Customer Ratings & Reviews
- Model:
- GA01894-US
- |
- SKU:
- 6473265
Customer reviews
Rating 4.1 out of 5 stars with 2654 reviews
(2,654 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the Nest Cam's camera quality and ease of use, finding installation straightforward and night vision capabilities satisfactory. However, concerns exist regarding battery life and the consistency of motion detection. Some users also noted challenges with app compatibility and the product's price point.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
nice cameras
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras work great and are easy to setup and configure.
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 2 out of 5 stars
There Are Better Cameras Out There
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup is easy with the QR Code. The video quality is good, it's only 1080, but that is all that I need. Battery life is also good. I don't like that you can not turn off the LED light and a chime goes off prior to 2 way communication. These features are configurable for other cameras I currently own. The field if vision is also pretty bad. 3 hours of video history is pretty lousy, I can not rely on that if I take a long trip out of town. Basically you're being forced to get a subscription. There are more cons than pros with this camera. This camera would make a great baby monitor, but I wouldn't use it for security.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there BigRoy, we're glad to hear that you had an easy time setting up your Nest Cam (Battery), and that you liked the video quality and battery life. We apologize for your disappointment with some of its features.
We understand that for most users, a higher resolution is always better. However, video resolution is only one factor that impacts video quality, and it shouldn’t be the only deciding factor when choosing a camera. Your Nest Cam (Battery) has full HD resolution with HDR video quality that’s optimized for a clear view in bright sun or dark. Keep in mind that it also helps save battery power.
An alternative option to control the LED status lights for your Nest Cam (Battery), is to use the Google Home app to control your Nest Cam (Battery) to change the brightness of its LED status light. Here's how:
- Open the Google Home app.
- On the home screen, tap your camera or doorbell.
- Tap Settings.
- Select Video.
- Under “Status light brightness,” choose High, Auto, or Low.
For the best experience with your Nest Cam (Battery), we recommend getting the Nest Aware subscription, as it provides more value for your money with features that include 30 days of Video History, 24/7 continuous recording, access to clips and time lapses and even customizing your own activity zones. You won't ever have to worry about missing any events as these videos and clips are all saved onto the Cloud. All these features can be viewed and controlled at the tip of your fingertip using the Google Home App.
We're always looking for ways to improve your experience. For any other support concerns you may have, please reach out to our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Google nest outdoor camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried other outdoor cameras, and this one surpasses them.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friend - Cons mentioned:Battery life
Rated 1 out of 5 stars
Not worth the cost or trouble!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you would like your Nest cameras to work well you will need to purchase Nest Aware. Nest Aware has just had a price increase from $60 to $80 a yr. A $20 increase in one year is ridiculous! You can find much cheaper cameras that work just as well without a subscription service. Google Nest cameras are just basic and you can do better! Also, the cameras are battery powered. So be prepared to charge them every few wks...depending on how much they record. For my home that means getting the ladder out along with an extension cord and the Nest charging cable and repeating this action 3 times! Also, be prepared to receive false alerts over car headlights even when your zone is set up not to pick up certain events. Do you self a favor and look at all options before you buy overpriced Google Nest Cameras. They're not worth the trouble and cost!
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello Harp. We appreciate your feedback and will take notes of it in order to improve our products.
