Customer Ratings & Reviews
- Model:
- GA01894-US
- |
- SKU:
- 6473265
Customer reviews
Rating 4.1 out of 5 stars with 2654 reviews
(2,654 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the Nest Cam's camera quality and ease of use, finding installation straightforward and night vision capabilities satisfactory. However, concerns exist regarding battery life and the consistency of motion detection. Some users also noted challenges with app compatibility and the product's price point.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Rated 2 out of 5 stars
Not a fan
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first Google Nest camera and definitely my last. I have had numerous cameras from other manufacturers that are more intuitive and simply work better. While there are certainly worse entries in this sphere out there, I'd take a pass on this one. First, setup for me was horrific because the Home app kept trying to find another Nest device to "get me online quicker" but instead cost me tons of time as it timed out at least 15 times. I finally figured out it was trying to connect to a Nest Protect which no longer exists in my house but I had never had a reason to delete from my Nest account. With that issue gone, I proceeded on. It still took several tries to get up and running...as though the Home app really wanted to find that old Protect.Once I got it online it was ok. Not great, just ok. Video and sound quality are decent. Motion alerts, while quite smart if you're willing to pay for the upgraded subscription package, seem to be hit or miss. There is no option for local storage and if you choose to not subscribe to the Nest Aware service, all you get is 3 hours of video storage. That amount is practically worthless since most people are out of their houses for at least 8 hours a day for work and sleep around that much too. So unless something happens in the other 8 hours or you happen to pull your camera up and see the bad stuff going down, there is absolutely no reason to have the camera record anything. One other irritation for me is that there is no way to turn off the LED status light. Not too stealthy for a "security" camera. I could likely go on and on but will leave it with a simple recommendation to skip this camera. At least until some updates in functionality come around.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there Chadwick, we're glad to hear that you were able to set up your Nest Cam (Battery). We're sorry to hear about your frustrating experience with the Google Home app, and the difficulty you had in setting up Nest Cam (Battery).
For the best experience with your Nest Cam (Battery), we recommend getting the Nest Aware subscription, as it provides more value for your money with features that include 30 days of Video History, 24/7 continuous recording, access to clips and time lapses and even customizing your own activity zones. You won't ever have to worry about missing any events as these videos and clips are all saved onto the Cloud. All these features can be viewed and controlled at the tip of your fingertip using the Google Home App.
Although you may not be able to turn off the LED light for your Nest Cam (Battery), it is possible to adjust the LED brightness. Here's how:
- Open the Home app.
- On the home screen, tap your camera or doorbell.
- Tap Settings.
- Select Video.
- Under “Status light brightness,” choose High, Auto, or Low.
We'll make sure to pass along the details of your feedback to our product team. If you need any further assistance, please feel free to contact our support team by using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a camera that is easy to install, does not charge a monthly fee and that I could use with other smart devices. When explaining that to the rep I worked with, he knew exactly the one I was looking for. Nest does not have the best reviews, but what nest does do is work. The cameras are connected using the Google Home app, which also allow me to connect my wiz lights, and smart thermostat. The cameras were easy to install, took less than 30 mins to connect both cameras to my house.
