Customer Ratings & Reviews
- Model:
- GA01894-US
- SKU:
- 6473265
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the Nest Cam 2 Pack for its great camera quality and ease of use. Many users also appreciate the overall performance, easy installation, and clear night vision. However, some customers have expressed concerns about the battery life. Others have noted issues with app compatibility, motion detection range, and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera qualityCons mentioned:Battery life
Good Camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A really good camera that's let down by two things. Continuous recording is only available if it is plugged into power, which defeats the point of a 'wireless' camera. The battery life is not great, either. Otherwise, the picture quality is excellent and easy to use and install.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi hondaboy2001, we value your feedback on Nest Cam (battery), and we're sorry to hear that wired option for continuous recording, and the battery life are below your expectations.
To optimize battery life, Nest cameras offer event video history and will detect and capture important activity so you can focus on the details that need your attention. Also, you can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. That way, you don’t have to charge the battery more often than you should. Connecting your camera to a power outlet with the included or optional power adapter for continuous power will keep the battery charged. Please note that the power adapter included is not weatherproof and not intended for outdoor use, and you can use a compatible weatherproof cable (sold separately).
We’re always on the lookout for opportunities to improve our products and services, and your feedback counts. And if there’s anything you’d like to share, or if you need help, you can always visit us at: https://support.google.com/googlenest/gethelp
- Pros mentioned:Night vision
A good camera that can meet your security needs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I now have a few of these cameras and overall they are very good for my use case. I have them connected directly to an outlet so I don't worry about charging batteries. The resolution is HD and the night vision is acceptable. I don't currently subscribe to their cloud service so you get three hours of history. That isn't a lot but it works for me as I can download any clip as needed. There are other options out there and I've used a few but these seem to work just fine for me and the safety of my household.
I would recommend this to a friend - Cons mentioned:App compatibility, Motion detection
Wireless camera must be wired and no nest aware!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total fail. I have had the wired nest camera for 5 years and I loved the nest aware app. Regardless of any motion event, it was the only cameras that would continuously record. I was excited to replace those two wired cameras with these two battery powered wireless cameras but these aren’t even close to the same product I had before. For starters, you can’t use the nest aware app with these cameras. When you install them, Nest makes you use the google home app and the app is not user friendly like the nest aware app. Secondly, they don’t allow you to continuously record. As a matter of fact they don’t even record unless you login and click “live video”. But once you close the app the camera goes back to idle mode. To get live video, you have to open the app back up and click live video. And they only record motion events. Third, to record 3 hours of events, you need to plug in a wire to your wireless camera now making it a wired camera. The whole point was having wireless cameras and now you have to plug in a wire to your wireless camera. Fourth, the set of two cameras only comes with one wire. Are you serious?!? You have to plug in a wire to your wireless camera to get all the features but you only include one wire to the set of two cameras?!? I would say the person who was in charge of this project was sipping a bit too much on the whisky.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for taking the time to let us know your experience with the Nest Cam (Battery), and for being a long time user of Nest. It’s unfortunate to learn that you came across these issues.
Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
Your camera will go idle if it’s not detecting activity, not streaming video, or if it’s not recording video. It has a local storage fallback that allows it to record videos for up to one hour during an internet outage and also for battery-powered cameras and doorbells, during a power outage.
Nest Cam battery can be extended from Battery mode to Plugged-in mode using the Pogo pin cable, to keep it charged. If you prefer 24/7 video history over event video history, the camera must be connected to a power source to stream video whenever it’s on and saves it all in the cloud.
We value your feedback as we always aim to improve our products and services. Feel free to let us know if there’s anything we can help you with by visiting us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
Great Add On!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great add on set to our existing NEST system! Just wish the solar panels were included instead of a separate purchase.
I would recommend this to a friend - Pros mentioned:Night visionCons mentioned:Battery life
Great quality in daytime and nighttime!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the night vision and resolution, overall quality is what you would expect from Google, beautiful presentation, ease of installation, and actual understandable installation process. We do use one as a “baby monitor” but we had to hard wire it as the battery would run out over night. I guess that would be the only drawback we’ve encountered. The other camera was installed in the garage and the battery has a great run time, (this is after 3 weeks of use) and we’ve yet to have to charge it after it’s initial charge upon installation.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, TonyG. Thank you for sharing your review on your Nest Cam (indoor, wired). We're glad to hear that your experience with the device has been great. We can see that you're having some difficulties with battery life. We recommend reaching out to our support specialists so we can help find a better resolution for you and improve your overall experience with the device. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Wish I knew it needed to be plugged in
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love nest cameras, but this cordless will require being plugged in for full recorded history, wasn’t aware of that, now will need a cord. Also, the old nest app is going away, so need to use both apps, google home and nest. Need to figure out how to combine into one, so far haven’t figured it out yet, have older cameras. Otherwise it works fine.
