Customers enjoy the Nest Cam 2 Pack for its great camera quality and ease of use. Many users also appreciate the overall performance, easy installation, and clear night vision. However, some customers have expressed concerns about the battery life. Others have noted issues with app compatibility, motion detection range, and connectivity.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,718 reviews
Pros mentioned:
Camera quality
Rated 3 out of 5 stars
Disappointed
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nest products were the best cameras in the market until somebody had the great idea of switching to the Google home app
Hey there, StraightUpHerbs! Thank you for your feedback on the Nest Cam and its integration with the Google Home app. We appreciate your loyalty to Nest products and understand that changes in the user experience can be impactful. We want to assure you that the transition to the Google Home app was aimed at providing a more unified and streamlined ecosystem for our users. We value your input and recognize that changes can be challenging. But what we can assure you is that we're always here to help. We have a dedicated support team available on the Google Help Center to answer your questions and address any issues you may encounter. You may reach us here: https://support.google.com/googlenest/gethelp
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Outdoor camera
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great camera, battery life was less than expected.
Hi there, thanks for reaching out. We´re sorry to hear that the battery life didn't quite meet your expectations. Battery life of Nest Cam (Battery) will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios for your Nest Cam (Battery): Busy: About 1.5 months battery life (about 20 - 25 recorded events per day) Typical: About 3 months battery life (about 9 - 12 recorded events per day) Quiet: About 7 months battery life (about 2 - 4 recorded events per day)
We recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. You may contact our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Excellent Camera
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good. I think a this is a good idea for low traffic areas to preserve the battery life. So far after 1 day and not full charging it it only lost 1%. I haven't even begin to set zones. Picture at day or night is amazing.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worst experience with these cameras. They work well in the begining and as time goes by the video quality goes to crap and the cameras stop connecting altogether. Every update released to the Home app seems to make things worse. If you dont care about security and throwing money away then these are the cameras for you. Worse is that they just jacked up the price to their subscription to habe these garbage cameras running. Worse buy of all hands down.
Hi Muky, thanks for giving us a review about the Nest Cam (Battery). We're sorry to hear that you had few software issues, but are glad that it was fixed after an update. We hope you’re making the most out of it. And if you run into any concerns around the features and functionality of the Nest camera, feel free to let us know here and we’ll gladly help you the best we can: https://support.google.com/googlenest/gethelp
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Additional pair of eyes
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This has been an excellent exterior camera for our 2nd home away from home. It allows us to check on it when we're away.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very easy to install. I did purchase an aftermarket security device for my security device, which anchors it to the wall. Otherwise, the software keeps me up to date, and I know how often the dogs are walked in my neighborhood. Neat.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love being able to have this on my Google home app. A few things I am not happy with. It seems like it doesn't capture people as soon as they get in range of my area. When viewing the history it seems to take forever to view or the viewing stops. They should change on the history that I pick and choose what history I want to delete.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great camera
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love these cameras and very easy to install and use .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy installation no cords to worry about. Battery life is impacted in cold weathet under 30 degeees. But sunmer is good
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Great outdoor Cameras.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up. Clear videos and Voice control works geat. Outside Camera. I also bought the theft shield. I gave the, Ease of use," 3 stars. Because customer service was no help at all after I needed to reset.
I would recommend this to a friend
Brand response from Nest Support
Posted .
Hi Williams, thanks for posting a review about Nest Cam (Battery). We’re sorry to hear that our support fell short in providing the help you needed.
Your feedback is important to us, and we’d like to help you the best way possible. For future reference, here’s the link on how to reset your Nest cameras: https://support.google.com/googlenest/answer/9252162. If you need further assistance, feel free to contact our support team. We’re hoping that you’ll give us another chance to improve your experience here: https://support.google.com/googlenesthelp
Rated 5 out of 5 stars
User Friendly
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s super great! I haven’t gotten into the settings of it yet but just with a basic setup it records when someone walks pass and I got it hooked up to my Alexa echo show 5 on my nightstand. I have it at the front door and you can communicate through it. The speaker on it is loud and clear and the mic is great too. I’m not looking forward to customizing it more so I’ll probably leave it as is. It comes with a white security cable also so you won’t have to buy one. I bought an extra pack of security cables not knowing that the nest comes with one.