Customers enjoy the Nest Cam 2 Pack for its great camera quality and ease of use. Many users also appreciate the overall performance, easy installation, and clear night vision. However, some customers have expressed concerns about the battery life. Others have noted issues with app compatibility, motion detection range, and connectivity.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,718 reviews
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Camaras
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really good quality.
The images are better than other camaras
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 3 out of 5 stars
Needs an app
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great camera quality but lacks a good app to review camera and ease of pulling up to watch camera. If there was an app I’d give 5 stars
Hey there, JuliaW. Thanks for posting your review on your Nest Cam (battery) here. We're sorry to hear that your experience with reviewing or watching video and live feed on the Google Home app has been less than ideal. There is a web version of the Google Home app that makes viewing live streams from your camera more convenient for you. You can check more details about it by visiting this Google Help article here: https://support.google.com/googlenest/answer/9241220
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to install. Just make sure you set the active areas so the camera doesnt pick up trees, flags, car on the street. I set for just our driveway. Otherwise the batter will drain too fast.
I would recommend this to a friend
Brand response from Nest Support
Posted .
Hi CLou, thanks for taking the time to share your feedback. We’re sorry to hear about the battery issues you have with Nest Cam (battery).
The other ways you can extend the battery life of your camera is by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios: - Busy - About 1.5 months battery life (about 20 - 25 recorded events per day) - Typical - About 3 months battery life (about 9 - 12 recorded events per day) - Quiet - About 7 months battery life (about 2 - 4 recorded events per day)
If you’re willing to try, we recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn’t related to the frequency of events, then we may need to have a closer look at your Nest Cam (Battery) and understand what may be causing it. We’re hoping that you’ll give us another chance to improve your experience. You may contact our support team for further assistance here: https://support.google.com/googlenest/gethelp
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Great
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Camera quality, ease of install. I am in the Google /Nest universe. Yes I could have went cheaper however the ease an integration made this a no brainier
This reviewer received promo considerations or sweepstakes entry for writing a review.
Picked this camera up while on sale for a very reasonable price, I’ve been using it with the free 30 day trial of Nest Aware, which so far has worked really good for me, with one or two misses. Battery life has been good for the amount of activity where this camera is placed.
Hi VSmiley, thanks for choosing our Google Nest product. We´re glad to hear that it has worked well for you. We value your experience with our products and we´d like to learn more about any difficulty you may be having with some of its features. You´re more than welcome to contact our support team here: https://support.google.com/googlenest/gethelp
Pros mentioned:
Night vision
Rated 5 out of 5 stars
Great and affordable
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great camera for outdoor activities. I like the night capability and great motion sensor detecting movement around
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's like this huge and heavy battery cam is only made to tilt up. Can't get it to tilt down, making it hard to capture everything. If put down, it's even worse. I've done everything I can think of, moved it around, backward, forward, nothing works. And because of the magnet, there are limitations. I have two of the wired cams with no issues. Even the battery op doorbell has no issues. But this is a headache for lack of better word.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great, love the ability to access the history part with nest aware subscription. Works great with out other google products. The app easy to use also to tell when they need charged
I would recommend this to a friend
Pros mentioned:
Camera quality
Cons mentioned:
Battery life
Rated 1 out of 5 stars
Decent unit...Terrible execution.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy gets a 5 star. Google gets a 0. Leave it to Google to buy and ruin a good thing. This camera is decent quality, but who in their right mind wants to recharge their outside security camera daily. The camera DOES NOT integrate into existing set ups and frankly the application to use it just stinks.
Google tech support to set this up is a joke as well. They do not know a thing about it in India and you will waste many minutes of your life listening to someone ask dumb questions that are not even part of this camera.
Google failed on this totally.
Hi WM07, thanks for sharing your experience. We’re sorry to learn that Nest Cam (battery) didn’t meet your expectations, and that our support fell short in providing the help you needed. This is definitely not the kind of experience we want our customers to have.
The new Nest Cam (Battery) is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
For the battery life, it depends on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios: - Busy - About 1.5 months battery life (about 20 - 25 recorded events per day) - Typical - About 3 months battery life (about 9 - 12 recorded events per day) - Quiet - About 7 months battery life (about 2 - 4 recorded events per day)
If you´re willing to try, we recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your Nest Cam (Battery) and understand what may be causing it. We’re hoping that you’ll give us another chance to improve your experience. Feel free to contact our support team here: https://support.google.com/googlenest/gethelp
Cons mentioned:
Battery life
Rated 3 out of 5 stars
Average security camera. Reconsider alt brand.
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Poor battery life. When streaming from Hub Max it frequently disconnects, requiring me to manually reconnect. However, when streaming from a tablet it maintains its connection.
No, I would not recommend this to a friend
Brand response from Nest Support
Posted .
Hi Greeny, thanks for sharing your feedback with us. We're sorry to hear you're having battery and connectivity issues especially when streaming using your Nest Hub Max. This is not the type of experience we want you to have, and we're here to help. We suggest contacting our support team so we can assist you and check on your Nest Cam(battery) to further investigate what's causing the issues you're having. We might need to perform some troubleshooting steps that may help resolve your concern. Reach out to us here anytime: https://support.google.com/googlenest/gethelp
Cons mentioned:
Battery life
Rated 5 out of 5 stars
Simple and just works
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wish the battery lasted a little longer. Overall a good product, the subscription is worth it. If you get a comparable system from Ubiquiti it would cost 4 times as much.
I would recommend this to a friend
Brand response from Nest Support
Posted .
Hi David, thank you for sharing your review on your Nest Cam (battery) and we're sorry to hear that your experience with the battery life was less than ideal. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. We can also suggest getting the Nest Cam (battery) Weatherproof Cable as this will give your device a consistent source of power. If you need further assistance or have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Reliable and Easy to Set Up
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I know the reviews have been a bit mixed on this camera, but I have found it to be nothing but easy and reliable. It works as designed and I didn't have to rewire my home to set it up! For me, this is a big win!