I would recommend this to a friend - Cons mentioned:Battery life
Cannot create clips
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The camera itself is nice and built well, not as well built as the older IQ cameras. When plugged in there is an exposed wire where the IQ hid the wire. The real issue lies in the program the video can be viewed from. This camera only operates on the Home App, not the Nest App. Meaning you cannot view on a computer, you cannot create clips, you can't view all of your nest products on one app. Meaning you get notifications now from two apps and need to flip from one to another. I own two of these cameras as well as several of the older generation cameras. There have been two instances that I needed a recording but because you can only download events and not create a clip I was able to only download before and after what happened not during. Very disappointing that Google would go away from this Even with the Nest Aware subscription, you are not able to create a clip. This is something I did not find out until after I purchased the cameras and installed them (wired). Even though it was advertised at the store that you could crate clips with the subscription.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi EGAP, thanks for sharing your experience with us. We're sorry to hear about your difficult experience using the Google Home app for your Nest Cam (Battery).
Moving to the Google Home app offers a lot of benefits for you and all previous Nest app users. We wanted to make the Google Home app the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app.
You may transfer your old Nest cameras to the Google Home app. Just follow the steps in this help article: https://support.google.com/googlenest/answer/9893532
The newer Nest cameras and doorbells like the Google Nest Cam (wired), Google Nest Cam (battery), or Google Nest Doorbell (battery), lets you easily save events as video clips on your phone with the Google Home app. Follow the steps below to create and download a video clip:
- Open the Home app.
- Select your camera.
- Tap History near the bottom of the screen.
- Scroll to an event in your camera’s video history timeline. You can also tap Full history for a list of events.
- Choose the event you want, then tap Event details.
- Near the top of the screen, tap Download to save the video clip to your phone. From there, you can share the video clip via email or social media app.
We have a dedicated team of support specialists that's ready to assist you anytime with your support needs. Please feel free to contact us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Great cameras for wireless system
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing cameras video is very clear you can also speak through the cameras if your looking for a wireless system this is the system to buy
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Easy install/ takedown, great video
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great video quality, easy to set up. Took months to decide between this and ring, but it works so easy with phone and other Google displays. One app on my phone for doorbell, security camera, hue lights, thermostat and smart displays. I had Ring camera, install on that one took a while and when i had to recharge, i had to remember his to unscrew it then take out the battery. This one you simply pop it off the magnet, or unscrew the security screw and take the camera down. Install is much easier than ring camera too
I would recommend this to a friend Camera purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I rather have real receipt, than just i a paper of what i bought. It did come with a guarantee. The associate said it would in an email or i coould look it up. I dont know i just more or a physical person.
No, I would not recommend this to a friend- Pros mentioned:Camera qualityCons mentioned:Battery life, Compatibility
bad battery life
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good quality on images. battery is worthless. only lasts a few days and they only provide one charger with the 2 pack. also, can't use with online nest account. need to use a stupid home app which is not available desktop
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Tiller, thanks for sharing your review and we're sorry to hear that your experience with the Nest Cam (battery) has been less than ideal when it comes to battery life and using the Nest app. Our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant.
If you need further assistance with your Nest Cam's battery issues or using your Google Home app, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera qualityCons mentioned:Battery life
Very good images.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The batteries need to be changed more often than I like. Other than that, the images are very good. I am satisfied with the cameras.
I would recommend this to a friendBrand response from Nest Support
Posted .We appreciate your feedback, it helps us make our devices even better.
We found this article that might be a battery-saving hero for you: https://support.google.com/googlenest/answer/10481582
Of course, if you're still having trouble after checking it out, don't hesitate to reach out! Our friendly support team is here to lend a hand and get your Nest Camera back to keeping an eye on things.
