Customer Ratings & Reviews
- Model:
- GA01894-US
- SKU:
- 6473265
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the Nest Cam's camera quality and ease of use, finding installation straightforward and night vision capabilities satisfactory. However, concerns exist regarding battery life and the consistency of motion detection. Some users also noted challenges with app compatibility and the product's price point.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, does what it’s supposed to do, easy set up
I would recommend this to a friend - Pros mentioned:Camera quality
Plug and play camera
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've got four of these and like them a lot. Pretty good battery life, great video and audio quality, and good range to pick up WiFi even outside of my house. I only need to charge every couple of months. I did sign up for the Nest Aware service for 60ish a year, and it's totally worth it.
I would recommend this to a friend - Pros mentioned:Camera quality
Great camera and easy to use interface
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera is great for home security. Must have got any surveillance setup.
I would recommend this to a friend Title
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these cameras, can be a little tricky to get the hang of. Especially recharging them. I have to do often with activity.
I would recommend this to a friendGood camera but could use some improvements
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup is simple with Home app. Visibility is above average at night with night vision off so long as there's a bit of ambient light, you can make out colors of people's clothing this way. Reviewing events and footage is simple. Complaints....you can only save footage from events and not all the footage captured, you have to subscribe to Nest Aware to have 24hour recording and even then you can only save "event" footage, there needs to be more settings for sensitivity so you tube your zones, cannot access from a computer.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi TheKracka, thanks for posting a review about Nest Cam (battery). We're sorry to hear about your disappointment with Nest Aware.
Nest Aware subscription provides more value for your money with its features. Aside from 30 days of Video History and 24/7 continuous recording, you have access to clips and time lapses and even customizing your own activity zones. The best thing about this subscription is that it will include all your Google Nest devices under one subscription unlike before where you have to pay a monthly subscription for each device.
Your feedback is important to us and your satisfaction is what drives us in improving our products and services. If you need help, you can always reach out to our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Far better than blinks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my blinks with this camera. Much better range and quality.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Recommend if looking for indoor/outdoor camera!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is perfect with no complaints, easy set up & use!!!
I would recommend this to a friend - Pros mentioned:Ease of use
Great gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these as a Christmas gift for my father. Very easy to set up and install.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Nest
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, good image quality, easy wall mount or on tripod
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Google nest outdoor camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent camera clear picture eazy install recommend .
I would recommend this to a friend - Cons mentioned:Battery life
Battery drains very quickly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's very big and the battery drains very quickly.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, DanteAns. Thank you for providing your feedback on the Nest Cam (Battery). We apologize for the inconvenience you've experienced with its battery drain issue. The battery life of the Nest Cam (Battery) can vary based on several factors, including activity levels, temperature, and camera settings. To maximize the battery life of your camera, we recommend adjusting certain settings. These include video quality, length of video clips, time between recorded events, and utilizing activity zones to monitor specific areas. By making these adjustments, you can optimize the battery performance of your Nest Cam (Battery). Here are some typical battery life scenarios for the Nest Cam (Battery):
- Busy: Approximately 1.5 months of battery life (with around 20-25 recorded events per day)
- Typical: Approximately 3 months of battery life (with about 9-12 recorded events per day)
- Quiet: Approximately 7 months of battery life (with about 2-4 recorded events per day)
It's essential to check the frequency of events you're receiving per day with your Nest Cam (Battery). If the short battery life is not directly related to the frequency of events, we may need to take a closer look at your device and understand what could be causing the issue. For further assistance, please don't hesitate to contact our support team. You can reach them by visiting this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Great pack of cams
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use! The only thing I would change is an additional charging cable.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, Marmorse. We appreciate your feedback and we’re glad that you find the Nest Cam (battery) with ease of use. We hear your concern about having one charging cable only for the 2-pack cameras. The inclusion of a single cable is intentional, as the cameras shouldn't usually need to be charged at the same time due to differences in usage, such as event frequency or scene the camera is observing, sensitivity and event duration settings, and more.
We’ll share your feedback with the right team as we’re constantly looking to improve the reliability, usability, and use of various features. If help is needed, let us know by visiting us anytime here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality, Ease of use
Great Cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great video quality and easy to set up. Battery life is as expected for a wireless setup.
I would recommend this to a friend Ol reliable
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been a good experience overall. There have been a couple instances where I wanted to go back to a specific event. But there was a drop in events. Like 2 minutes before the event and then it picks up several minutes later. Happened pretty few and far between times. But I have 6 devices so I can’t really complain too much.
I would recommend this to a friend- Cons mentioned:Connectivity
Not Bad, Consider Other Options
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera itself is okay but seems all Google Next cameras have some kind of connection issues. I had to disable some settings in my router to make the connection stable. For outdoor camera like this, maybe would consider different options for better connectivity.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there! We appreciate your feedback on Nest Cam (indoor, wired). We hear your concerns, and we’d be happy to share this with the right team for future improvements. Meanwhile, you can visit these links that can help in the event of a connectivity issue:
Wi-Fi networks that are incompatible or aren’t recommended: https://support.google.com/googlenest/answer/9249905
Recommended Wi-Fi network and router settings: https://support.google.com/googlenest/answer/9240155
We have help available for your support needs here: https://support.google.com/googlenest/gethelp
- Cons mentioned:App compatibility
Buggy, slow, unimproved a year later.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras simply do not have the app integration you would expect compared to previous cameras. First, there is no web option to view camera feed nor can you stream to a wireless display such as a Chromecast. At first this could be excused as a coming feature but a year later it's starting to feel like another abandoned Google product. I run 6 of these plugged in with 24/7 history and all cameras still, consistently trigger 4-5 false "person" alerts a day. Unfortunately the camera stream does nothing to indicate where it thought it saw a person so you could potentially fix the issue. The biggest issue by far though is that after sending a push notification of activity, 90% of the time trying to launch the stream results in errors or "This video isn't available yet". It's almost like the triggering of an "event" causes the video buffer to stall out since dropping in on the cameras without a push notification always works. Again, after a year and no improvement is concerning. Overall I am growing tired of Google hardware and can't recommend these cameras.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi NickB, thanks for sharing your insights with us. We're sorry for any disappointment you may be having with some of the limited features on Nest Cam (Battery).