I would recommend this to a friend - Cons mentioned:Battery life, Motion detection
Rated 1 out of 5 stars
It's a hot mess
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For existing Nest users, skip these cameras. . Not only do they not integrate with your existing Nest app, they don't even capture the movement they're supposed to. For new users... also skip these cameras We got these cameras to monitor our chickens in the backyard. One of the cameras would only pick up the chickens, or us, about half the time (I was watching out the window), and completely missed the big owl that landed on our fence, and sat front and center in view of this camera for about ten minutes. Again, numerous events that could be seen in person and out the window that these motion-detecting cameras did not capture. The only reason I knew something happened is because our chickens started making a ruckus. Because of their abysmal battery life, if the cameras do not choose to detect the motion, you are simply out of luck for seeing what happened, as there is no live footage to review (unlike their wired, pre-Google predecessors). The Google Home app, which you are forced to use, is a hot mess, and far more clunky than the original Nest app. I did love our old cameras under the Nest banner, but any quality that came with those is gone. The quality on these is worse, the ability to navigate what little footage you do capture is worse, and there is no valid reason to purchase these cameras, as the things you may be trying to monitor will simply not be captured, due to faulty sensors. For the record, I purchased these cameras directly through the Google Store. However, it seems they have blocked or removed the ability to leave any reviews there.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Gnat, we appreciate you for sharing your review. We're sorry to learn that your experience with the Nest Cam has been less than ideal. Our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. We'd like to know more details with your current setup so we can better identify why your device did not detect the owl that was in front of the camera. Please contact our support specialists so we can improve your overall experience on the product. You can reach us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life, Motion detection
Rated 1 out of 5 stars
Paywall to use hardware you already bought.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't understand how the camera that has 24 hours of continuous internal memory wasn't recording past 12 hours. Then I read the fine print that while the camera has massive internal memory card, you can't use it unless you pay the 8.99 a month to access it. I caved for a few months and cancelled my nest subscription. The camera is now useless. It doesn't notify me of movement as often as it use to; in fact, despite walking past it to leave, it doesn't even recognize the motion. This product is on the hinge of false advertising and is intentionally nerfed once you cancel your plan.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hi there. Thank you for your feedback on Nest Renew. When you pause or cancel your Nest Renew subscription, certain features may become unavailable. However, your cameras should continue to operate. If you're experiencing any issues, please tap here to get in touch with our support team. https://support.google.com/googlenest/gethelp?hl=en
- Pros mentioned:Camera quality, Ease of useCons mentioned:Battery life
Rated 5 out of 5 stars
Google cameras for outdoor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use both cameras for outdoor use. It has great picture easy Install. I also added the solar panel to these cameras so I wouldn’t have to deal with take them off to charge them since I mounted them a little high off the ground…. I had Vivint and switched to the Google set up and I have to say these are much better than Vivint. And much easier on the wallet.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 1 out of 5 stars
Not worth the cost or trouble!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you would like your Nest cameras to work well you will need to purchase Nest Aware. Nest Aware has just had a price increase from $60 to $80 a yr. A $20 increase in one year is ridiculous! You can find much cheaper cameras that work just as well without a subscription service. Google Nest cameras are just basic and you can do better! Also, the cameras are battery powered. So be prepared to charge them every few wks...depending on how much they record. For my home that means getting the ladder out along with an extension cord and the Nest charging cable and repeating this action 3 times! Also, be prepared to receive false alerts over car headlights even when your zone is set up not to pick up certain events. Do you self a favor and look at all options before you buy overpriced Google Nest Cameras. They're not worth the trouble and cost!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello Harp. We appreciate your feedback and will take notes of it in order to improve our products.
We’d like to help, so we suggest you can reach out to our support team in order to provide the most personalized help: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is a great project, I love it and it’s necessary for me
This review is from Google - Nest Cam 3 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
I would recommend this to a friend- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Easy to move location!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted a camera that we could easily move to different locations depending on our needs and this Google Nest Cam is perfect! The wireless connection allows us to use it inside our home to watch our dog during the day while we are gone and then move it outdoors to watch the driveway when we are out of town. Being able to access the footage on our smart phones is so easy and convenient! You can manage your settings to alert you if movement is detected or you can turn that option off. We are so happy with it with may get another one!
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friend - Cons mentioned:App compatibility, Battery life
Rated 2 out of 5 stars
Not compatible with Nest app
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I added this camera and already have a Nest IQ Camera. Unfortunately the new camera is not compatible with the Nest app. I now have to use Google Home to view events from the new camera and go over to Nest to see events from the old camera. Additionally, the old camera was able to completely hide the cord which this one cannot, in the event you want a wired connection and not worry about battery life. The night vision also isn't as bright and clear as the Nest IQ Camera.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there ambos617, thanks for sharing your insights. We´re sorry to hear that both Nest Cam (Battery) and the Google Home app didn't meet your expectations.
We understand that long time Nest user, like you, enjoy viewing their Nest camera feeds from the Nest app. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. The new Nest Cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience with other Google Nest speakers and displays.
If you´re willing to try, you may set up your Nest IQ Camera on the Google Home app as well. You may need to migrate your Nest account to a Google account. For more information, check out this help article:
https://support.google.com/googlenest/answer/9293657
We´re always taking notes of your feedback and we´ll make sure to pass them along to the right team. In the meantime, please make sure to contact our support team so we can assist you with your support concerns here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Rated 4 out of 5 stars
see
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is good . Mounting time will tell as everything is plastic. The camera connections are all magnetic . The so called security cable or anti fall cable a thin
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Sense of Security
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Feed & crisp video quality. Hooked up to solar panel & zero issues on holding charge. Facial recognition is on point and once you adjust the sensitivity it works even better!
