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$329.99

Customer reviews

Rating 4.1 out of 5 stars with 2716 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers enjoy the Nest Cam 2 Pack for its great camera quality and ease of use. Many users also appreciate the overall performance, easy installation, and clear night vision. However, some customers have expressed concerns about the battery life. Others have noted issues with app compatibility, motion detection range, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,716 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good hardware. Lackluster Google Home services.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Easy to configure to your Google Home account. I'm not overly impressed with the with the way Google home does it's video recording. It's not constant recording and the cameras can miss things.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great cameras phone app friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered the 3 pack and bought a single as well. Good reliable and very functional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great wireless camera

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to setup. Perfect for places where you can't run wires. But they only record when they sense motion or you turn on live mode. Battery life is decent, worse in cold of course.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello cazcat, thanks for sharing your review here. We're glad to hear that you had a great experience with setting up your Nest Cam (battery). Your feedback on recording video history is appreciated and rest assured we'll relay this to the right team for future improvements. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events and using Activity Zones to monitor specific areas. If you need assistance with steps on how to save on battery life, you can reach us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good camera, but one flaw

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a very good camera. It's picture quality is better than many in the price range and is fairly easy to set up. The only issue I have with it, is it does not work with the Nest app. It only works with the Google Home app. I believe Google is doing away with the Net app in the future, but as of now I'd prefer to have all my Nest products in the Nest app and link it to Google home app as I did with my doorbell and thermostat. Other than this inconvenience it is a good camera overall.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, SomeguyinTX! We're glad to hear that Nest Cam (Battery) has worked well for you. We're sorry for any inconvenience you may be having with the move to Google Home app for the new generation of Nest cameras.

      We understand that you have long enjoyed viewing your Google Nest devices from the Nest app. We wanted to make the Google Home app as the one place you can control all your favorite Google Nest and other smart home devices with the Google Assistant. We also wanted to create an integrated experience where you can control your Nest thermostats with other Google Nest speakers and displays.

      For any other support needs you have with your Nest cameras, please feel free to contact our support team via the Google Nest help page: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google Nest-Cam to Keep an Eye on my Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Nest-Cam cameras are great for keeping an eye out on your home and surroundings. Because they’re rechargeable, there’s no need for wiring and they can be mounted anywhere. They connect to my Google Home app thru our wi-fi, so I can see everything from my cellphone and it lets me know when a person (or pet) is seen by the camera. Plus I use facial recognition in Google Home to let me know who it is. Great addition to my home!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    UTTER GARBAGE DON’T WASTE YOUR MONEY!!!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    UTTER GARBAGE! I have the entire house attached with google mini’s, the kitchen display, chrome, nest thermostats, and a nest doorbell. Needed to add a security camera into the mix, so I go to Best Buy and get this gem of a paperweight. Best Buy is awesome, they have NO fault in this, other than trusting Google like we do, to deliver a quality product. Their products are already overpriced IMO, but I like the Nest Aware and it’s a good looking product. Nest Aware holds your video for 60 days and there are a lot of neat AI things. I know by itself it only records THREE HOURS! Which is stupid because if someone breaks into your car at night…. 3 hours has gone and your overpriced camera is worthless. What the heck is the point of even having a camera then? So you got an event, but don’t know anything and google shares go up? I can’t stay up 24 hours a day waiting to see if something happens within that window!!!!! Am I just suppose tell the cops… LOOK THERE’S AN EVENT!!!! SEEE!!!! No big deal… have the Nest Aware, all’s good. Nest Aware holds 60 days worth of material. I know that it won’t record 24/7 because I’m not plugging it in, that’s kinda THE ENTIRE POINT behind the name “Nest Cam BATTERY!” (And that cable is sold separately and it’s cheap) They just want you to purchase the service. I get it…. Synced to Google Home, everything looks good. Climb the ladder, drill through the house, position it just right… Stand back in marvel at my work, and the quality of the video. The camera automatically syncs with Nest Aware. Get an event today, cool! I check no worries. I look back once I get home, and BOOM this event has expired. So I contact Google via chat and I’m told, not only can you not record more than 3 hours if it’s not plugged in (outdoor plug sold separately) it won’t connect to the Nest Aware account!!!!!! Why the heck did they create this piece of garbage???? 3 hours? For as much as it cost, I could hire someone to sit outside and sketch what’s happening. Thanks for disappointing us yet again google. I should have learned better honestly, MY FAULT. The Hello is SO slow that they deliver packages, get back in the truck and is probably back to their warehouse before it even notifies you. Again… Why???? And oh yeah… I conveniently trusted Google to make a good product, and placed it NO where close to where I can even wire the paper weight.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Scott, we appreciate you for letting us know of your experience with the Nest Cam (Battery) and we’re sorry that it’s a disappointment for you.