- Pros mentioned:Ease of useCons mentioned:Connectivity
Good camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are ok, a little disappointed in streaming quality but it gets the job done. Have lots of issues with connectivity, however ease of use and set up is really easy. Battery life on these last forever, almost 3 weeks. No weather or rain guard so when it rains view is obstructed
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Battery life
Excited...but battery life stinks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are easy to install, setup on phone simple, my only complaint/concern is the battery life is significantly less than advertised. Having to climb the ladder every 10 days is not very pleasant.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, BigR1965. We appreciate your feedback. We’re glad that the setup and installation of your Nest Cam (battery) went easy for you. We understand that having to charge your cameras more often than you should, can be an inconvenience. You can extend the battery life of your cameras by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Check this link for more details: https://support.google.com/googlenest/answer/10901611
Meanwhile, you might want to consider connecting your cameras to a power outlet with the included power adapter for continuous power and to keep the battery charged. Please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use, and you can use a compatible weatherproof cable (sold separately).
If help is required, you’ll find our dedicated team ready for your support needs here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Works great, minor flaws.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera works great. My only initial issue was getting it to connect/setup on the Google home app. It needed to be near another nest product to get connected. Thankfully, I already use the best thermostat, so I held it next to that and it finally connected. From there it was a breeze. The picture quality is great. Something to keep in mind, is that it doesn't have theft protection. So i highly recommend purchasing some theft protection to prevent anyone from walking up and and just taking your camera (its only magnetically held on). You will get notifications when people are spotted. My only complaint there is that there should be a "snooze" button for that alert. When my lawn guys come, it constantly will send me notifications while they're working. All in all, it does what it needs to do and I enjoy them.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Navynuke93, It's awesome to hear that Nest Cam (Battery) works great for you, and we do appreciate that you were able to fix the initial set up issue you had. We will take into consideration your suggested snooze button feature since we're always searching for ways that can help us improve our products and services. However, your Nest Cam (Battery) does have the capability that enables you to change the camera alerts using the Google Home app. Here's how: https://support.google.com/googlenest/answer/9210305
We'd love to learn more about the details of your experience with Nest Cam (Battery). for any other questions or support needs you have with your device, you're always welcome to contact us using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Installation
Just ok so far.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation and setup was easy. Video quality is just ok. Haven’t ran wires yet to try the 24hr recording.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Good cams, worth the effort
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good video and audio. Very easy to install although I had to try multiple times to get all the way through the process. Battery life so far is great. Wish they were constant on like the other nest cams but other than that very good cams.
I would recommend this to a friend - Pros mentioned:Night vision
Solid Upgrade
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do feel like this is an upgrade over the previous Nest IQ cameras largely due to the on-device biometrics. It’s very impressive how quickly it can pick up a known face (almost instantly). In general, notifications come in again almost instantly vs. about 30 second to 1 minute with the old IQ cameras. The vehicle notifications are also very handy. Allows me to keep the motion alerts category of notifications off which provides a much quieter experience in terms of notifications. The video quality looks on par with the older IQ cameras. I’m using the cameras in wired power mode. The night visions seems slightly better than on the IQ cameras, but it’s very close. It is nice to see Nest release a battery camera which increases its versatility. I know everyone was hoping for a true 4K camera, but it’s just not feasible to have say 5 or 6 cameras all streaming 4K video to the cloud at the same time. We’ll get there eventually, but just not yet. Overall, a solid upgrade!
I would recommend this to a friend Wire free security cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not going to lie, these have come in handy. We've been able to catch people in our community letting their dogs poop in our yard and notify them they were caught. Plus we feel a lot safer knowing we can see what's going on in and around our home.
I would recommend this to a friend- Pros mentioned:Camera qualityCons mentioned:Battery life
Wish they would bring the old cameras back!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do I love it? NO! Do I like it? Absolutely! I hate the fact that you have to use the Google Home app to view them. In addition, the battery does not really last that long as stated. However, the quality is awesome and the camera works as advertised.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Ramon, we appreciate you taking the time to write this review. We're glad that your Nest Cam (battery) works as advertised, and are sorry to hear your poor experience with using the Google Home app, and the camera’s battery life.
We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We’re working on a seamless solution to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. Also, using Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools. This means you get a simpler interface and a simpler way to connect all your devices into a single environment.
Battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. This link might be helpful: https://support.google.com/googlenest/answer/10901611
If you still have to charge the battery more often than you’d like, you might want to consider connecting your camera to a power outlet with the included or optional power adapter. Connecting to continuous power will keep the battery charged. Please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use and you can use a compatible weatherproof cable (sold separately).
We can also check for other reasons why the battery life is less than expected. If you're willing to work with us, please get in touch with us through our available support channels found here: https://support.google.com/googlenest/gethelp