Customer Ratings & Reviews
- Model:
- GA01894-US
- SKU:
- 6473265
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the Nest Cam's camera quality and ease of use, finding installation straightforward and night vision capabilities satisfactory. However, concerns exist regarding battery life and the consistency of motion detection. Some users also noted challenges with app compatibility and the product's price point.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality, Ease of use
Clear video
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Video is clear with wide angle. Set-up is easy. Programmable to automatically come on when leaving the house.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
nest cameras
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are wonderful!! Very sharp images and ease of operation are why we chose them. Will be ordering more in the future.
I would recommend this to a friend - Pros mentioned:Camera quality
Not disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera was discounted to $120 so I jumped on it. Had been wanting one for my back yard. The video is very sharp and the notifications are quick. View angle is more than adequate. I'm not disappointed. I already had the nest aware subscription with my doorbell so being able to check video history may some day come in handy.
I would recommend this to a friend Not built for outdoor use! Experience
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this item for an outdoor device. It was engineered to fail. Corrosion will build up where the charger port meets the camera. The design is not built to be waterproof or anywhere close to it. Mine lasted about 6months under an awning. Google would not even consider any warranty because I had everything except the useless cord. A C-port would have been better, still would have failed, but easily replaced. Do not buy for outdoor use. There are way better-engineered cameras for that purpose. Indoor use, sure, go for it, just know that the cord is one of a kind and uses a magnet to secure to the camera. The magnet is weak and short. Tends to fall out often. I have had two so far. Regret the purchase, and disappointed in the customer service treatment. Thanks, Apple, I mean CJ, for the awful customer experience. Tossing the nest as a whole, as I have 6 products and will use something reliable. There are free services for outdoor cameras. Not 99 dollars a year and expected to go up. Plus the software is kinda janky.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, PaulM. We’re sorry to see your experience with the Nest Cam (Battery) and our support team wasn’t the best — we totally understand your frustration with that. We’d be happy to continue looking into your concerns and get you the best solution we can. When you’re ready, reach out to us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera qualityCons mentioned:Battery life
Battery life is very poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is very clear but the battery life does not last. I purchased mine on 10/30/2021 and had them put up on November 7, 2021. Now just a month and a half later I have had to pull them down and charge them twice. That is very inconvenient for me and it was my thought that they would last 6 months. When you fully charge them it tells you they have 18 months of battery life. My doorbell camera was purchased at this same time and installed the same day, it too has to be recharged every two weeks. Very disappointed after spending $400+ on cameras.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Maeb, thanks for sending in your review. We're sorry to learn of your inconvenient experience with the battery of your Nest Cam (battery). Your feedback here helps us improve our products for our customers like you. We'd like to help identify why the battery doesn't last that long for you and help find a resolution that may improve your experience. Please reach out to our support team, we're here to help. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
Cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They Are Awesome Work Perfectly And The Young Man That Helped Us In Your Store Was Very Knowledgeable And Helpful And Kind
I would recommend this to a friend - Pros mentioned:Installation
Camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the ease of setting up the camera to my Google Home. It was effortless.
I would recommend this to a friend - Pros mentioned:Ease of use
Great cameras
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras started my nest obsession. Super easy to install the only issue I have is my wives phone does not show any video feed
I would recommend this to a friend GREAT & SIMPLE SET-UP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Google nest camera worked perfect. It paired up perfectly with my ring doorbell camera so I only have 1 APP that I use to view my camera activity. The installation was easy and quick by the GEEK SQUAD installers.
I would recommend this to a friend- Pros mentioned:Camera quality, Ease of use
Great Cameras w/subscription
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Picture Quality. Easy to use. Read instructions before setup
I would recommend this to a friend - Pros mentioned:Camera quality
Easy to set up, use and video quality great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great video quality. It is still new so not sure long term but overall happy
I would recommend this to a friend Never had a issue
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have several of these cameras around the house. Slowly been replacing the old nest cameras. I just wish they had the same fuctions as the old nest cameras but the new features are good as well.
I would recommend this to a friend- Pros mentioned:Camera quality, Ease of use
All around Great camera .
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera has worked out just like it should, it has great picture, easy to install and it’s wireless. Will definitely be buying another.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture Easy to install Great for security!!!
I would recommend this to a friend Recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and the app isn't complicated to understand. Good quality.
I would recommend this to a friend- Pros mentioned:Overall performance
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and has great battery life. Very happy with this purchase
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
A good simple outdoor cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cam was easily installed and tied into my home wifi net. the pics are clear and easy to access.
I would recommend this to a friend - Cons mentioned:App compatibility
New version not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t like u can’t use with nest app that it has to be viewed on the home app which is horrible slow and always delayed. Would not recommend the new version of this camera. I have multiple others that I am happy with being able to view thru nest qpp
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Khvb, we appreciate you for sharing your review. We're sorry to learn that your experience with Nest Cam (battery) has been less than ideal when it comes to using the Google Home app. Our goal is to create an integrated experience and make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. Your patience is appreciated as we improve further with incorporating your Nest products with the Google Home app. If you're willing to give it another go and need further assistance, please feel free to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Decent for a rental property
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not as impressed with this camera system. I do like the face reginition feature, but when you’re using a wireless setup I feel there is really nothing stopping someone from stealing the camera. Not sure what they’d do with it if stolen, but would be nice to have some kind of safety mechanism to prevent it from being removed. Batter life is pretty good and doesn’t require me to recharge the battery every week. It says it lasts over 6months on a charge. So far, I’ve charged it once completely and it’s at 90% on one camera and 40% on the other. The reality is the battery life depends on how often a camera is triggered. I have the Ring at my main property and Google at the rental. I like Ring’s interface over Google.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Nick, thanks for sharing your insights with us. We're sorry to hear that the camera for Nest Cam (Battery) didn't impress you. We understand your concern with the security for your Nest Cam (Battery). For this reason, we have a security cable or Anti-Theft Mount available for Nest Cam (Battery). We recommend contacting BestBuy for more information on availability of this accessory.
Battery life for Nest Cam (Battery) will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios for your Nest Cam (Battery):
Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
Typical: About 3 months battery life (about 9 - 12 recorded events per day)
Quiet: About 7 months battery life (about 2 - 4 recorded events per day)
We recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. You may contact our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp
Open box item not "excellent."
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an open box item. Best Buy's assessment was "excellent" though. While the camera works, the QR code was missing and the adapter for charging the phone does not work. I wouldn't call the item "excellent."
I would recommend this to a friendBrand response from Google Team
Posted .Hi there, JosephC. While we’re sorry your experience wasn’t the best, we’re here to answer any questions or concerns you may have about the Nest Cam (Battery) — reach out to us anytime here: https://support.google.com/googlenest/gethelp?