We’d like to help, so we suggest you can reach out to our support team in order to provide the most personalized help: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great camera and long battery life.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera and easy to set up. In order to get the longest battery life I adjusted the settings in app. I truly enjoy how easy setup was. Looking forward to adding more camera to my home.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Google Nest Cam works great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They work great! Easy to install. The Nest Cam's integrate easily to the Google Nest system.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Easye
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and program I've never done anything like it but I would recommend it for anybody thanks
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friend Rated 4 out of 5 stars
Good cameras
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good cameras just bummed that the cameras are not compatible with the original Nest app.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey LouP! It's great to hear you're enjoying your Nest cameras. We're constantly working to improve our products and services, which is why we recommend checking out all the features you have access to with your cameras on the Google Home app. You can find amazing features in this link: https://support.google.com/chromecast/answer/7071794?hl=en&sjid=1889716456459928867-NA
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
David's Google
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent camera! Glad i made the purchase. Would buy another one
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friend Rated 5 out of 5 stars
I love how sturdy this camera is
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a current nest customer, and I've been waiting forever for a wireless camera from this company. I had Arlo, but was unhappy that I couldn't see between the clips, and my nest subscription allows that. The set up was super easy, and so far, they battery is lasting way longer than the battery on my arlo cameras. I also like the fact that now the camera is integrated into the google home app, so I can now see everything in one place , instead of toggling back and forth depending on the cameras.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friend- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Camera in snow environment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera quality and stable solution. Used it for 6 months and it’s going strong
I would recommend this to a friend - Cons mentioned:Battery life
Rated 1 out of 5 stars
Major Step Back In Quality Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Google has demolish another great product. If you own the Nest Camera IQ Outdoor 4k you’ll know what I’m talking about. This one has a terrible design! 1. If you want these recording 24/7 you have to obviously have them wired. The wire is facing outwards and over the speaker.  and it’s quite obvious as it loops back towards the wall. 2. This leaves you with an obvious exposed wire that could be easily cut if someone wanted to leave you on a battery setting and expensive charger replacement in order to keep using your camera later. 3. It can be easily taken down as its only secure with a magnetic plate. Also leaving you to spend more money to replace the whole camrea or you have to buy a secure hardware with a additional wire sticking out again. 4. This camera isnt supported on nest app only google home. “The only reason why im still keeping these cameras is because im already on a google eco system which is nice”. Quick off the topic…I’m a google stock holder and this is embarrassing that google keeps discontinuing products without giving it a chance to strive. And this isnt one of those products.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi FJLoza, we appreciate you for sharing your review and we're sorry to hear that your experience with your Nest Cam (battery) didn't meet your expectations when it comes to the design of the device. Rest assured that we'll relay this to the right team for improvements that we can provide in the future. If you need further assistance or have additional questions please reach out to our support specialists and allow us to improve your experience. You can contact us on our Google help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
easy install and good coverage of area
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this was my 3rd camera purchase. so easy to install and use.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friend - Cons mentioned:Battery life
Rated 1 out of 5 stars
Very low quality camera but still $180 for what??
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the camera is lousy - and at night the whole picture ic cloudy. Basically the camera is useless at night. I have to hard wire the camera as I am not the type to climb a 15 ft ladder to keep charging these in the middle of winter. Hard wiring via POE is only possible via the $30 cable from Wassertein - so factor that into your camera install cost. You need to buy the anti-theft mount as thieves can walk away with the camera (factor that cost as well) - my neighbor just lost 3 of these and the video footage was just cloudy and useless. The magnetic cable connects in a reverse way so the cable looks weird when connected to the camera - almost looks backward. Overall it is not possible to use this equipment for a professional install - you are better of going with Unifi G4 Pro Camera - yes they are expensive but worth it. You get 4K, Full POE to the camera itself, Professional mounting and local DVR and excellent very detailed color video at night. I spent 2.5 weeks with this so called nest camera battery which by the way does not work with the nest application (false advertising by Google). Please save yourself the time and hassle and go with Unifi - their products works and are solid. If you are a professional and need say a 10 camera install - it will cost you close to $2700 with this google nest toy - better to pay $4800 and get a guaranteed to work install with no subscription and better eventing. I really doubt this nest camera battery will out on the market for long - I realize Google just released but because of poor design and overall quality they will trash it.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi NestHaze, we appreciate your feedback. We´re sorry to hear that Nest Cam (Battery) features didn't meet your expectations, for your disappointment with the Google Home app.
We understand that you have enjoyed using the Nest app with your Nest cameras. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. The new Nest Cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience with other Google Nest speakers and displays.
Night Vision video quality can be affected by internet speed and other issues, but most Night Vision specific issues are caused by the camera’s infrared light that reflects off a surface near the camera, like a shelf, window, window screen, or wall. Here are some recommended steps that may be helpful with the issue:
- Clean the lens with a soft cloth that’s made for cleaning optics. Dust, thumbprints, and dirt can cause poor image quality.
- Turn your camera so that any nearby surfaces or objects (like a wall) are out of view.
- Use the Google Home app to Zoom and Enhance and crop out surfaces or objects that may be the cause of the glare.
- If a bright white shape along the edge appears while everything else is too dark, there might be a surface that’s too close in your camera’s view (like a wall). Angle your camera so the surface stays out of view.
- Move nearby objects that may reflect the infrared light.
- Check for possible congestion in your network, by removing some of your connected devices and see if the video quality will improve. If you verify the presence of congestion, upgrading your Internet bandwidth may be required.
If you will allow us, we'd like to work on providing you a better experience with your Nest Cam (Battery). Please feel free reach out to our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to set up/use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install & works great!……………….,,………………..,..