      Nest Cam battery is the first battery camera created at Google Nest which features full on device machine learning which can detect pets, vehicles, people, faces and packages all without any cloud processing, and unlike the previous versions of Nest cameras, all the new cameras come with free 3 hour event-based video history. Previously, event-based recording required cameras to stream video to the cloud continuously while active for event detection algorithms to process the video. With onboard machine learning detection and sensors, event-based recording will begin when the sensor detects activity, and you can receive camera alerts as long as you're signed into the app.

      While the Nest Cam (battery) must be connected to a power source to have 24/7 video history, If your camera is battery powered, it should still have event video history which will be deleted on a rolling basis after a certain number of days depending on which Nest Aware subscription that you have. But if you’ve set your camera to record and save specific kinds of events in its video history, your camera will detect and process any important activity that it detects, and will only save footage of events that you’ve enabled to the cloud.

      Also, you can choose to receive notifications for everything your camera detects, or choose notifications for only certain types of activity. If you’ve turned on critical alerts, you should receive some push notifications even when your phone is set to Do Not Disturb. You can create Activity Zones to cover areas in your camera’s view that you care about, and choose the type of motion you want to be notified of for each zone. You might have to move your camera, change your camera’s angle, or change something in the scene so that you don’t miss important activity. Here’s more information about notification settings you can change for your camera: https://support.google.com/googlenest/answer/9210305

      We care about your experience and are always here to help. If you need further assistance about the Nest Cam (Battery) and its features, don’t hesitate to visit us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Google Ruined Neat- horrible batter life

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to be a huge fan until Google purchased nest and ruined one of the best solutions for homeapplications. These camera do a nice job but the battery life is terrible. The other issue with Googles approach of poor cloud services cause serious lag from the time an incedent / activity occurs to the time you get a live update. The notification are can lag by a minute at times.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, Getrusty. Sorry you’re having trouble with battery life and notification with the Nest Cam (Battery). Battery consumption will depend on factors including activity, temperature, and selected camera settings. On average here’s how long the battery will last on a single charge:

      Busy - About 1 month battery life (about 25 - 30 recorded events per day)
      Typical - About 2.5 months battery life (about 13 - 16 recorded events per day)
      Quiet - About 6 months battery life (about 2 - 5 recorded events per day)

      Here are a few tips to conserve battery:
      1. Optimize its video quality.
      2. Shorten the length of time for which events are recorded.
      3. Take longer to begin recording between events.

      We’re just a click away if you need support: https://support.google.com/googlenest/gethelp madebygoogle

  • Cons mentioned:
    Motion detection

    Rated 3 out of 5 stars

    Not worth the price in its current state.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have 4 of the original google nest cams, so I went to try this one to see if the complaints were valid or just people angry with the new system. Well, some of the complaints are just people angry, a good number of them are actually valid. 1. The camera, when plugged in does have 24/7 history. Problem is the scrubbing function does not work so if someone sneaks into view and an event is not triggered, you will scrub right past it and never know. 2. You can't save clips outside of detected events. This is a huge no no and why google thought it was a good idea to release this without that function beats me. 3. While it does force you to use the google home app and I am used to the google home app, their layout of it and lack of instructions make it difficult for people that may not have the knowledge of googe home. I myself have not figured out how to save even clips either. 4. the lack of an actual length wire and having to buy one from the google store because it is not available instore is another huge no no. If i bought my cam, i would like to set it up the day i bought it, not wait a week for the 30 foot wire. Without the wire, the camera is a downgrade compared to the original cameras. Google says they are fixing the software issues but in its current state, I could not recommend this to fellow customers. It feels more like an incomplete product then a security home system.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi evaunit01berserk, we highly appreciate you sharing the details of your issues with using the Nest Cam (Battery). It’s unfortunate to learn that your experience with the new Nest Cam is less than ideal.

