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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2628 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the Nest Cam's camera quality and ease of use, finding installation straightforward and night vision capabilities satisfactory. However, concerns exist regarding battery life and the consistency of motion detection. Some users also noted challenges with app compatibility and the product's price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,628 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value and easy use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This continues to be an exceptional value with the service it provides. Set-up couldn’t be easier.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera quality and asthetics! 5/5 video quality and easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Our neighbors cars got burned down by arsonists

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt bad about my neighbors vehicles. They were set ablaze by some local hoodlums. I wanted to make sure my cars had some protection. So I immediately went to best buy and bought this system. Now its both a great deterrent and protector for my vehicles. Great quality video and has two way talk feature.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nest cam.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this pair of Google Nest cameras for my front and back yard, pretty good video quality but sometimes it's recognizes wrong person. I hope Google to improve Face detection feature.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi p924s, thank you for sharing your review here. We can see that you're experiencing some difficulties with your Nest Cam (battery) when it comes to face recognition. Your Nest camera is designed to be as accurate as possible, but may misidentify certain things. We'd like to know more details about your issue and help troubleshoot it for you and find a better resolution. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is an awesome relief for any home security needs, definitely worth checking out for your next home purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Camera issues

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using at assisted living facility. Having some issues with connection and playback. Not sure if it’s just the connection or camera ability to connect well.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey SusanK, Thanks for the review
      It sounds frustrating to have issues with your video calls at the assisted living facility
      please contact us at this link, let's find a solution: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Great addition to Nest Evo system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up the camera was a breeze with the Home app. Installation was was easy, but i ordered the power cable since i dont want any downtime charging the camera. The video and audio is very good, with facial recognition being a nice bunny's when you opt to pay for a subscription. The only con is having to buy the power cable separate and this will be the only way to have always on 24/7 monitoring.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth the buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t understand all the poor reviews. I just moved into my new house and went from Ring to Nest. I bought these battery cameras because where i wanted my cameras there was no power source anywhere near it. They work great and ive had no issues at all. The battery life is not an issue unless your trying to record 24/7. If you do motion only and create a zone and pick people and vehicles it will last for a month or 2 before needing a charge.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Nest Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EASY INSTALLATION AND SET UP. GOOD QUALITY AND SHARP VISION

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Eye outside

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well even at 1 year of being outside. Cam we ra had clear picture

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome camera i use it for my business it’s really cool

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no complaints, easy to charge and put back up, we’re able to get good quality and hasn’t malfunction gives notifications

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wireless camera

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy integration, no need to run power. Added a solar panel for charging

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 3 camera bundle and they work great with my google nest. I get alerts every time a person is seen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Indoor/Outdoor camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have many of these and they are easy to use. If using outdoors I recommend getting the security cable. They are easy to take down.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Solid camera addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We already had a NestCam system, but we had some blind spots around the perimeter. As these are newer than the originals, they don't show up in the Nest App, but everything shows up in the Google Home app. The battery life is decent, with active cameras lasting 2 weeks, less active units lasting less.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera. Love Google products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with these cameras. They last a long time on battery power. My plan though is to have them plugged in in case I lose power then they're on battery power. Picture is great. You can zoom in to a certain extent

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Set Up and Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera was easy to set up with the out of the box directions. There are several videos on YouTube, but it was a very straightforward set up. I opted for the optional 15 foot cable over the standard cable as I already have a Google Nest Aware subscription and I wanted to have 24/7 monitoring. Having the back up battery is a nice feature though.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Good security camera.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Easy to set up and use. Use it outside for security or inside to check on the dogs while you are away.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Add wireless charging to the next iteration

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you change your WiFi name, it can be hard to reset and reconfigure.. but otherwise works as expected. Great video & sound. I would also like to see wireless charging in future models.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Mattyg19, thanks for letting us know about the issue. We're sorry to hear that you are having a difficult time changing the Wi-Fi settings for Nest Cam (Battery). On the other hand, it's great to hear that you liked the video and sound quality. We also appreciate your suggested wireless charging feature and we'll definitely hand this over to our product team and see what new things we can cook up for you. For any other concerns or support needs that may arise with your Nest Cam (Battery), you're always welcome to contact us here:https://support.google.com/googlenest/gethelp Nest