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Customer reviews

Rating 4.1 out of 5 stars with 2640 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the Nest Cam's camera quality and ease of use, finding installation straightforward and night vision capabilities satisfactory. However, concerns exist regarding battery life and the consistency of motion detection. Some users also noted challenges with app compatibility and the product's price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 2,640 reviews
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Poor battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera quality is good but battery life is horrible

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, MakaylieD. Thanks for your insights on Nest Cam (Battery). We appreciate that you're liking the image quality of the camera. We do apologize if the battery life didn't meet your expectations.

      Your Nest camera's battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios for your Nest Cam (Battery):
      Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
      Typical: About 3 months battery life (about 9 - 12 recorded events per day)
      Quiet: About 7 months battery life (about 2 - 4 recorded events per day)

      We recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. You may contact our support team for further assistance here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Great fit for a Google Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy it was to setup and have integrated into a Google Home. Great battery life. The only downside is the range for how far away movement will trigger a recording event. I have a driveway about 60ft from the mounting point on the house and it seems like the max distance movement will trigger a recording is 30ft.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Tyler. It’s great to hear that the setup of your Nest Cam (battery) went easy, and that you like its battery life. We hear your concern about the event detection feature.

      Event detection depends on the camera settings that you select. You can choose which events your camera or doorbell can detect and record (people, motion, package, etc.). From there, you (and each member of your home) can decide which of those events to get notifications for. If an event is turned off, you won’t get notifications for that kind of activity. You can also change the settings like adjusting video quality, wake-up sensitivity, length of video clips, time between recorded events, and using activity zones to monitor specific areas.

      You can contact us anytime at the Google Nest Help Page if more help is needed: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    First Nest brand cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome camera. I was really debating between Ring & Nest. I have some Ring cams on other property already. I like the Nest better and I'll tell you why. The facial recognition is killer,love that. The battery seems to last a lot longer, about a month between charges in a busy house & lastly, I think a better looking camera. Great cam,you won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Safe and secure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to view my driveway and back yard. This camera is easy to set up and view anytime anywhere. I have a nest account and have 4 cameras connected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, simple setup and all. Great purchase price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Consumer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good batter stay long, clear vidio, and image, easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Live feed drops after 7 seconds....

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm looking past the fact I like the Nest app better than Google Home for the cameras....but what is strange is that I cannot watch a live camera feed for more than 7 seconds before it goes to "camera unavailable". I then hit the "retry" button and watch for 7 more seconds...on and on. What is strange is that my wife has the same identical phone as me (OnePlus6T), and she does not have this issue! She can watch un-interrupted. Our wifi is very good. There must be a setting or app interfering on my phone....anyone else have this??

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Erica, thanks for sharing your feedback with us about the Nest Cam (battery). We’re sorry to hear about the strange behavior of your camera watching the live feed. There could be some phone settings that prevent you viewing the live camera feed, and we’d like to learn more about your concern. If you’re willing to work with us in finding a solution, feel free to contact us anytime here and we’ll do our best to help: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    I love this product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this surveillance cámaras, easy to connect, great image.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good camera, no nest app support

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works as intended. Annoying that it's not compatible with the NEST app. That seems like it would have been easy to implement.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Drew, thanks for taking the time to share your feedback. We apologize if you’re unable to add your Nest Cam (battery) in the Nest app.

      The new Nest Cam (battery) is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.

      We value your feedback as it will greatly help us in improving our products and services. If you have any questions or concerns, you can always reach out to our support team. We’d be more than happy to help here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Google Nest wireless cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras were easy to mount and connect to app. Good quality video

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Love these cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 of them and the doorbell. All works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked these up open box "excellent". I had been keeping an eye out for a sale, but i never found one. Received a gift card for BB. These were easy to install, charge, and load onto my "Home". Hardware for multiple mounting situations. Batteries last approx 3-4 months depending on triggered recordings. I love being able to see my property at any time with these.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality cameras with easy install. The cameras have a good quality picture at night. Very satisfied with the product will recommend to friends/family

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Outdoor Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, clean pics. connected to wifi with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added to a summer home; easy to check on remote homes with the app

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera's have great video quality and are easy to setup

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Home security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good viewing and easy to install. Only gripe is Wi-Fi seems weak

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera option for outside. Clear picture and easy to use with app.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Google makes me giggle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Not the best camera out there but it is a great choice if you are already invested in Google/Nest hardware.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    If it's on sale, I suppose. But disappointed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok. I expected better. It doesn't seem to allow me to hook it up to the old nest app where my doorbell is connected. The nest app lets me keep record all the time. The google app only records when it is triggered and simply is not as useful as the doorbell camera, in comparison. Also, if you don't plan on having it always plugged in, it also kinda sucks.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi UserX, thanks for sharing the details of your feedback on Nest Cam (battery), and we’re sorry to hear your expectations are not met.

      The new Nest cameras and doorbell are exclusive to the Home app because we wanted to create an integrated experience with your speakers and displays, your favorite Nest and other smart home devices, and Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control, as our team is working on bringing full functionality to the Google Home app.

      We’re not moving away from 24/7 video history. Our goal is to give users more choice. With event video history, we wanted our products to help you understand what’s going on at home easily and highlight the important activity for you. If you want to see everything that happens at home, we offer 24/7 video history on wired Nest Cams with a Nest Aware Plus subscription. We continue to invest in the use of both technologies.

      You’re always welcome to visit us at the Google Nest Help page for questions or concerns: https://support.google.com/googlenest/gethelp Nest