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Customer reviews

Rating 4.1 out of 5 stars with 2643 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the Nest Cam's camera quality and ease of use, finding installation straightforward and night vision capabilities satisfactory. However, concerns exist regarding battery life and the consistency of motion detection. Some users also noted challenges with app compatibility and the product's price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,644 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality across this product line and the app’s ease-of-use. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Nest!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great outdoor camera, connects to my Google Home app and lets me see everything in my backyard. Great video and sound quality as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Missy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have gave it a 5 star but was a little disappointed as they only come with 1 charger so you can’t charge both at the same time. If I would have known I would have purchased them separately so I could have had a charger for each. Other than that we love it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Good battery life. Would recommend to anyone

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Cord free because of the kids

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to go wireless since my kids wanted to pull out everything plugged in the room. They can’t take this one down. Liked the wired one better since I didn’t have to charge it, but my kids decided that this is the one we’re using

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Cam Cam

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Camera is great, only downfall on this is you have to recharge. If you have to buy this product, buy it with solar power attached to it, so no recharge needed. I will buy it later when I get tired of climbing the ladder.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Great and affordable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for outdoor activities. I like the night capability and great motion sensor detecting movement around

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease to install the camera and the helpfulness of securing the lower part of the house.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 1 out of 5 stars

    Don't do it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So my review has nothing to do with quality of the product, but everything to do with the service of Google. Ignore the name Nest on these cameras - it's all Google. You are forced to use Google Home and can not view any recorded footage on a computer. They will make you download the Nest App - but you can't use it with this device. When you first sign up they give you the option of signing up for a plan - but never bother to tell you that there are two plans to choose from. A basic plan and a plus plan. If you want to upgrade down way, per Google, they will double charge you. So you pay the $60 for the basic plan and then the $120 for the plus plan. If you don't heed my warning and buy this door bell or buy the cameras, sign up for the Plus Plan because the basic plan is garbage. I originally bought the doorbell and cameras so that I could have access to the emergency call features that are included in Nest Aware - but guess what? It refuses to verify my address, hence can't use that feature. Called Nest Support, they transferred me around five times before they said an engineer would be in touch. Weeks later, no one had gotten back with. This apparently is a common issue and Google doesn't seem in a hurry to correct this issue. So basically I'm stuck paying for and using a device I hate because per them, they don't do refunds. As for the quality of the visuals and the installation - wonderful. The picture is amazing and the installation was easy and I had no issues connecting to any of my devices. But under no circumstances would I ever, ever recommend this device to anyone due the customer service of the company.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for posting your experience about Nest Cam (battery). We apologize that our support fell short in providing the help you needed. This is definitely not the kind of experience we want our customers to have. Your feedback is important to us, and we’d like to help you the best way possible. If you’re willing, please give us another chance to improve your experience and reach out to our support team again. We’d be more than happy to assist you here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This turned out to be better than what I was expecting! Great camera quality and easy to install. Absolutely love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera for the google home power user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this device knowing about the google home app integration and I absolutely love it. I wanted a camera that would work seamlessly with my google home network that I already have and this camera does that better than any other camera that I've tried on the market. I use this camera as a wired outdoor camera so I can't comment on battery, but I bought this camera for its AI detection and 24/7 recording feature with the nest aware subscription service ($12) and it does both very well. Nighttime detection and visibility are also pretty good for only a 1080p camera and no spotlight. Overall if you're looking for a camera that working seamlessly with google home packed with unique and helpful features and also using it in wired mode, I'd highly recommend this camera.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    nest cam indoor outdoor wire free

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product a year ago. I love it so far everything is great. I highly recommend this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google flood/cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product combining camer and motion senitive floodlights.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as advertised, looks like a better quality picture on event based recording then my outdoor cam iq which was much more expensive.... don't know the quality on 24/7 when hardwired.... app could be improved....

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi przemko, thanks for taking the time to share your feedback with our support team. We're glad to hear that Nest Cam (Battery) is getting better quality images on event based recording. When hardwired, you get the same image and video quality, but with the added ability to continuously record 24/7.

      We wanted to make the Google Home app as the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
      - Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
      - Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, """"Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
      - One account to sign into both the Nest and Google Home apps.
      - Your homes and home members will be aligned across the Nest and Google Home apps.

      We’d like to learn more about your experience, and see how we can improve it. Please do not hesitate to contact our support team here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my backyard it works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Charge lasts for months outside where I mounted it though a less in the winter. Great view and ease even adding to Google home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have Security Camera for your HOME.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have security Camera for any home. Lots of features and settings.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera quality, ease of install. I am in the Google /Nest universe. Yes I could have went cheaper however the ease an integration made this a no brainier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind I have with my cameras up. Very easy to set up and love the magnetic holder!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Front and back yard cameras

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product let me know if it’s a dog or any animal our person, and can even add a name to the people

    I would recommend this to a friend