Customers enjoy the Nest Cam 2 Pack for its great camera quality and ease of use. Many users also appreciate the overall performance, easy installation, and clear night vision. However, some customers have expressed concerns about the battery life. Others have noted issues with app compatibility, motion detection range, and connectivity.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,718 reviews
Rated 5 out of 5 stars
Sleek and no wires
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Today there are a large variety of security cameras available on the market and it is nice to finally see Google refreshing their cameras to be more on par with their competitors. I definitely feel this refresh puts this camera in line with competitors. Firstly, the aesthetics are a major part of any security camera as it is something visible to everyone. With the nest camera I feel that Google really gave the product more of a modern look. It is not all about the look though as the mounting was extremely easy and the magnetic base is so much nicer than having to mess with screws every time the camera needs charged. The actual function is the other major component where it is not all positive unfortunately. I personally do like how the camera utilizes the Google home app as I am someone entrenched in the Google ecosystem so having the separate nest app has always been a pain. Then when it comes to the actual video quality it is exactly what you would expect from a 1080p camera to which I would rather have the decreased resolution as opposed to having to charge the battery every month if it were 4K quality. The microphone was exceptional though as I was pleasantly surprised with how clear it picked up sounds. As mentioned, the live feed within the app worked perfect along with the video detection. However, the one item that does come across as a negative for me is only 3 hours of previously saved video as I understand Google is attempting you get you to upgrade to a higher subscription, but 3 hours is not even enough to make it through the night. Overall, this is a great product as the asthetics are top notch with the magnetic mount being an exceptional feature and the usability of the app along with the video and microphone quality being wonderful. However, it seems we will have to continue to wait for the perfect security camera as I just can’t give this product five stars with the high price of the initial product that essentially requires an additional monthly subscription to make it fully achieve its intended purpose. Even if the saved playback was just 12 hours for the free subscription I would not hesitate to recommend this product to everyone, but as it currently sits I would still recommend it to the vast majority of people with the caveat of possibly needing to purchase the nest subscription to which this is the case with basically every security camera today unfortunately.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nest cam is the best for security wireless or batteries cam runs out so fast for some reason every 2 days needs to be recharged again for 24 hours, real pain when u have 6 cams and keep charging
No, I would not recommend this to a friend
Brand response from Nest Support
Posted .
Hi Sam1988G, it’s great to have your feedback on Nest Cam (battery). We hear your concerns about the cameras’ battery life, and we’re here to help.
Besides the camera settings that you select, cold temperatures can also affect the battery life. As the temperature gets colder, the battery life gets shorter. Also, the battery in your camera or doorbell won't charge at temperatures below 32°F (0°C). You can connect your camera to a power outlet using the included USB cable. This will power the camera so it doesn't need to use the battery.
On the other hand, we’d like to learn more about your situation to find out why the battery drains faster than usual, and why it takes 24 hours to charge them. Please contact us whenever you have time using this link: https://support.google.com/googlenest/gethelp
Pros mentioned:
Camera quality, Ease of use
Rated 5 out of 5 stars
Such a good camera!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was an amazing decision buying it! It bas great quality of video. Easy to install
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent clarity and definition. The camera was easy to set up and control.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Super easy set up
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was super easy to set up. I put it off thinking I would need to drill holes and mount it but I was wrong. The magnets are very strong and the battery lasts for a month or more depending on how often you use it. The magnet on the base holds very firmly to any metal and the camera attaches to the base with magnets as well and you can position it however you need it. It charges very quickly and lasts a long time.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up, mount, and get running but having to recharge every 10 days
I would recommend this to a friend
Brand response from Nest Support
Posted .
Hi there, Todd. Thank you for sharing your feedback on the battery life of your Nest Cam (battery). The built-in rechargeable batteries are made for long-lasting battery life and should give you at least 1.5 months if the device is busy(about 20-25 recorded events per day). It's important to us that we provide you with the best help possible and identify the cause of the battery issues you’re having with your device. Please reach out to our dedicated team of specialists on our Google Nest Help page for immediate support here: https://support.google.com/googlenest/gethelp
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Good camera
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good camera overall. I would expect better video quality in 2021 for this price. Battery life is too short as well. In the end I bought 3 and need them so worth it.
I would recommend this to a friend
Brand response from Google Team
Posted .
Hi Ryan3000, thank you for posting your feedback. We’re glad to hear that you like the new Nest Cam (Battery). Your feedback is important to us, as we're always working to understand our customers' needs and expectations. It will greatly help us in improving our products and services. If you need assistance, our support team is always here to help. You can contact us by this link: https://support.google.com/googlenest/gethelp
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Decent Camera for most
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It a good camera. Not as good as the old nest cameras but still decent for most people. The only downside is you have to use the god awful atrocious Google Home app. Get a bridge to use the Home app.
Hi Asymptote, thanks for posting your feedback about the Nest Cam (battery) and the Google Home app, and we’re sorry to learn it has not met your expectations.
We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. While the new Nest cameras and doorbells are exclusive to the Google Home app, users with previous versions of Nest cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Also, Google accounts come with the added benefits, such as one account to sign into both the Nest and Google Home apps, automatic security protections, your Google Nest devices and services working together, and more.
We're always here to help you improve your experience. Our dedicated support team can guide you with using your Nest camera effectively in the Google Home app, and you'll find us always available here: https://support.google.com/googlenest/gethelp
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Good Camera, Wish it had better battery
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does what you need. Itergrates with the google home app. But if its inside with moderate traffic battery does last long.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These cameras are great! I own about 6 of them. The picture is super clear and the mic can pick up sounds or talking from a good distance. The magnetic mount offers the ability to position perfectly.
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 3 out of 5 stars
Not quite a finished product unfortunately
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wanted to love these SO SO badly. We need more legit battery-operated cameras in the market. We are a Google Home home, and have lots of Google products that we love and use every day, but it's as if these were released incomplete. They are crazy heavy, the battery is terrible, and we had such poor interference with our ceiling-mounted LED lights, that the video would be nearly obscured with black stripes. We went through Google to get replacements, which we'll try out, but are not hopeful.
No, I would not recommend this to a friend
Brand response from Google Team
Posted .
Hi SeattlePeople, we appreciate you posting your feedback. We’re sorry to learn that Nest Cam (Battery) didn’t meet your expectations. Your feedback is important to us as it will greatly help us to improve our products and services. We’d like to help you the best way possible. If you are willing, we suggest contacting our support team here: https://support.google.com/googlenest/gethelp
Pros mentioned:
Camera quality, Night vision
Rated 5 out of 5 stars
Google Camera
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent camera, vision night, face recognize and speaker.
I would recommend this to a friend
Pros mentioned:
Camera quality, Ease of use
Rated 5 out of 5 stars
Good video camera
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great video quality and ease of use once set up with the google app
This reviewer received promo considerations or sweepstakes entry for writing a review.
These cameras are like no other ive used before. The clarity is amazing and i love the fact that i can hear and speak out of all of them! Night vision on them is clear and just as good at day light. The battery lasts forever! Overall super pleased with this purchase and would highly recommend. Installation was a breeze.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I don’t understand all the poor reviews. I just moved into my new house and went from Ring to Nest. I bought these battery cameras because where i wanted my cameras there was no power source anywhere near it. They work great and ive had no issues at all. The battery life is not an issue unless your trying to record 24/7. If you do motion only and create a zone and pick people and vehicles it will last for a month or 2 before needing a charge.
I would recommend this to a friend
Rated 5 out of 5 stars
Director
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good and keeps our building safe. We have a peace of mind