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Customer reviews

Rating 4.1 out of 5 stars with 2760 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the Nest Cam's camera quality, ease of use, and overall performance. Many also appreciate the simple installation and clear night vision. However, some customers have expressed concerns about the battery life and app compatibility. Others have noted issues with motion detection range and occasional connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,760 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Decent camera 7.5/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera. Not so good night quality 7/10 here. Change lasts a while depending how often the camera sees something. The more it sees something the more battery it uses. Try to keep out of direct sun and rain too. Really easy to use on the smart phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Google Nest Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera's work great. Easy to install. Takes clear videos day or night!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 3 out of 5 stars

    Decent Camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and setup in the Google home app. Satisfied with video quality and overall product. Very very disappointed in the lack of integration with the nest app. Unfortunately I’m all in on the meet cameras. If I were in the position that this was my first camera purchase I would definitely buy into the Arlo family.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Jobe, thanks for posting a review about your Nest Cam (Battery). We’re sorry to learn that you're disappointed in the lack of integration with the Nest app.

      You can view your existing Nest cameras alongside with the new Nest Cams in the Google Home app. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place. Also, using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools and with seamless integration with other Google devices.

      You’re more than welcome to visit us anytime in the following link for any concerns about your Nest cameras: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pretty good, but not IQ

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality better than expected and battery life pretty good, quality not as good as the old nest cam IQs but the install and use is really easy, wish there was a way to hide the power cable, right now it’s exposed so could be cut, but also it’s battery operated so won’t cut the feed. The magnet is ridiculously strong though so it works pretty well and easy to adjust. New price point is good though

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Motion detection

    Rated 2 out of 5 stars

    Misses way too much action

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super disappointed in the performance of this camera. The video quality is great, when it actually captures video. I have this mounted above the garage door to watch our driveway, I would say that it picks up about 70% of the actual movement that goes by the camera. Many times we have come home and completely misses the car pulling in the garage. When it does capture an event, it misses the first half of the action almost every time. I have all the settings to max out the amount of video over battery. Just can't count on it capturing everything like our Nest doorbell. That doorbell performs like I hoped this would. Would NOT get this again if I had the choice.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Justin, thanks for sharing your feedback with our support team. We're sorry to hear about your disappointment with the camera performance for Nest Cam (Battery).

      Motion detection on Nest Cam (Battery) can be affected by changes in the light level, and shadows moving across the frame like when a cloud moves in front of the sun. This also includes other movements within the camera's field of view like trees or bushes swaying. If you're not getting any alerts or notifications, we recommend trying out the steps below:
      1. Change the Activity Zones on your camera. You can delete your existing Activity Zone and create a new one in any area within your camera's field of view. Just make sure that none of the zones you create overlap.
      2. Change the angle of your camera and account for the lighting in the surrounding area.
      3. Restart your Camera.

      We'd like to help you troubleshoot the motion detection issue further with your Nest Cam (Battery). If you´re willing to try, please contact our support team so we can provide further assistance using this link: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great device, just doen't fit my need.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im giving this a 4 star. It would have been 5 if it fit my purpose but not giving it a 1 because it doen't fit my need. We got this to replace the wired camera that we use to monitor my sons room. I fully charged it before use and it hasnt been a full day yet and I'm down to 60%. I like the quality & video clarity and features though. I'm taking them back because its just not for us.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi 19ant89, we're glad to hear that you like Nest Cam (Battery). We're sorry to hear about the fast discharging issue you are experiencing.