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friend Rated 3 out of 5 stars
Disappointed
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to add to my Nest security cameras with a battery flexibility option The product arrived beautifully packaged, and after the normal issue scanning the 3D barcode (must be a very bright room) I was able to connect it to Google Home app The camera functions as described, but… This camera is not compatible with the legacy Nest app. You can not add this camera to the tiles to view them all and must view only in the Google Home app Yes you can see all of your home automation in the Home app, but the Nest thumbnails is obsolete. According to Google, all new products will not be compatible with the Nest app
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Tony90703, thanks for having the time to share your feedback with us about your Nest Cam (Battery), and we’re sorry that the camera is not compatible with the Nest app.
We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app, however, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. While the new Nest cameras and doorbells are exclusive to the Google Home app, users with previous versions of Nest cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app.
Your feedback helps us better understand our customers’ preferences and needs and we’ll make sure to share it with the right team. If you need help with the Nest Cam, and with using it effectively in the Home app, please feel free to find us anytime here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install and use. Enjoy the added security to our home!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Google Camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s easy to install and set up. The price is not bad
This review is from Google - Nest Cam 3 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
I would recommend this to a friend - Pros mentioned:Installation
Rated 1 out of 5 stars
2 separate cameras, same problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my 1st camera July of 2022. Once I received it, the camera was very quick and easy to install and setup. I tried the camera in 2 drastically different areas, but it would only record events that were very close to the camera and only near the bottom or center of the viewable area. I spoke to Google for 2 hours and went through all kinds of technical support options. In the end they offered me a refurbished unit. I declined and as I thought it was defective, so I sent it back to for an exchange. A week later I get the new unit, install everything, and then I have the exact same issues. My wife can walk all the way to her car, get in, and drive away and it will not record the event. The car is ever so slightly off from dead center, and about 15 feet from the camera. It is in good light and uncovered, and it still will not record this event at all. So basically anyone can come up from the sides, or from the main street and steal her car without anything being recorded. Like I said, this is from 2 separate new cameras, and dealing with hours with Google Support, and it still doesn't work as advertised. You're better off getting a deer camera at this point, as at least it will record events.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi HootHootWho, thanks for the feedback and for giving us the details of your experience with using the Nest Cam (battery). We can imagine how much time and effort you’ve spent on this, and we regret the inconvenience it has caused you. We’d be happy to share this information along with the right team to work on improving our products and services including how we handle customer concerns with accuracy and efficiency.
Meanwhile, since two cameras in two different areas aren’t recording events or activities, we’d like to have a closer look into this issue to see how we can help improve your experience. If you’re willing to work with us again, please share with us your recent case number here so we can continue our investigation: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Rated 2 out of 5 stars
Not a good wireless security camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Google is shooting themselves in their own foot with this new series of Nest Cam. #1 Nest app is way better and easier to use compare to Google home app (as of today) #2 The battery is really bad if you will like the camera to capture a little more footages, or you will need to recharge it once a week #3. The video quality compare to previous Nest cam products is worst With all these key features going backward, I may soon switch to Ring if Google can't get their act together.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there HolyD, thanks for sharing your feedback with us. We´re sorry to hear that the Google Home app, battery and video quality for Nest Cam (Battery) didn't quite meet your expectations.
The new Nest Cameras and doorbells are exclusive to the Google Home app because we wanted to create an integrated experience with other Google Nest speakers and displays. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. If you already have some Nest cameras installed in your home, you may transfer them to the Google Home app. Here´s a guide that you can follow: https://support.google.com/googlenest/answer/9893532
Nest Cam battery life will depend on factors such as activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
- Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
- Typical - About 3 months battery life (about 9 - 12 recorded events per day)
- Quiet - About 7 months battery life (about 2 - 4 recorded events per day)
Also, your Nest Cam (Battery) has full HD resolution with HDR video quality that’s optimized for a clear view in bright sun or dark. Keep in mind that it also helps save battery power. We believe that video resolution is only one factor that impacts video quality, and it shouldn’t be the only deciding factor when choosing a camera. However, if the images on your video seem too pixelated or blurry, then we recommend checking on your network for possible congestion as your bandwidth may not be enough to seamlessly connect all your devices, including Nest Cam (Battery). To isolate this issue, we recommend removing all your connected devices and then checking if the video quality for your Nest Cam (Battery) will improve.
You´re always welcome to contact our support team for your support needs here: https://support.google.com/googlenest/gethelp














