Customer Ratings & Reviews
- Model:
- GA01894-US
- SKU:
- 6473265
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the Nest Cam's camera quality and ease of use, finding installation straightforward and night vision capabilities satisfactory. However, concerns exist regarding battery life and the consistency of motion detection. Some users also noted challenges with app compatibility and the product's price point.
This summary was generated by AI based on customer reviews.
- Cons mentioned:App compatibility
Misleading to call this a "Nest" camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is misleading for Google to call this new Google Nest Camera Battery a "Nest" camera. It does not work with the Nest app along with all of our other Nest cameras. It cannot be accessed online from a computer along with our other Nest cameras on the Home Nest website. Further, unlike our other Nest cameras, we cannot manually edit clips from video history and cannot even gather a video clip from the Home Nest website from a computer. Google says it's "committed to providing a seamless Home app experience for our [Nest camera] customers." Then why can't we configure our existing Google Nest cameras and doorbells and view their history from the Google Home app? Why can't we access the new Nest camera online from our computer? Why do we have to use two different apps to get notifications from our Google Nest cameras? Why does the new Nest camera not have the Enhance feature present on our existing Nest cameras to set zoom when recording history? Why can we only get email notifications from our existing Nest cameras and not this new Nest camera? This is NOT "seamless." Releasing this camera without having this in place and instead promising to improve it sometime in the future is like selling a new car and saying "sorry, unlike your current car, reverse gear doesn't work right now, and the windows and air conditioning also don't work right now; we're working on adding those features in the future. And by the way, the old model is no longer available." As a long-time Google Nest customer, I am profoundly unhappy with our new Google Nest camera, which we purchased because the previous Google Nest outdoor camera is no longer available. This new camera is really a "beta" release and Google should be compensating customers for testing its as-yet-unfinished product.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi MplsCustomer, we highly appreciate you for letting us know of your experience with using the Nest Cam (Battery) and the Google Home app and we’re sorry that it was an unhappy experience for you.
While the new Nest cameras and doorbells are exclusive to the Google Home app, users with previous versions of Nest cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. We understand that long time Nest users enjoy viewing their Nest camera feeds from the Nest app and web app, however, our priority with this launch was to create an integrated experience with other Google Nest speakers and displays, and to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant.
Also, you can customize or change a variety of settings for your Google Nest cameras such as video quality, notifications, battery usage, the name of your device, and more:
- Open the Home app.
- On the home screen, tap your camera or doorbell.
- Tap Settings . From there, you’ll be able to change its settings.
You may visit this link to learn more: https://support.google.com/googlenest/answer/9231819
We care about your experience and we’re taking your feedback seriously to work on improving our products and services. If you need further assistance with the features and performance of your Nest Cam (Battery) and the Google Home app, you’re more than welcome to visit us anytime here: https://support.google.com/googlenest/gethelp
Thank you Google
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm giving these a 5-star rating because they can actually be used as a security device. Every other doorbell cam and WiFi camera cannot. If your WiFi goes down because of someone with a jammer, these keep recording up to 3 hours of footage and upload it when they are back online. They also have WPA3 security to require PMF so they can't be deauthed. No other camera besides a hard-wired camera (like PoE) can be used as a security device except these. Thank you Google for trying. Yes the app needs work and they lack features but at least you can rely on them. I tested it out just to be sure. Shut down the WiFi router, moved around in front of these (one plugged in, other on battery), went back and turned the router on and there it was- the footage taken without WiFi sitting right there in the Google Home app like it never missed a beat for both cameras.
I would recommend this to a friendThey get the job done
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sure the picture could be a little clearer. Sure the plug should plug in the correct direction, but the cameras do what I need them to do. I can see people at my backdoor, front door, driveway and side of house. They are super easy to mount. I even installed outlets by all the cameras (yes, I am handy), but wished they made a waterproof cable that was only 6 feet long. Overall these are good, not excellent, but good.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there Bond007, thanks for sharing your suggestions with us. We´ll definitely take note of the information you provide us and we´ll also make sure to pass it to our product team since we´re always working hard to keep improving our products and services. We hope you will keep a close watch on products we will be releasing before long. In the meantime, please feel free to reach out to our support team using this link: https://support.google.com/googlenest/gethelp
Battery life is great !
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved Nest app but transitioned to Google home, still getting used to it , has a great quality but only records pieces ,not 24 hour videos. I would rather do plugins,but if you’re installing it on a tree or Far from and outdoor electric outlet, Thai is the best camera to buy , life battery last for 30 days or more !
I would recommend this to a friend- Cons mentioned:Battery life
Good not great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not for north dakota cold.. battery drains fast in cold
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there Shel, thanks for reaching out. Colder temperatures greatly affect the battery life for any device, including Nest Cam (Battery). And during winter, the battery life of Nest Cam (Battery) may have less than half the life that it has at temperatures close to -4°F (-20°C). If you still have some questions, please feel free to reach out to our support team and we'd be happy to help you here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Quick and easy to install
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely easy to install and set up, connected to the google app in no time wide angle I can see my entire backyard
I would recommend this to a friend - Pros mentioned:Ease of use
Solid Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Google Nest Camera's were super easy to setup. They provide peace of mind while I'm not at home myself. There are several options to choose for monitoring and notifications with options to maximize battery life.
