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Customer reviews

Rating 4.1 out of 5 stars with 2643 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the Nest Cam's camera quality and ease of use, finding installation straightforward and night vision capabilities satisfactory. However, concerns exist regarding battery life and the consistency of motion detection. Some users also noted challenges with app compatibility and the product's price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 2,644 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid camera that is easy to install

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Good looking. The magnet holds the heavy camera firmly even under strong wind. Easy to use with the Google Home app. With the extend power cable, it is being charged all the time and I don't need to worry about running out of power.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery not efficient in cold weather

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase. However, you’ll want to use with the power cable. Battery does not hold charge very long especially in cold weather.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Worth the money if you’re invested in Google

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it. Long battery life as well. Simple to Mount and set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google cameras!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two for these cameras came in both not working. I have two already and hook up and work fine. So I know it’s not me. The return process was easy . Now just waiting for my money back.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Buyer Beware-Does not work with Nest Home on a PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this camera within approximately one hour of owning it, for one reason. It is not compatible with the existing Nest Home system - and CANNOT be viewed from a computer. I currently have 5 previous Nest Cameras (a combination of IQ, Indoor, Outdoor and Doorbell) and needed to add another camera to cover a different area of my home. Since this is all Nest (Google) offers now, I didn't really hesitate. Nor did it occur to me to research any further than the specs of the camera. Upon attempting to set it up, I slowly discovered the major problem with the new camera models. I attempted to add it to my existing Nest Home App, and was told I need to use the Google Home App for this device. I knew Google bought Nest so I figured, this was just another change. I went ahead and downloaded the new app and continued on. It took a lot longer to add then all my other cameras did with the Nest Home App, but that was fine. When it was done, I could see all of my cameras in the Google Home App - great, I thought. I was done. Well, not so fast. I pulled up the Nest Home on my laptop and the new camera wasn't there. Maybe I needed to go to a new site? That's when the searching started, and I found complaint after complaint about Google and how their new cameras do not play nicely with Nest Home and you cannot access Google Home on a computer. It is only available via App. And, the App doesn't really have much in the way of settings like Nest Home does. I couldn't even find zones, but I honestly didn't look long because at that point I was already boxing it back up to take it back. Sure I use my App to view my cameras when I'm out and about, but when I'm home I want to pull them up on something a tad larger. And sometimes I want to save video clips or take screen shots to save to my hard drive - possible through the app I suppose, but far from quick and easy. Bottom line - if you're expecting to see this camera with all your existing Nest cameras in the Nest Home app AND in Nest Home on your computer, you will be disappointed and possibly very frustrated. Either find an older version still for sale (I found one on Amazon) or wait until Google gets their ducks in a row and fully integrates their new cameras.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi MizGMarie, thanks for taking the time to share your feedback about your experience with the Nest Cam (Battery), and we’re sorry to learn it’s a disappointment for you.

      We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app, however, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We’d like to give our customers choice, to make devices for every home, and we’re continuing to support the Nest App. New Nest cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams.

      We understand your decision to return it, and if you’d like to try the new Nest cameras again in the future, our dedicated team will be ready to help you with any concerns you may have here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great cameras for the money. Only vulnerable to thieves smart enough to use wifi manipulating technology.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Neat cams sre great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation no cords to worry about. Battery life is impacted in cold weathet under 30 degeees. But sunmer is good

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great when I’m allowed to put cameras all around my house wired or wirelessly. Great quality and reliability

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Battery Life

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hold a long charge (Months) in low traffic areas and easy to install. The recharge is fast too. It also allows you to direct plug in if you have access to a outlet. I like it doesn’t need a power source where you install.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice camera to mount outside on your home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality camera that is pretty straightforward. It works with all my google home stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Outdoor camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera quality above expectations. Capture a 180 view from where installed which surprised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera, need to buy ac cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iverall a good camera. Hiwever, the camera used to come with the AC cord. Now it has a battery and if you want AC you must buy it separately.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are - by far - the easiest cameras to setup and use. They just work and consistently so. My only complaint is that the google nest aware premium subscription is pretty pricy and necessary if you want to get full use of the camera’s features.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    App needs improvement.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adequate battery life but disappointed it doesn’t work with nest app. Have to have both apps, because google app not as good as nest app. Two of my other cameras won’t open in google app automatically and not as fast as nest app. Don’t think I will by any more products until there is improvement.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi JayD, thanks for posting a review. We’re sorry to hear that Nest Cam (Battery) didn’t meet your expectations.

      Our priority is giving our customers choice and making devices for every home, and we’re continuing to support the Nest App. New Nest cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app, so all of your cameras can be set up and controlled in one place. Also, using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools and with seamless integration with other Google devices.

      For the battery life, it will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
      - Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
      - Typical - About 3 months battery life (about 9 - 12 recorded events per day)
      - Quiet - About 7 months battery life (about 2 - 4 recorded events per day)

      Our support team is always here to help. If you need assistance, feel free to contact us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good camera to use and configure

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The secuirty camera was easy to install and the APP was easy to configure the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them absolutely amazing picture and love how easy it is to use

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, clear and able to hear audio great love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    great starter laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good starter laptop. I've had it for a month now with no issues

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Outdoor camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, battery life was less than expected.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for reaching out. We´re sorry to hear that the battery life didn't quite meet your expectations. Battery life of Nest Cam (Battery) will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios for your Nest Cam (Battery):
      Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
      Typical: About 3 months battery life (about 9 - 12 recorded events per day)
      Quiet: About 7 months battery life (about 2 - 4 recorded events per day)

      We recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. You may contact our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    RAGS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot believe they only send one charging cord for both cameras.

    I would recommend this to a friend