      Battery life will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios for your Nest Cam (Battery):
      Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
      Typical: About 3 months battery life (about 9 - 12 recorded events per day)
      Quiet: About 7 months battery life (about 2 - 4 recorded events per day)

      We recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. We recommend contacting our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Why only a single charging chord with two cameras?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given this item 5 stars but the two pack only came with a single charging cord. This was not made clear in the product marketing so a little misleading. Bad on Google. Cameras are solid.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several wired Nest cameras and have been wanting to add a few more to the exterior of the house where bringing power to them would be a real project. I bought this two pack and single pack and within an hour had all three mounted, connected to the app, tested and positioned. I'm impressed with the video quality and the battery life. These cameras are not recording 24/7. They only come on when motion is detected. That is how they manage the battery charge. Battery life is reported in the app where it indicates percentage and approximately how many weeks more of battery life each camera has before needing a recharge. I installed all of them on October 2nd. It's now October 23. The most active camera positioned on the driveway has 6 more weeks (71%) battery life. The other two positioned at the rear of the home still have 8 and 11 months (more than 90%) battery life. For having them up and outdoors for three weeks, the battery life is better than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item. Its easy to setup and install. I live in a neignnorhood with alot of walking activity, so some of my caneras loose charge in about 2-3 weeks. I would tevommend hirdwiring.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Great wireless camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original nest camera has better quality video however this new nest/google is wireless therefore much easier to install. I opted to buy and install with a solar charger to avoid the recharging, so far that has kept the camera at full charge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy camera user

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using multiple cameras and working good. Had one that didn’t work. Best Buy replaced it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Long bat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been surprised at how long the battery last. I do wish you didn’t have to subscribe to keep video recording, but I guess most big companies are sticking it to it that way these days.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for sharing with us. While we’re glad to hear you’re enjoying the battery life on your Nest Cam (Battery), we hear your concern regarding Google Home Premium. The subscription does unlock additional features like continuous video recording and extended event history. Check out this link for more information: https://support.google.com/googlenest/answer/9233159 madebygoogle

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved to new house had to get another set. Love the way these work. Nice to be able to check on things if not at home.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Security

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera . Gives a clear picture and video can be saved .

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 3 out of 5 stars

    Okay product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several google nest camera around my house. There is times where it doesn’t pick up motion and won’t record what had happened.For the price of these I would have hoped for better.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Tucett. Thanks for sharing your experience with Nest Cam (battery). We’re sorry to hear of your issues with the event detection and recording features. We suggest checking each of the camera settings so you can choose which events your cameras can detect and record (people, motion, package, etc.). From there, you (and each member of your home) can decide which of those events to get notifications for. If an event is turned off, you won’t get notifications for that kind of activity. Using activity zones to monitor specific areas can also help.

      We can also check if there’s anything that causes your cameras to behave differently, and we welcome you to contact us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Security cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good cameras for home or work.They are of quality when it comes to your safety.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    These Cameras are a Design Joke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are a design joke. Trying to re-charge them is one of the most frustration technical experiences ever. The magnetic connector doesn't stay in because gravity pulls it out. I had to put a hook next to the camera so the cord would not pull out. That didn't solve it. Then (after finding numerous Youtubes complaining about charging, I discovered that I needed to use a Q-tip with rubbing alchohol to clean the connectors each time. Why? Because Google didn't put a cover over the connection port and it collects dirt & dust. Even that wasn't the total answer. I still have the pull the connector out and put it back in a few times before it really is charging. And finally - the app won't show how charging progress is proceeding - only that the connector is plugged in. So I have to go out there, unplug connector, and look at the app to see if it is fully charged or not. I may dump them and get the Tapo solar camers - a fraction of the cost, I never have to charge them, and the app is 1,000 times better. I worked in the IT design space for 30 years - if I had a product like this, I would have been fired.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there. We’re sorry to hear about the frustration you’ve had with the charging process of the Nest Cam (Battery). Your insight is valuable to us and we'd like to look into more of your concerns. When you get a second, reach out to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 4 out of 5 stars

    Settings are important

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and fit nicely where we needed it to. Battery is good, if it’s in a busy area you might have to charge more frequently but it does an amazing job. Always make sure to check setting for video for how often clips are taken.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Nice quality.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, easy setup, high qualiaty video. Integrates miceley with Google Home. 1st one worked well, aso we bought another for an additional location.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Google Nest Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High image quality and very easy to set up with google home app!!!!

    I would recommend this to a friend