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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2598 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are impressed with the Nest Cam's camera quality and ease of use, finding installation straightforward and night vision capabilities satisfactory. However, concerns exist regarding battery life and the consistency of motion detection. Some users also noted challenges with app compatibility and the product's price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,598 reviews
  • Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid camera with great picture quality. Integrates very well with Google Home. The only thing that keeps me from giving it 5 stars is the charging can be a pain sometimes. The charging pins have to be cleaned from time to time before charging or it won't begin to charge.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Manny. Thank you for choosing Nest Cam (battery). We're delighted to hear that your experience with the device has been awesome. We appreciate your feedback with the charging pins and have taken note of it. If you are in need of any assistance, please don't hesitate to contact us on our Google Help page for additional support here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Google nest camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased outdoor google nest/battery camera last December 2021. I was skeptical of battery life but so far very pleased. After two months of operation it still has %64 battery remaining. The camera goes into sleep mode thus conserve battery life until it senses motion. Mine sees a lot of motion there justify battery usage. I recommend this product .

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good cameras

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good quality for wireless. Sometimes the feed won't pull up when you try to view it but usually backing out and opening it again fixes it. Also they do not like cold weather. It doesn't effect video quality just battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these open box from Best Buy. They were in great condition and worked great. Great Video Quality. Love that I have the option to do wired/battery operated.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome cameras!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 10 of these bad boys, along with the new google nest doorbell! Easy install, easy setup, easy maintenance, and easy to use in the google home app; Good quality, good video motion and clarity; Battery life is as expected on the highest video settings, highest motion sensitivity, longest event recordings. Battery takes about an hour to recharge when completely dead,

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this cameras because they are easy to set up and the image is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture/Video & Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I get clear pictures, videos, in color with sound which I absolutely love in the mornings when the birds are all singing their happy tunes!! I have a very large area of yard I can see as well as my patio, I’m glad I went with Google Nest!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, covers a wide range, ability to track people vehicles and animals

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Home cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture clarity and sound clarity. Barely looses any resolution when you zoom all the way in

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Why only a single charging chord with two cameras?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given this item 5 stars but the two pack only came with a single charging cord. This was not made clear in the product marketing so a little misleading. Bad on Google. Cameras are solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras great but battery is limited.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google cams is great. Easy set up and nice slick design. Only issue I had, was the battery. Last up to 3 months, you have fiddle with the settings. Otherwise buy extra plugs to charge into an outlet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    William

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera anyone can ask for.My family feels safe that we can monitor what goes on in our home.I love the picture quality in this camera because you can actually see the face of the person.I also love the storage since what you pay for is for all the Google camera in your home

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 3 out of 5 stars

    Underwhelmed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone disappointed in the functionality of this camera. I now believe its may solely be software related to my concerns. The Home app doesn't appear to be as intuitive and function as well as I was expecting. I have every motion and detection setting enabled as possible, however my experience has been very lack luster. I currently have a ring doorbell installed at a further away location with less visibility than how I have this nest camera mounted. Yet the ring detects and notifies me of many, many more motion items such as vehicles and pedestrians, yet the nest camera, looking at the same location, with much broader field of view does not detect, alert, or record any motions that cross many times an hour, that which the ring easily detects and alerts me. Maybe my items is defective, or maybe it simply cannot set a detection of objects moving too fast, but it has plenty of field of view if I'm watching the camera setting to live, rather than letting it function idlily and notifying me. I like the device, its a google product, usually these are at a higher standard, but I want to blame the new transition away from nest software, and to home software. Will need some tweaking, and maybe its simply software related to my issues, but the camera simply does not detect motion unless i have a constantly live feed on. Which defeats the purpose being a battery/wireless camera, as a constant live feed will drain power at a much faster rate.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for posting a feedback regarding your the Nest Cam (Battery). We’re sorry to hear about your disappointed with the functionality of your camera.

      Nest cameras are designed to alert you when they detect important activity like person seen, animal detection, and vehicle detection intelligent alerts, as well as activity zones, even without a subscription. Make sure your device is connected to your Wi-Fi network and the network is connected to the internet. You may need to move your camera or change something in the camera’s view to improve motion detection results. You can also change your camera’s angle, or change something in the scene so that you don’t miss important activity. If notifications are turned on, check whether similar activity has recently occurred in your camera’s video history.

