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Customer reviews

Rating 4.1 out of 5 stars with 2760 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers highly value the Nest Cam 3 Pack for its great camera quality and ease of use. Many find the overall performance and installation process to be positive aspects of the product. However, some customers have expressed concerns about the battery life. Additionally, a few customers have noted issues regarding app compatibility, motion detection range, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,760 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good for general security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are easy to install and work on battery life. The night vision is decent and these are suitable for home security.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not A Long Battery Life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We currently have a wired camera system and has served us well for 6 years. Unfortunately, it's beginning to show it's age with a few malfunctions. Replacing the cameras with new ones is not an option; too old and out-of-date. So, in our search, I chose to purchase the Nest Cam Battery. The picture is great! However, the battery only lasts less than 3 weeks. It's placed at the front of our house, so it does capture quite a bit of activity. I'm sure it would be even more if we didn't live in a cul-de-sac and probably lower battery life. On the lighter side of this, you can purchase the optional power supply BUT you have to have an outlet nearby.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi 2DemandingKitties, thank you for sharing your experience. We are sorry for the poor battery life with your Nest Cam (Battery).

      Battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
      - Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
      - Typical - About 3 months battery life (about 9 - 12 recorded events per day)
      - Quiet - About 7 months battery life (about 2 - 4 recorded events per day)

      If you´re willing to try, we recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your Nest Cam (Battery) and understand what may be causing it. You may contact our support team for further assistance here: https://support.google.com/googlenest/gethelp madebygoogle

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Wireless charging+. But IL can’t use all features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IL residents waste battery life without familiar face recognition. Convenient that can be charged manually rather that running power. However battery life only 3 weeks if trafficked area without friendly face detection which I assume would save battery life. Picture quality is good though rarely quite high res enough to get license plates of passing Cars

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    You Can Never Go Wrong With Google

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest Cam is an absolute game-changer for home security! Its sleek design seamlessly blends into my living space while delivering impeccable video quality. The ease of setup and integration into the Google ecosystem is impressive. I love the mobile app, which allows me to check in on my home from anywhere. The two-way audio feature adds an extra layer of convenience and security. Whether it's monitoring my pets or keeping an eye on my front door, the Nest Cam provides peace of mind. The price is reasonable for the value it offers, making it a top-tier choice for anyone prioritizing home security.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 3 out of 5 stars

    Google Nest Cam Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works good, but pricey. It can zoom in and out. But it doesn’t have a pan feature exactly. Nor does it have a rotating feature. It’s just static one position unit, but it does have night vision. Good and reliable with Wi-Fi. I’ve never used the battery feature on it so I don’t know how long the batteries last. It’s always plugged in to a power source.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      We appreciate your feedback on the Nest Cam (Battery), DwightG. Your insights are valuable to us and we’d like to hear more about your experience with the device. When you get a second, share your thoughts with this survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG madebygoogle

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Feel safe and secure 24hrs a day

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and function. The quality and ease of setting up the cameras was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Video quality is excellent. Battery lasts for at least two weeks before you need to recharge.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Perfect for outdoor security without power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were super easy to install / setup (especially if you already use google home) They last about 3 weeks between charges.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Night vision

    Rated 5 out of 5 stars

    Quality over quantity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best looking cameras for the price, these two cameras have great sensors and night vision. Very easy to mount and the app is very easy to navigate

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing product at un-resistable price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Outdoor Camera offers reliable surveillance with crisp video quality. Its weather-resistant design ensures durability, while seamless integration with Google ecosystem enhances user experience. The intuitive app allows easy remote monitoring, and features like motion detection and two-way audio add to its functionality. However, a slightly higher price point might deter budget-conscious consumers. Overall, a solid choice for those invested in the Google ecosystem seeking a dependable outdoor security solution.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added these to my nest outdoor cameras i already had. I dont like the google home app. I wish they would let you use the nest app. However the picture quality is fantastic. Day or night. The sound is ok. Motion detection is set for people only and i do get a lot of false alerts. I am still adjusting but it picks up shadows of cars or trees moving in the wind sometimes as a person. Still, it is great for the money. I have one plugged in and one on battery. Id expect the battery to last probably 60 days before needing to be charged. I plan on running a wire to it, just havent had time yet to drill into the wall. Overall i do recommend this for most applications.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added these to my nest outdoor cameras i already had. I dont like the google home app. I wish they would let you use the nest app. However the picture quality is fantastic. Day or night. The sound is ok. Motion detection is set for people only and i do get a lot of false alerts. I am still adjusting but it picks up shadows of cars or trees moving in the wind sometimes as a person. Still, it is great for the money. I have one plugged in and one on battery. Id expect the battery to last probably 60 days before needing to be charged. I plan on running a wire to it, just havent had time yet to drill into the wall. Overall i do recommend this for most applications.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really good quality pair of cameras that are let down by two things. Continuous recording is only available if they are plugged into power, which defeats the point of a 'wireless' camera. The battery life is not great, either. Otherwise, the picture quality is excellent and easy to use and install.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi hondaboy2001, we value your feedback on Nest Cam (battery), and we're sorry to hear that wired option for continuous recording, and the battery life are below your expectations.