Although streaming to your TV using a Chromecast is still not supported, you may stream the video feed to a smart display device, like the Nest Hub or Nest Hub Max. To learn more about this feature, check out this help article: https://support.google.com/googlenest/answer/9137164
Motion detection for Nest Cam (Battery) can be affected by changes in the light level, and shadows moving across the frame like when a cloud moves in front of the sun. This also includes other movements within the camera's field of view like trees or bushes swaying. If you're not getting any alerts or notifications, we recommend trying out the steps below:
1. Change the Activity Zones on your camera. You can delete your existing Activity Zone and create a new one in any area within your camera's field of view. Just make sure that none of the zones you create overlap.
2. Change the angle of your camera and account for the lighting in the surrounding area.
3. Restart your Camera.
We also recommend checking your network for possible congestion. Congestion may affect the streaming capability for your Nest camera, and may cause delayed notifications as well. Disconnecting some of your connected devices can help free up some bandwidth space and enable you to test if you will get better cloud recording speeds. Once you verify congestion, contacting your Internet service provider to check your connection and upgrade your bandwidth is highly recommended.
We request for your patience as we work on developing the features that will enhance your experience with Nest Cam (Battery). In the meantime, you can always contact our support team for any other questions or support needs here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
For future buyers beware...Battery charging issues
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 6 Google cameras so far and I think this last purchase (Google outdoor wireless/battery) will be the last. It's sad as I was hoping to buy 2 more outdoor but I'm now re-assessing other cameras. I hope Google and Bestbuy stops selling these as it is shortchanging their customers. Aside from removing most of the original Nest features like the ability to scrub videos, if you look at Google community you will see that there are lots of issues around the battery options. The wired are OK. I've never had problems with Google/Nest cameras (I think I have all of them except the floodlights). This one purchase for my 2nd time charging it (about 6 months out from purchase) took way past 12 hrs. I strongly believed I've got a defective one but Bestbuy wouldn't honor the warranty since I did not purchase the GeekSquad plan. So I guess there's no point anymore to buy directly from BestBuy then. If you must buy it, at least purchase directly from Google so you'll have the history and the possibility of getting support. I'm now stuck with this one odd camera that I would have to leave overnight for charging in the future which is not supposed to be.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hi there, we're very sorry to hear about the battery issue you're experiencing with your Nest Cameras. We understand how frustrating this situation can be, and this isn't the experience we want for you. To better investigate the camera's behavior, we recommend getting in touch with our support team to explore available options for assistance.
Tap here to get in touch. https://support.google.com/googlenest/gethelp?hl=en
System actually works
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We switched from the Arlo system which was terribly buggy and took forever to load so this was an upgrade in that sense. They also look fantastic! Only issue is that the quality of the video could be better, things that are not up close are rather blurry - no way I could read a license plate with a recording but I could probably describe the car color/make/model.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, lmondot. We’re glad that you like the Nest Cam (battery), and we appreciate you sharing your concern about its video quality. We suggest adjusting your cameras’ video quality that can improve the resolution. The higher the video quality setting you choose, the sharper and more detailed your footage can be, but it also uses more of your internet bandwidth. This setting lets you choose the maximum video quality for your cameras. And whichever level you pick, your camera will automatically adjust its resolution and compression according to how much bandwidth is available. Visit this link to learn more: https://support.google.com/googlenest/answer/9218596
If additional help is needed, please don’t hesitate to contact us here: https://support.google.com/googlenest/gethelp
- Cons mentioned:App compatibility
Yes, it works. No, not with your Nest App or cams.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera does its job. But... surprise!! It doesn't work with your existing Nest App and existing Next cameras. This camera will not appear on your Nest App, and although your existing Nest cameras will appear on the Google Home app, much of their functionality will not. So to get everything you've paid for your existing Nest cameras and this new one, you have to switch back and forth between two different apps. Makes perfect sense, right?!?
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi CDR1, thanks for sharing the details of your feedback about the Nest Cam (Battery). We’re sorry to hear of your disappointment in the lack of functionality in the Nest app. We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app and web app, however, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app.
We're always here to help you improve your experience. For any questions or concerns about your Nest Cam (Battery) and using it effectively in the Google Home app, please feel free to find us here: https://support.google.com/googlenest/gethelp
Nest camera is fine
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great. I don’t love that they only come with a short cable for power as charging can be annoying but tolerable . I preferred the last version of the outdoor camera. Don’t like the need to move to google home with this version
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Vitti. We're hoping that you can get the most of your new Nest Cam Battery. We have some options that might help you, try to explore using a weatherproof extension cable: https://store.google.com/us/collection/accessories_wall?hl=en-US&compatibility=Nest+Cam+%28outdoor+or+indoor%2C+battery%29&productType=Adapters+%26+Cables