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 3 out of 5 stars
bought other one instead
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.didn't buy it due to not being able to look at camera from Nest on phone. I was about to buy this product and saw the other reviews warning of Google only allowing it to be seen from their interfaces. I ended up buying a Eufy Outdoor Cam Pro Security camera instead and am happy with it: a lot cheaper, the phone app and notifications are great, quality of picture is amazing, integrates with Google home kind off (I am sure Google doesn't give it enough priority, I can view for a few minutes but then stops). If Google keeps messing around like this I might start using other home integrations.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great camera!!!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Google - Nest Camera Battery – Snow Review I have multiple older model Google Nest Cams on my property – the Nest Cam IQ outdoor, the Nest Hello Doorbell as well as the Nest outdoor 2 pack. While those cameras have always performed flawlessly, I always disliked the install process – simply due to the wires needing to be hidden – meant drilling through the house, feeding the wire through to the inside and then finding a nearby outlet etc). I was excited when this product launched as it would fix that install issue. Installing this camera took all of 2 minutes – 2 screws to attach the magnetized base into my pergola where this camera will reside. Simply the place the camera on the base and position the camera as needed. Connecting to the Google Home app took about 30 seconds and within 3 minutes I had the camera up and running. The resolution of this camera is as good as the older products and having the video recordings through the Nest Aware Subscription is simply priceless and cost effective. Daytime and nighttime views are flawless and you can filter the video clips to see only what you want to see – people, motion, sound etc. My only critique is that this camera does not seem to be able to be viewed in the Nest app like all my other Google products noted above, only the Google Home app. Having the two app ecosystems seems tech sloppy to me – I am guessing the Nest app will be going away at some time and the Google home app will prevail. The other issue I see would be theft – would be very very easy – walk up, pluck the camera off the mount – done. Google does have a theft replacement policy for free on its newest products including this one. Another quality product from Google! I would recommend.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friend- Cons mentioned:App compatibility, Battery life
Rated 1 out of 5 stars
Be VERY careful before buying the new Nest Cameras
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pay attention here: (from a long time Nest user). With the New Battery camera ... 1. You CANNOT review video history. You can only review 'events'. So, if in a 24 hr period your new Nest camera detects 6 seconds of activity - you will only be able to see 6 seconds of video from that 24 hour period. No scrolling through video history like with the old next cam in the (much better) nest app. How this was approved by a product manager is crazy. A video camera that does not allow video scrubbing? 2. New Cameras DO NOT work with the Nest App - so if you have devices today in the Nest app - you cannot add the new cameras to that app - you will need to check two places - google home and the old nest app. Be wary of "we will buy you lunch tomorrow" from google about the Google home app accomodating old nest cams - the new app is a step backward - see comments. 3. EVERYTIME you select the camera in the Google Home App - you see a full screen display of - not video like one would think, but your remaining Battery percentage... yes every time. you need to clear that screen then see if there was an event recorded. 4. Not sure what prevents the camera from being stolen - it is only attached to the base via a magnet? A 5-year-old child could easily remove it from the base. Probably of no use to a thief - but the owner would lose video and their expensive camera. 5. Frankly I am very surprised this is what we waited for from Google - sending mine back.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi JTC1, thanks for letting us know about insights with Nest Cam (Battery). We´re sorry for any inconvenience these changes may have caused you.
We really didn't remove 24/7 video history. Our goal is to give users like you more choice. With event video history, we wanted our products to help our customers understand what’s going on at home easily and highlight the important activity for you. Your Nest Cam (battery) can still accommodate up to 10 days of continuous video recording (CVR) and 24/7 video history if hardwired to power and subscribed to Nest Aware Plus ($12 a month for all of your cameras, speakers, and displays on the same home structure).
We understand that long time Nest users enjoy viewing their Nest camera feeds from the Nest app, however, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. The new Nest Cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience with other Google Nest speakers and displays.
Also, using the Google Home app and a Google account provides a lot of benefits, including access to our trusted security features, and seamless integration with our other Google Nest devices, and Google Assistant. However, we always value your feedback and we´ve taken note of it. We´ll also make sure to pass it along to the right team since we´re always looking for ways to improve our products and services.
Lastly, you can protect your Nest Cam (Battery) from possible theft by installing an anti-theft mount accessory.