      We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app and web app, however, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We also understand that it could be challenging to use the Google Home app if you haven’t used it before. Here are some steps that may help you about the video history.

      To access your camera’s video history:
      - Open the Home app Google Home app.
      - On the home screen, select your camera.
      - Near the bottom of the screen, tap History.
      To use the Video history controls:
      - Slide your finger left or right on the timeline to scrub through your camera’s video history.
      - Tap Pause or Replay on the video window.
      Learn more about the video history in the Home app here: https://support.google.com/googlenest/answer/10904254

      The maximum clip length setting for your camera or doorbell will affect how long video clips can be. You can only download video clips from detected events in the video history. Follow the steps below to create and download a video clip:

      - Open the Home app.
      - Select your camera.
      - Tap History near the bottom of the screen.
      - Scroll to an event in your camera’s video history timeline. You can also tap Full history for a list of events.
      - Choose the event you want, then tap Event details.
      - Near the top of the screen, tap Download download nest app icon to save the video clip to your phone. From there, you can share the video clip via email or social media app.

      We care about your experience and your feedback is important to us. If you need any help with your Nest Cam (Battery) and using it effectively in the Google Home app, please feel free to find us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good but could be better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera as part of my google home setup. The camera has clear picture quality during the day usually but less clear in the evening. Additionally it only records in 30s increments unless it is plugged in. Furthermore, it does require a paid subscription to google at $6 a month or $60 a year if you want it to record anything beyond the last 3 hour time window. All in all a decent camera but there is likely other comparable products on the market that dont charge a monthly fee, this would likely involve having a dvr somewhere in your home instead.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great premium alternative if you dislike Ring

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera quality and easy to connect to Nest/Google Home app. Charge doesn't last as long as I was expecting (~3 months idle) but nonetheless is completely cordless and provides great video output.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi DC2SF, thanks for posting a review. We’re sorry to hear that you’re having battery issues with your Nest Cam (battery).

      For the battery life, it will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
      - Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
      - Typical - About 3 months battery life (about 9 - 12 recorded events per day)
      - Quiet - About 7 months battery life (about 2 - 4 recorded events per day)

      If you’re willing to try, we recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn’t related to the frequency of events, then we may need to have a closer look at your Nest Cam (Battery) and understand what may be causing it. We’re hoping that you’ll give us another chance to improve your experience. You may contact our support team for further assistance here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nothing beats a nest camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Nest cameras to protect my home and family for almost a decade now. They even helped nab the man who stole my wifes car, and helped send him to prison for a very long time. Rain, snow, or shine, these products withstand everything mother nature can throw at them, and the picture quality stays strong.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Reliable Indoor/Outdoor Cameras / Easy Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Indoor/Outdoor cameras. Easy to install with flexible mounting options and plenty of accessories for various mounting ideas. I always run these cameras plugged-in. I never run them on battery mode. However, I'm sure they operate nicely as rechargeable units. Adding a Nest Aware subscription gives you recording and playback options with a basic subscription at $8 per month.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    NEST CAMERA NOW GOOGLE

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have enough words to explain my disappointment. I had Nest cameras for many years until Google took over. After that, my cameras became a complete disaster. Before Google, my cameras worked fine and fast and I was able to record and speak through it without any connection problems. It was very easy to navigate through my cameras using the Nest app. Now my cameras do not work properly meaning that responding to the door bell can take up to 30 seconds to a minutes. My cameras are constantly losing connection ain’t no matter how fast and strong your Internet and Wi-Fi is. I will not recommend to purchase these cameras or anything related with Google. I will wait for my cameras to die because I already spent a lot of money in it, but I will never ever buy cameras connected with Google anymore. My experience with Google is the worst and you will regret it too if you buy the cameras. My sister uses a different system and different cameras he has no problems with connection, listening, recording, speaking through it. You are not gonna have any clear communication or connection with Nest Google anymore. Do not buy this cameras you will be sorry like me.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, Consuelo. We’re sorry to learn that you’ve run into issues with the Nest Cam (Battery). We understand your experience wasn’t the best. We’d like to look into your concerns and get your device back up and running smoothly — when you’re ready, reach out to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Cons mentioned:
    App compatibility

    Rated 4 out of 5 stars

    A good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera works fine. I only wish that the Google cameras would all work with Nest, so all my cameras were on the same app.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for sharing your thoughts with us, aees. We get that moving from the Nest app to the Google Home app might take a little getting used to, but we want to make it as easy as possible. The Google Home app lets you connect and control all sorts of devices, like speakers, cameras, thermostats, and lights, all in one place.

