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Customer Ratings & Reviews

$329.99

Customer reviews

Rating 4.1 out of 5 stars with 2718 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers enjoy the Nest Cam 2 Pack for its great camera quality and ease of use. Many users also appreciate the overall performance, easy installation, and clear night vision. However, some customers have expressed concerns about the battery life. Others have noted issues with app compatibility, motion detection range, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,718 reviews
  • Rated 4 out of 5 stars

    Devices work well but have drawbacks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using for about a few weeks now and so far they work well. FWIW, I've got them connected to my Google Home Wi-Fi mesh system. I had hoped the cameras would be able to view scenery in the distance, but the contrast between the nearby surroundings and distant scenery prevents that (with the distant objects mostly whited out). The motion detection and alerts work well. The batteries so far have lasted as advertised. The downsides to this solution: - The units are white and stick out like crazy - wish they made it in black. I've ordered a dark brown cover to see if that obscures one device I have mounted in a tree. - You have to use the Google Home app to view video...there's no technical reason Google can't open that up to view in the browser. That's a poor user experience and doesn't delight the customer.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi TSF1, thanks for the feedback you provided, and we’re glad that the Nest Cam (battery) works well for you. We understand that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app or web app (browser). However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app, and to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant.

      Also, the new Nest Cam is designed with a built-in rechargeable battery so that it's flexible to use with or without a wired power connection. It supports 2 major features that drive the size of the product: on-device computer vision with high performance and continuous video recording when plugged into power.

      Having different color options is a great idea. Feedback like this helps us identify what areas we need to work on, and we’ll share this with the right team for future improvements. And if ever help is needed, we have services and assistance available for your support needs here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    perfect camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and records high quality video. Also integrates with the Google Home app, so one's entire ecosystem of Google smart home devices are easily accessible from a single place.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Not disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera was discounted to $120 so I jumped on it. Had been wanting one for my back yard. The video is very sharp and the notifications are quick. View angle is more than adequate. I'm not disappointed. I already had the nest aware subscription with my doorbell so being able to check video history may some day come in handy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Home cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture clarity and sound clarity. Barely looses any resolution when you zoom all the way in

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life isn't long enough. It lasted for less than two weeks. Other than the battery life, the camera is really nice. The video quality is great! Easy to connect with Google home. The magnet is surprisingly strong.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi TiffanyB, thanks for taking the time to share your feedback. We’re glad to hear that you like the Nest Cam (Battery), and we do apologize if you’re having issues with its battery.

      Battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
      - Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
      - Typical - About 3 months battery life (about 9 - 12 recorded events per day)
      - Quiet - About 7 months battery life (about 2 - 4 recorded events per day)

      If you´re willing to try, we recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your Nest Cam (Battery) and understand what may be causing it. You may contact our support team for further assistance here: https://support.google.com/googlenest/gethelp madebygoogle

  • Pros mentioned:
    Camera quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great overall

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras easy to install and hood quality resolution

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Google nest cameras

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good security camera I’m able to view my property while away or home very good quality

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great video quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and excellent video quality. Battery life has been great too.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Sarisfied overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good. Resolution is good and integrates into the google ecosystem. Price is high compared to other systems and battery life isn't great.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Thanks for giving us feedback, Jms1414! We’re delighted to hear about your overall experience with the Nest Cam (battery). The battery life depends on several factors including activity frequency, temperature, and the camera settings you select. Adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas can optimize its battery life. This link can help: https://support.google.com/googlenest/answer/10901611

      For help around the performance or features of the Nest camera, you can always visit the Google Nest Help Center or contact us through our support channels here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture Easy to install Great for security!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Great battery life. Great software. Great hardware. No complaints...other than the price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Wireless cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Beautiful video and pictures. Easy to use and very well made with o problems

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Cameras were a great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up 4 of these cameras. I used an already installed magnetic base so installation was simple. Connecting my ipad to the cameras was also simple. Battery life has been great. They’ve been operating for about a month and they all show as still full. So far just perfect. The picture is exceptionally clear when I check-in online from out of country. I’d say these cameras were a great choice thus far.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery Life Stinks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am super disappointed in the battery life. I am pushing to get 4 weeks but most times it doesn’t last. Reviews say average battery last 6 weeks up to 3 months. In my opinion that is totally bogus unless you want a worthless camera that is in such low quality it couldn’t discern any valuable features if needed. I am shocked they no longer offer the outdoor wires option. Google obviously isn’t proud of their battery as you can barely find any discussion on their site.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Freddy. Thank you for sending in your review on the Nest Cam (battery). We're sorry to hear that your experience with the device has been disappointing when it comes to the battery life. How long the battery lasts depends on factors such as activity, temperature, and selected camera settings. We suggest looking into the Nest Cam (battery) Weatherproof Cable which will help your device get continuous power. If you're willing, we recommend reaching out to our support team so we can help you in finding a better resolution for your concerns. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Google outdoor camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant with some reviews, works very will have 6 months using now

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little expensive but easy setup, great quality. Ended up buying a second one when they went on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    great camera

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera great battery life simple installation

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup good picture quality. Easy to adjust the picture.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    good quality cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality cameras, very easy to install and configure

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    cam

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture easy to install had to buy a longer charging wire to get all day recording

    I would recommend this to a friend
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