      We’d also like to learn more about your issue to help improve your overall experience. If you haven’t yet, we suggest reaching out to our dedicated team for further support here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nest Indoor outdoor camera.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product works great. Got it installed yesterday by Best Buy and didn’t take long at all to install. I have a Google Nest Camera With the floodlight that I’ve had for over a year now, so I purchased a second camera. Google Home app helps me monitor the two cameras plus I’ve got installed a Yale lock system which is also controlled with Google Home and nest thermostat and I can also control with my Google Home app. I have my smart home set up going on . the two cameras in the lock I purchased from Best Buy. And because I’m a total tech member, I had Best Buy come and install all three products.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision

    Rated 5 out of 5 stars

    Better Than Expected

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my pre-wired cameras. The battery life is better than I was expecting but night vision and image quality is far beyond my previous different very common brand cameras!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, handle. Resolution is very good. If you do not have a magic eye on the door (for example impact doors) you can use a monitor. Make sure that the internet width is good enough to handle both. The app works great in the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easy install for ease of mind.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Easy to move. Charging can be a pain. I installed electrical receptacles nearby for high traffic areas.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras install easy, are easy to contact to wfi, and have good coverage. The battery life, so far, is less than I expected but may improve as I get the zones better calibrated.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall nice Google backed product, read more

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a well integrated Google product, seemless connectivity with Google home, which works on Apple and Android. After 11 months of usage, no issues with connectivity, was able access the camera remotely, even from otherside of planet , thanks to powerof Internet. Got two cameras, one is flickering in the night, looks like IR (infra red) module could be broken. Functinality in Day is good. Is battery powered, however needs charging, but also can take external power. So if you are planning for leaving long term 2 weeks or more, recommend buying external cable, costs extra. Also has magnetic bases, gives flexibility with installing on doors without additional tools. Pricing is on the higher side. I am hoping Google will replace my faulty camera whichisstillinwarranty, that is one of the reasons I bought this camera, my experience with Google with another claim was good. If you have a slightly higher budget and want Google backed product, i would go with this. Also for camera recordings, default free event history you only see last 3 hours of information, the monthly plan costs extra.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Karthik. Thanks for choosing Nest Cam (battery). We're glad to hear that you're enjoying your experience with the device. We'd like to know more details about your camera flickering and help by providing you with troubleshooting steps that may improve the performance of the device. We recommend reaching out to our support team so we can improve on your overall experience. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Very Average performance. Buy with hesitation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a love hate relationship with Nest products. My home has Nest Thermostat, Protect smoke/carbon monoxide detectors and Nest wired and wireless cameras. Ever since being acquired by Google the products are glitchy and lesser in quality. Sometimes they will not connect or you’ll randomly get logged off and need to log into Google home again. These cameras do not use the Nest App. Instead you need a Google Home account. I run a half gig mesh network so I do not have Internet connectivity or speed issues. Since I have already invested so much in their products, it’s hard to start over and I just put up with their shortcomings. Definitely wait for their products to go on sale. They are not worth full price. The NestCam Outdoor has rechargeable batteries for flexible wireless mounting and operations. Depending on how often you view the camera or turns on due to motion, your battery life will vary. I get about a month on a charge. (Tip: use a portable battery pack to recharge so you don’t have to take the camera down) The better option is to keep the camera wired. Either with the included charging cable or a longer outdoor cable. This will ensure continuous power and allow live streaming. The basic free service only keeps 3 hours of history so it’s basically useless if you missed an alert or want to check what happened earlier. You’ll have to decide if it’s worth the premium for Nest Aware and the longer cloud history and continuous feed. These cameras do not produce good images. They’re actually pretty bad. Things are grainy and you won’t be able to make out a clock in the wall and most text. Low light makes the image even worst. The nighttime mode which you can set manually or automatically helps with dark settings. But it’s still grainy and the video is black and white. The problem is that Nest has to balance the free storage they provide and most homes Internet bandwidth so they must be purposely lowering the resolutions of the cameras. Camera technology is so inexpensive nowadays that you would expect razor sharp 1080p images where license plates are easily read. This is not the case with these Nest cameras. The performance is highly dependent on your internet speed, where you mount them, how much light is available and how far the objects are. Zooming in is even worst. At the end of the day you’ll have to balance price and convenience with performances. The Google Home interface kinda works. But I had to install and uninstall several times before I was able to add this camera. It really shouldn’t be this difficult. Buy with hesitation if you’re already in the Nest ecosystem and don’t want to start over. But there are probably better alternatives.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi MisterRheeShopper, thanks for taking the time to share your feedback. We regret to learn that the Nest Doorbell (battery) didn’t meet your expectations. Your feedback is important to us, and we’ll make sure to pass along the details of it to the right team, as we're always looking for ways to improve our products and services. If you need assistance, feel free to contact our support team here: https://support.google.com/googlenest/gethelp Nest

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