Customer Ratings & Reviews
- Model:
- GA01894-US
- SKU:
- 6473265
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the Nest Cam's camera quality and ease of use, finding installation straightforward and night vision capabilities satisfactory. However, concerns exist regarding battery life and the consistency of motion detection. Some users also noted challenges with app compatibility and the product's price point.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Good Quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Quality, but wish the picture wasn't so wide angle.
I would recommend this to a friend - Pros mentioned:Installation
Great purchase, highly recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy local expert provided a great overview of the product. The installation was extremely easy. Used one in the house and the other outside. Added power cable to avoid removing it for charging and the need to pick the right angle, when remounting. Highly recommend!
I would recommend this to a friend - Pros mentioned:Camera quality
My security
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Es increíble lo que dura la batería, imagen nítida, las notificaciones a tiempo, en vivo , perfecta
I would recommend this to a friend - Pros mentioned:Camera quality
My security
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Es increíble lo que dura la batería, imagen nítida, las notificaciones a tiempo, en vivo , perfecta
I would recommend this to a friend - Pros mentioned:Ease of use
Great Outdoor Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cameras are easy to set up and for a decent price.
I would recommend this to a friend - Pros mentioned:Camera quality
Best security camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera is amazing, the features really sync with the Google home app. The picture is clear and crisp
I would recommend this to a friend - Pros mentioned:Camera quality
Nick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed. Priced right and we're easy to install and set up. Using them for more than 10 days. Battery life is very good. Activity is normal and battery is holding. Purchased the covers/theft hoods also. Crisp video. I am satisfied with the purchase.
I would recommend this to a friend Solid, could have included a second charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save some cash by getting two but you only get one indoor charging cable just FYI
I would recommend this to a friend- Pros mentioned:Camera quality
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nest products were the best cameras in the market until somebody had the great idea of switching to the Google home app
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, StraightUpHerbs! Thank you for your feedback on the Nest Cam and its integration with the Google Home app. We appreciate your loyalty to Nest products and understand that changes in the user experience can be impactful. We want to assure you that the transition to the Google Home app was aimed at providing a more unified and streamlined ecosystem for our users. We value your input and recognize that changes can be challenging. But what we can assure you is that we're always here to help. We have a dedicated support team available on the Google Help Center to answer your questions and address any issues you may encounter. You may reach us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
yes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has a very long battery life and have good quality video
I would recommend this to a friend Very disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very glitchy and slow. I thought for the price point it would be faster and better than its competitors but I was very wrong. If you don't mind not knowing who is in your driveway until 30 seconds later, this is for you.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Thanks for reaching out about your Nest Cam (Battery), jayr. We hear your concerns regarding having connection issues with your camera — we understand the frustration. Here’s a few things to get your device running smoothly:
1. Check your camera’s distance to the router.
2. Restart your camera.
3. Make sure your home Wi-Fi is working.
4. Restart your router.
5. Check the settings on your Wi-Fi router or access point.
If these steps don’t help, we’d be happy to investigate and get you a resolution: https://support.google.com/googlenest/gethelp?
- Pros mentioned:Camera quality
Great camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best camera for the front door/porch area. Good price & I used my Best Buy rewards towards it. I highly recommend it. Also, load the app & it clicks like a notification, similar to a text & you can see who is there & speak to whoever at the front porch. I love it!
I would recommend this to a friend - Pros mentioned:Camera quality
Great camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera amd video investment, very poweful csmera and great sound quality. I have the nest dootbell camera and both are very dependable and wortj it
I would recommend this to a friend - Cons mentioned:Battery life
Google camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery charging times needs to improve. In cold weather stop working.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Sanat, thank you for sharing your review. We're sorry to learn that you're experiencing battery issues with your Nest Cam (battery). We'd like to know more details about this issue as well as why it doesn't work in cold weather so we can better identify the cause and provide you with some troubleshooting tips that may improve your experience. Please contact our support specialists so we can further assist you with your concern. You can reach us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Additional pair of eyes
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been an excellent exterior camera for our 2nd home away from home. It allows us to check on it when we're away.
I would recommend this to a friend - Cons mentioned:Battery life
Not satisficed with my security camera purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was sold something different then what I asked for. I was told I was buying Security Camera that would be hard wired not requiring recharging a battery. What was installed were battery operated cameras requiring recharging. They are ok but the battery charging looks like it will occur about every 4 weeks.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, thanks for sharing your experience about Nest Cam (Battery). We’re sorry to hear that you got an incorrect device.
For the battery life, it will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
- Busy - About 1.5 months battery life (about 20 - 25 recorded events per day).
- Typical - About 3 months battery life (about 9 - 12 recorded events per day).
- Quiet - About 7 months battery life (about 2 - 4 recorded events per day).
We recommend contacting BestBuy about their return/exchange policy. You may also contact our support team for further assistance with your concern, by simply reaching out to us here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Well made product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well made, easy to install. Battery will drain with frequent use.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Tank, thanks for your feedback. Battery life of your Nest Cam will depend on factors including activity, temperature, and camera settings that you select. You may extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
Typical: About 3 months battery life (about 9 - 12 recorded events per day)
Quiet: About 7 months battery life (about 2 - 4 recorded events per day)
It only takes around 4-5 hours to fully charge the Nest Cam (battery). The Google Home app shows you how much time you have left until your battery will need to be charged, and the app will also notify you once the camera needs to charge.
We greatly appreciate your feedback as it helps us better understand our customers’ preferences and needs. For issues with the performance and features of the Nest Cam, please let us know and we’d be happy to help you, here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Good Camera with google system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality! Clear picture but connection sometime drop need more work
I would recommend this to a friend - Pros mentioned:Camera quality
Does not show up in nest app , only Google home
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The over all camera works great. But if your expecting the camera to show up in the nest app your going to be highly disappointed. You also can't get this camera to stream to nest hub max or onto a Google TV like nividia shield. This camera only shows up on Google home, and only on your mobile. Can't view from pixel book either. The nest to Google home migration is a hot mess and I was looking to go Google all in all cameras , but not now If I can't stream on TV and completely upsetting.not even on nest home max. I will be returning because of this.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Ninjaneer, we appreciate your feedback. We're sorry to hear about your disappointment with the Google Home app, and that you're planning to return it.
We wanted to use the Google Home app as the one place you can control all your favorite Nest and other smart home devices, and Google Assistant. It offers you a lot more benefits since you have access to Google´s security features as well. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. If you´re willing to try, you may set up your other Nest cameras to the Google Home app. Here´s a guide that you can follow: https://support.google.com/googlenest/answer/9893532
We value your feedback and we'll make sure to pass them to our product team, since we're always searching for ways to improve our products and services. We’d also like to learn more about the migration issue you encountered, and see how we can improve your experience. Please do not hesitate to contact our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Solid camera that is easy to install
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product. Good looking. The magnet holds the heavy camera firmly even under strong wind. Easy to use with the Google Home app. With the extend power cable, it is being charged all the time and I don't need to worry about running out of power.
I would recommend this to a friend