried to integrate. BUYER BEWARE!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, DonaldB. It's unfortunate to hear of your experience with the setup of your Nest Cam (battery). We appreciate all your efforts to make it work, and we're sorry for the inconvenience this issue has caused you.
Setup for the new Nest cameras and doorbells is found, and exclusive to the Home app. The app will guide you on how to connect your camera. If you can't find your Wi-Fi network, or if your camera has trouble connecting to the Wi-Fi, here are a few things you can try to fix the issue:
- Try to connect your camera again.
- If possible, move your camera and router closer to each other to improve the signal.
- Reduce wireless interference: https://support.google.com/googlenest/answer/9276282
- Try restarting your router.
- If you have a hidden Wi-Fi network, you'll need to type in the network name (SSID) manually in the app.
If further assistance is required, we welcome you to contact us anytime here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Don’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful!!!! Doesn’t like up with Nest app, battery is subpar at best.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi JMac, thanks for sharing your insights. We´re sorry to hear about your disappointment with the Google Home app, and the battery for Nest Cam (Battery).
Moving to the Google Home app offers a lot of benefits for you and all previous Nest app users. We wanted to make the Google Home app the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app.
Battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
- Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
- Typical - About 3 months battery life (about 9 - 12 recorded events per day)
- Quiet - About 7 months battery life (about 2 - 4 recorded events per day)
We recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, please consider contacting our support team here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Poor technology
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So stupid you have to download different apps. Battery life sucks
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Tpphill, thanks for letting us know about the issue. We're sorry to hear about your frustration with the Google Home app and battery life for Nest Cam (Battery).
The new Nest Cameras and doorbells are exclusive to the Google Home app because we wanted to create an integrated experience with other Google Nest speakers and displays. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. If you already have some Nest cameras installed in your home, you may transfer them to the Google Home app. Here´s a guide that you can follow: https://support.google.com/googlenest/answer/9893532
The battery life for Nest Cam (Battery) will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
Busy: About 1 month battery life (About 25 - 30 recorded events per day)
Typical: About 2.5 months battery life (About 13 - 16 recorded events per day)
Quiet: About 6 months battery life (about 2 - 5 recorded events per day)
We recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. We recommend contacting our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I havn’t been happy with the battery life of this product.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Jet9912, thanks for sharing your feedback and experience with the Nest Cam (Battery), and we’re sorry to learn of your disappointment with its battery life.
Battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. This link might be helpful: https://support.google.com/googlenest/answer/10901611
Here are some typical scenarios.
Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
Typical: About 3 months battery life (about 9 - 12 recorded events per day)
Quiet: About 7 months battery life (about 2 - 4 recorded events per day)
If you still have to charge the battery more often than you’d like, you might want to consider connecting your camera to a power outlet with the included or optional power adapter. Connecting to continuous power will keep the battery charged. Please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use and you can use a compatible weatherproof cable (sold separately).
Or if you’d like you can contact us anytime at the following link so we can have a closer look into this issue: https://support.google.com/googlenest/gethelp
- Cons mentioned:Motion detection
Didn’t like
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible quality and doesn’t pick up movement very well for me.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Chris318, thanks for sharing your feedback about Nest Cam (Battery). We’re sorry to hear that the motion detection feature isn’t working as expected.
Motion detection for your Nest Cam (Battery) can be affected by changes in the light level, and shadows moving across the frame like when a cloud moves in front of the sun. This also includes other movements within the camera's field of view like trees or bushes swaying. If you're not getting any alerts or notifications, we recommend trying out the steps below:
1. Change the Activity Zones on your camera. You can delete your existing Activity Zone and create a new one in any area within your camera's field of view. Just make sure that none of the zones you create overlap.
2. Change the angle of your camera and account for the lighting in the surrounding area.
3. Restart your Camera.
We'd like to help you troubleshoot the motion detection issue further with your Nest Cam (Battery). If you´re willing to try, please contact our support team so we can provide further assistance using this link: https://support.google.com/googlenesthelp
Does NOT work with Nest app or products!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a full collection of Nest products (thermostat, doorbell camera, indoor and outdoor cameras). Please be aware that this new Google camera does NOT work within the Nest app, and that the Google Home app does NOT support all functions of the Nest products. Not recommended for anyone who has Nest products and hopes to add another camera.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, we appreciate you for being heavily invested with Google Nest products, and thanks for sharing a review about the Nest Cam (Battery). We’re sorry to learn that it didn’t meet your preferences and needs.
We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app and web app, however, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We chose to transition to the Home app because this app is designed for the future of the smart home, a single place to set up, manage, automate, and control your home. Most home devices are controlled across multiple apps, but we’re working on making the Google Home app the central controller across all your home devices, including Google devices and devices from other brands. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
We’re always here to help improve your experience. If you have any concerns about the performance and features of Nest Cam (Battery), please visit us anytime here: https://support.google.com/googlenest/gethelp