We´re hoping you will reconsider to keep using your Nest Cam (Battery), and if you need further guidance with any of your concerns, you´re more than welcome to contact us here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Rated 1 out of 5 stars
So Incredibly Disappointed after years of happines
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely TERRIBLE. I’ve owned nest cameras for 8+ years and I cannot adequately express how disappointing the Google Home app is since they forced us away from the wonderful NEST app. I just cannot believe how Google arrived here. It’s crazy. If you don’t believe me go read online about it. The cameras are honestly worthless now. There is no ability to live stream the camera with a wireless camera from Google. I am going to change my entire system and I’ve spent thousands on the Google camera. I have 10 of them. 6 original, perfect camera that are 8 years old and still work in the best app and 4 brand new cameras that suck and are forced to work in the Google Home app. Battery life is also not close to the 6-12 weeks. NOT EVEN CLOSE. Google has ruined a once wonderful product line. There are better options out there.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hey there, Freddy. We understand that there may be a learning curve with the transition from the Nest app to the Google Home app, but we are here to help make that transition as smooth as possible. With the Google Home app you’re able to connect with a wide variety of speakers, cameras, thermostats, lights, and a range of other products, all from one place.
Check out this article for more information on setting up and discover more features: https://support.google.com/googlenest/answer/9893532?hl=en
If you need an extra hand, don't hesitate to reach out to us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera easy to use and Wach play back it’s easy
I would recommend this to a friend Rated 5 out of 5 stars
Good security camera
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Google Nest Cam comes in a nicely designed packaged box. When you open the box you will find the camera in a perfectly fitted mold. The lens comes covered with a QR code to help setup the camera. It comes with a charging cable that is unique to the camera. It can fit in both directions but only one will completely connect so make sure to turn it around if it is not all the way in. It has a wall mounting plate that you can put just about anywhere. You can also order longer cables or a different type of mount. Comes with instruction book but there is not much on it other than plug it in, download the Google Home app and Tap to add your camera. The rest of the setup comes in the app. It is a bit lengthy to setup but not hard. Just agree to a bunch of statements. You must have wifi and bluetooth turned on when setting it up. Choose your wifi network and choose a device location name. Then sign up for a free trial of Nest Aware. It cost $6 or $12 a month for service. The main difference between the two is how long you can keep video stored. You can setup zones if you need to if you don't want to be alerted by every car that goes down the street. You can turn the camera on of off through the app and it will show you the battery strength. The camera hangs on the mount by a magnet so you can position it any way but it doesn't suggest upside down. It has a microphone and a speaker that is fairly loud. What I don't like is if you put this anywhere close to the ground anyone can just come up and walk off with it since it is only held on by a magnet. Also the video quality is a little grainy sometimes even on the max setting. Overall it is a good and easy to setup camera if you want to add security video on your property.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friend- Cons mentioned:Battery life
Rated 1 out of 5 stars
Don’t waste your money, time, and frustration
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras were pretty good in the beginning, but if you live in a cold climate don’t waste your money. These are extremely expensive and end up being paper weights, of course after the warranty as well. They don’t hold a charge in the winter and they don’t hold any battery life during that time. Much better off with other options. I end up with $500+ of useless cameras. In addition to all of this when they do actually charge it’s exhausting getting them connected and charging, if you don’t mess around with the reset button fifteen - twenty times, complete waste of your time, money, and a huge addition of frustration.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, nismos14. Thanks for sharing your views on Nest Cam (Battery). We're sorry to hear that you had a frustrating experience charging it on colder temperatures.
Your Nest Cam (Battery) comes with a built-in rechargeable 6 Ah, 3.65V lithium-ion battery that provides excellent charging performance. However, colder temperatures will greatly affect the charging performance of the battery. The recommended charging temperature should be within 32°F to 104°F (0°C - 40°C). And during winter, the battery life may have less than half the life that it has at temperatures close to -4°F (-20°C) and any temperature lower than this will prevent the battery from charging at all.
If you have additional questions and support concerns with your Nest Cam (Battery), we'd be happy to assist you here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Night vision
Rated 5 out of 5 stars
A Trusted Name!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a person who loves, trusts, and depends on Google's products, this product enhances and adds to my consumer confidence. I have been a Google user for many years, I consider myself, an "Android" girl! The product has great features such as 1080p HD with night vision. I love its flexibility meaning it can be used inside or outside. I am sure this security cam will serve me well for many years!
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Well beyond my expectations
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera, extremely clear picture, long battery life. The best part is with the magnetic mount the camera is 100% adjustable up, down or side ways. You can’t do that with a stationary camera.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friend