      Check out this article for more information on setting up and discover more features: https://support.google.com/googlenest/answer/9893532?hl=en

      If you need an extra hand, don't hesitate to reach out to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 4 out of 5 stars

    Best google cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent option, it's worth it, If you have more than one power supply

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Good security camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought more of these while on sale, works great especially if using other google home products. I like that you can keep this plugged in for continuous 24/7 recording (as long as you pay for the plan, which also covers other cameras/nest doorbells). When not plugged in, tends to miss the first few seconds of an event in the history log. Picture quality is fairly good, even at night. Detection zones make it easier to not get notifications for cars passing by on the street.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night vision

    Rated 5 out of 5 stars

    Wonderful camera!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of installing and setting up these cameras. As long as you install the app on your phone you will always get notifications when something crosses into its path. The night vision is great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    A little disappointing…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like Google Nest missed the mark on this product. I get the sense that Nest attempted to make the product easier to use and more versatile for placement by making it (chargeable) battery operated, which I understand. I owned, installed, and used the previous generation of wired outdoor Nest cam. The install was moderate to difficult for a weekend handyman like me, but in the end, it all worked out and looked amazing. But, my issues are: 1) I bought the 2 pack (2 cameras), yet there is only 1 short charging wire, with no wire or supplies to hardwire the camera for 24/7 footage. So, you have to purchase (from Google) additional outdoor wires that are long enough to install. 2) you’re asking why I would want to hardwire the camera, right? First, all reports reaffirm that battery life is short, especially in high traffic areas, so I don’t want to keep charging and worrying when the battery is low. Second, if you want full functionality of the camera, then it HAS TO BE hardwired. That was the biggest disappointment. Why would Google Nest offer a new product that can’t be fully setup from what is offered in the box. It feels like a money grab, and not a pleasant customer experience.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi BestBuyBobby, thanks for sharing the details of your feedback about the Nest Cam (Battery), and we’re sorry to learn it’s a disappointment for you.

      Our priority is giving our customers choice and making devices for every home. Nest Cam (battery) has been designed with versatility in mind, it’s an outdoor/indoor battery powered device out of the box, and can be used with a set of various power accessories including two weatherproof cables with power adapter.

      Since you only have one charging cable for the 2 pack cameras you bought, we suggest getting in touch with our support team anytime and we’ll figure out a way to help you best, here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Google - Nest Cam Battery 2-Pack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the cameras have met my expectations. Great visual quality based on camera feed(s), extremely easy to install and position for optimal viewing coverage. Very satisfied with overall operability and use. Only downside, but manageable, is that the added cameras only work on the Google Home Network when added to an existing operable Nest Doorbell Camera operating system. But, as mentioned earlier, completely manageable through the Google Home networking system.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Work great with my Google home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras work great. Nice clear picture and simple to install. The only thing about wireless cameras is that you have to charge them about once a week at the earliest and once every three weeks at the latest.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Lucy, thanks for giving us feedback about using the Nest Cam (battery), and we're sorry to hear that your experience with its battery life isn’t ideal.

      Battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. This link might be helpful: https://support.google.com/googlenest/answer/10901611

      Here are some typical scenarios.
      Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
      Typical: About 3 months battery life (about 9 - 12 recorded events per day)
      Quiet: About 7 months battery life (about 2 - 4 recorded events per day)

      If you still have to charge the battery more often than you’d like, you might want to consider connecting your camera to a power outlet with the included or optional power adapter. Connecting to continuous power will keep the battery charged. Please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use and you can use a compatible weatherproof cable (sold separately).

      We have help and services always available at Google Nest Help page, contact us anytime and we'll do our best to provide a better experience for you: https://support.google.com/googlenest/gethelp Nest