I would recommend this to a friend - Pros mentioned:Night vision
Good product
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be 5star but google decided to tweak the resolution and brightness with an update. Now the colors are washed out but night vision is very good. Still the cameras work very well have 5 around my house for over 3 years now.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, Door. Thanks for investing high on Google Nest cameras, and for sharing your feedback on the Nest Cam (Battery). We’re sorry to hear about your experience with its video quality.
You can adjust your cameras’ video quality that can improve the resolution. The higher the video quality setting you choose, the sharper and more detailed your footage can be, but it also uses more of your internet bandwidth. This setting lets you choose the maximum video quality for your cameras. And whichever level you pick, your camera will automatically adjust its resolution and compression according to how much bandwidth is available. Visit the Google Nest Help Center to learn more on how to change Nest camera or doorbell video quality: https://support.google.com/googlenest/answer/9218596
For more help, don’t hesitate to visit us at the following link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Not Bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup but wishing it was fully integrated with NEST
I would recommend this to a friend - Cons mentioned:Battery life
Good security system
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both cameras work well when placed in a good position. They don't last as long as I'd hoped because of the traffic in the areas so I ended up hard writing them to power.
I would recommend this to a friend Best buy is the best to buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love best buy has the best options at the best price Amazon compatible on pricing makes me a best buy lifer
I would recommend this to a friend- Cons mentioned:Battery life
Good concept. Not well executed for busy areas.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery is not good at all. Charging once a week at this point. Only have people notifications on. Cords are not long enough if you have in a tough area. Charging is so slow for 2022. A few hours. Then it doesn't last long. You want to install this in a easy access spot hopefully with an outlet nearby. Video says 1080p, but when I look at downloaded recordings. Blurry with any zoom. Does not detect people walk right near it at my place. But someone across the street I will get a notification. Not a bad option. But google home doesn't have much to offer regarding settings or video. Cannot even view videos on computer like Nest.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi jetsareokay, we truly appreciate our feedback on Nest Cam (battery), and are sorry to learn your expectations are not met.
Your Nest doorbell could be detecting a lot of activities, as the battery life will depend on factors including activity, temperature, and doorbell settings that you select. You can extend the battery life of your doorbell by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. This link might be helpful: https://support.google.com/googlenest/answer/10901611
It only takes around 4-5 hours to fully charge the Nest Cam (battery). And to avoid charging the battery more often than you should, you might want to consider connecting your camera to a power outlet with the included or optional power adapter. Connecting to continuous power will keep the battery charged. Please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use and you can use a compatible weatherproof cable (sold separately).
We request for your patience as we’re working on a seamless solution to create a better user experience. Meanwhile, we suggest having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view for cameras set up in the Google Home app.
Your feedback and experience are important to us. If you’re willing, please get in touch with our specialists team so we can guide you with structured troubleshooting procedures, here: https://support.google.com/googlenest/answer/10901611
- Pros mentioned:Camera quality
Great cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Switched from ring to these and these do not disappoint. Plus when plugged in they record 24/7 of you have a paid subscription. Video quality is also better on these
I would recommend this to a friend - Pros mentioned:Ease of use
These are better than you’d expect. Love these!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE!! Easy to mount, and easy to use! We had a lot of work going on at our new house and the ability to communicate to the different people working through our camera was incredible! Very clear speaking on both ends and the camera has a huge view area. Love these! We have 3.
I would recommend this to a friend Great cameras quick install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was worried about battery life but it’s been great so far. Easy install. I plan on buying more soon
I would recommend this to a friend- Pros mentioned:Camera quality
Great investment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is better quality than I thought it would be. Sound is great also. I also like that fact that I can change the angle of the camera. I have had no problem with them magnets. The magnets are very strong holding the cameras up.
I would recommend this to a friend Needs more storage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras work well, so wish that they came with at least 24hours of free recording storage but only saves a few hrs. The app could use some updating.
I would recommend this to a friend- Cons mentioned:Battery life
Disappointed with constantly charging battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera. I bought them because I needed a camera that I didn’t need to have plugged in all the time. The salesperson told me it would be months between charges. I have to charge it every night overnight. Which is a hassle and defeats the purpose of having a camera round the clock if it’s charging overnight.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi MC10, thanks for posting your feedback on Nest Cam (Battery), and we’re sorry to hear that the battery doesn’t last long. We can imagine how inconvenient it could be having to charge it every night, which is not what the camera is designed for. We’d be happy to guide you with simple checks to see whether this is a device issue, or caused by other environmental factors. If you're willing, please communicate with us using our support channels here so we can look for a resolution that will help you best: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Not a bad Cam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far not a bad camera. Still getting use to it. Going to see how long the battery life last
I would recommend this to a friend - Pros mentioned:Ease of use
Camera
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the cameras and the price was very fair and easy to install
I would recommend this to a friend