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Customer reviews

Rating 4.1 out of 5 stars with 2640 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the Nest Cam's camera quality and ease of use, finding installation straightforward and night vision capabilities satisfactory. However, concerns exist regarding battery life and the consistency of motion detection. Some users also noted challenges with app compatibility and the product's price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,640 reviews
  • Rated 5 out of 5 stars

    Great outdoor cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this set works much better than the older version of the same brand that we had, though pretty expensive.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nest products rock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great... battery life in the Winter suffers but because it charges quickly it isnt an inconvenience.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Very dissapointed in this camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start out by saying that the design and quality of this camera is good (minus the position of the charging cable). I have metal siding, so I didn't have to drill any holes, the magnet is really strong, and holds well. I just had a series of storms come through my area and it fared well. It was easy to set up and looks great outside my house. Now, its time for the cold water; the battery is, as everyone has said, horrible. 2 days in and my camera was at 68% with 6 total events recorded between the 2 days... Google will try and tell you that battery life is based on many different factors, it is essentially their way of placing blame on you, that somehow its YOUR fault. not the case. I turned all recordings off, charged it to 100% and let it sit outside my home where temperatures in MN have been 75 on average. 3 days later it is sitting at 90% battery. Could I have gotten a faulty unit? Sure, anything that is mass produce will have some issues. But its left a bad taste in my mouth all the same. I don't know what I'm going to do at this point, but after al the hype, i'm not impressed

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi MWPHennessy, we appreciate you taking the time to let us know of your experience with the Nest Cam (Battery). We’re sorry to learn that you ran into an issue with the battery, and that you don’t like the position of the charging cable. We’re always listening to what our customers’ share with us to identify areas we can improve.

      Besides the time between recorded events, battery life also depends on activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, and using activity zones to monitor specific areas. Below are some typical scenarios about the battery life:

      Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
      Typical - About 3 months battery life (about 9 - 12 recorded events per day)
      Quiet - About 7 months battery life (about 2 - 4 recorded events per day)

      We suggest adjusting the video quality in settings to balance high resolution video with longer battery life and lower bandwidth use. Check this link that might be helpful for you: https://support.google.com/googlenest/answer/10901611

      If the issue persists after checking the steps above, you may reach out to us anytime at the following link and we’ll do our best to help: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Good enough, but google sure is messed up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is decent, does its job. However now that google has fragmented the nest ecosystem, those of us that have "older" nest products now have to live with two different platforms. If I want to see these cameras, i have to go to the home app. Other cameras, to the nest app. History in one, not the other. Alerts from nest app and sometimes the home app overlap. Its silly.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Cywolf1, we're sorry to hear that you are not pleased with the move we made to the Google Home app for the new generation of Nest cameras, including Nest Cam (Battery).

      Our goal for the launching of the new generation of Nest cameras is to make the Google Home app the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
      - Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
      - Your Google Nest devices and services will work together. For example, if you have a Nest camera and a Nest Hub, just say, ""Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
      - One account to sign into both the Nest and Google Home apps.
      - Your homes and home members will be aligned across the Nest and Google Home apps.

      You may transfer your old Nest cameras to the Google Home app together with your Nest Cam (Battery). Here's how: https://support.google.com/googlenest/answer/9893532

      Our support team would be happy to help you with your support concerns. Please reach out to our support team here:  https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery life is poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with this product however, after one month’s use the battery already requires recharging. It is setup with the basic defaults and a maximum of 30 sec recordings. I get about 15 events a day so did not expect that to drain the battery so quickly.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, TJM1. We're sorry to hear that you're experiencing some battery issues with your Nest Cam (battery). We recommend changing the settings to save the battery by lowering the battery usage. You can also use the Battery Saver feature of the device. When the automatic Battery Saver is enabled, your camera or doorbell will automatically adjust its features to help conserve the battery. To know more about saving or improving battery life or if you have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this store. This camera is clear and worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Google Product Of The Year

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras. They look awesome and easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup up an use. Very clear picture and sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did what it was intended to do which was provide security to my mobile home while Im away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not compatible with the Nest App

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original Nest app was so much better, smoother, quicker and more user friendly than the Google Home app which is a tragedy... I don’t know why google had to lower the quality by making these none-backward compatible with an awesome Nest app that they decided to decommission and use Google Home instead.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, AmineB. We appreciate that you find the Nest app great. We’re sorry to hear that using the Home app for your Nest Cam (Battery) is less than ideal for you.

      We understand that longtime Nest users enjoy viewing their camera feeds from the Nest app. However, our goal is to build a complete experience for our new cameras and doorbell in the Google Home app. And while the new Nest cameras and doorbells are exclusive to the Google Home app, users with previous versions of Nest cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. We suggest having the latest version of the Google Home app that can improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view.

      We’ll share your feedback with the right team for future improvements. If you need help with using the camera in the Home app effectively, visit us anytime using this link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Eye spy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to spy on the thieves. Wow, it works! Still have thieves, but now I can see them !

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Gets the job done.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has met our needs for outdoor security. Vey clear and sound quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my Google Home network. Cameras have Great sounds and video for the money. I do have them both hardwired in to get live video all the time. Want to add another for the back of the house.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product. It has video and sound capabilities as well as the option to communicate through them. Setup is quick and easy as well.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, just wish battery lasted longer. But was very easy to setup.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Cook, it’s great to have your feedback on Nest Cam (battery), and we’re glad that you find it a good product, and easy to set up. We hear your concerns about its battery life, and we’re here to help.

      The battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. This link might be helpful: https://support.google.com/googlenest/answer/10901611

      Also, connecting your camera to a power outlet with the included or optional power adapter for continuous power will keep the battery charged. Please note that the power adapter included is not weatherproof and not intended for outdoor use, and you can use a compatible weatherproof cable (sold separately).

      If you need assistance, please contact us anytime at: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Unbelievable so clear

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked it up works great. So so clear even at night.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    google nest camera indoor/outdoor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing camera, perfect images, the ´problem´is that should be available in black....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect cameras to watch around my house, With the Google Home app it's easy to use

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Nest Cam First Gen is much better although powered

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery drains fast if in a high movement area, people, cars, etc. Video quality isn’t any better than First Gen. Would have expected more from a company like Google.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, David. Thanks for your feedback about the Nest Cam (battery). We’re sorry to hear that your experience with the battery life and the video quality is not exceeding your expectations.

      We always aim to improve our products, and your experience highlights areas we can address. Motion detection does impact battery life. We recommend checking out the Home app settings to adjust recording frequency and video length to optimize battery usage for your environment. Here's a helpful guide: https://support.google.com/googlenest/answer/10901611

      Also, while the Nest Cam (battery) maintains the same resolution as the first generation, it offers improved image processing for better clarity, especially in low-light conditions. You can adjust your camera's video quality for sharper images. Just remember, higher quality uses more internet bandwidth, and your camera will automatically find the best balance between detail and smooth streaming based on your available bandwidth. Visit this link to learn more: https://support.google.com/googlenest/answer/9218596

      If more help is needed, you’ll find our dedicated team ready for your support needs here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Recharging the camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are great, however not a fan of the recharging of the cameras. They last for me about 10-14 days.

    I would recommend this to a friend