      To optimize battery life, Nest cameras offer event video history and will detect and capture important activity so you can focus on the details that need your attention. Also, you can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. That way, you don’t have to charge the battery more often than you should. Connecting your camera to a power outlet with the included or optional power adapter for continuous power will keep the battery charged. Please note that the power adapter included is not weatherproof and not intended for outdoor use, and you can use a compatible weatherproof cable (sold separately).

      We’re always on the lookout for opportunities to improve our products and services, and your feedback counts. And if there’s anything you’d like to share, or if you need help, you can always visit us at: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nest Battery Cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already own 2 Nest IQ Outdoor Cameras which I totally love. Should have done a little more research. The battery cams only work with the Google Home App and not the Nest App which my IQ cameras are on along with my Nest Thermostat. The battery cameras only record when there is some type of activity unlike the Outdoor IQ cameras which record continuously. Yes you can hardwire the battery cameras to get continuous recording which I did but that kind of defeats the battery option. I realize that the battery cameras don't record 24/7 to conserve battery life. The Nest Aware subscription is also different on the battery cameras compared to the Nest IQ Outdoor cameras. If I had it to do all over again I would have got 2 more IQ cameras since I had to hardwire the battery cameras anyway.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Redram, thanks for being an advocate of Google Nest products. We apologize for any disappointment you may be having with the move to the Google Home app, the hardwire requirement to get continuous video recording and with the changes to the Nest Aware subscription.

      Our goal was to make the Google Home app as the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Indoor, Wired):
      - Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
      - Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, ""Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
      - One account to sign into both the Nest and Google Home apps.
      - Your homes and home members will be aligned across the Nest and Google Home apps.

      Continuous video recording drains a lot of power from Nest Cam (Battery), and hardwiring enables you to use this feature without draining the batteries. We´ve made
      some change to the new Nest Aware subscription plans since you get more value for your money by paying for one subscription only, for all the Google devices in your home structure. You can get more details about the new Nest Aware plan by visiting the Google Store, then look for Nest Services here: https://support.google.com/googlenest/answer/9546397

      For all your support need with Nest Cam (Battery), you´re more than welcome to contact our support team here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Google Nest Cam Battery seems like Beta

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Nest Cam Battery seems like Beta as there seems to be issues of many kinds.Ibought the 2 pack and can only get 1 going.There seems to be many issues similar to this.I wan't worried about past Nest Cams because i didn't have any.the first Camera went smooth and I like the ease of mounting.No wires gives you many options on location.Make sure to mount higher than you can reach but not so high that you can not get to it to recharge Now the second cam not so much.It is still not setup.I did resets and even made a 2ND Home network out of desperation=NOPE.Going in I read all of the issues but i bet on Google doing updates to fix and improve the experience.I think the other camera options might be a better choice right now.I am hoping Google does do the updates to polish this up a bit.Recommended only if you want to get something to keep it all in the Home Network AND believe Google will step up.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Axememan, thanks for sharing your experience with us. We're sorry to hear that one of your Nest Cam (Battery) isn't working.

      If you will allow us, we'd like to help you check further on your 2nd Nest Cam (Battery) and figure out what may be causing the issue. Our support team can help troubleshoot the issue, and even walk you through the setup process. Feel free to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not believe the price. ADT sells these for $399 each. They are easy to hook up and have been working perfectly. I am considering getting a more detailed subscription. They are worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent cameras for the price. There is a limitation to the mounting where it works best when mounted to a wall vs. a ceiling. The setup process is very simple and the wifi works well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Google Nest Cam for my back yard. The picture is great ... but, the camera had to be charged sooner than I expected. I bought a long extension cord so it would be easier to charge without taking camera down to charge.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Chris5432. Thank you for choosing Nest Cam with floodlight for your home. We're glad to hear that you're having a great experience with the device. We recommend changing the settings to save the battery such as lowering the battery usage. When you lower the battery usage, your camera will adjust video recording settings to do the following:

      - Optimize its video quality.
      - Shorten the length of time for which events are recorded.
      - Take longer to begin recording between events.

      If you need assistance with lowering the battery usage or if you've tried this step before, then we advise that you reach out to our support specialists so we can help improve your overall experience with the device. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use, Installation

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really good but the use of the google home app is not the best I wish they were still accessible from the nest app but still very good quality and easy of use and set up is very easy

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really good camera that's let down by two things. Continuous recording is only available if it is plugged into power, which defeats the point of a 'wireless' camera. The battery life is not great, either. Otherwise, the picture quality is excellent and easy to use and install.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi hondaboy2001, we value your feedback on Nest Cam (battery), and we're sorry to hear that wired option for continuous recording, and the battery life are below your expectations.

      To optimize battery life, Nest cameras offer event video history and will detect and capture important activity so you can focus on the details that need your attention. Also, you can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. That way, you don’t have to charge the battery more often than you should. Connecting your camera to a power outlet with the included or optional power adapter for continuous power will keep the battery charged. Please note that the power adapter included is not weatherproof and not intended for outdoor use, and you can use a compatible weatherproof cable (sold separately).

      We’re always on the lookout for opportunities to improve our products and services, and your feedback counts. And if there’s anything you’d like to share, or if you need help, you can always visit us at: https://support.google.com/googlenest/gethelp Nest