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Customer reviews

Rating 4.1 out of 5 stars with 2760 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the Nest Cam's camera quality, ease of use, and overall performance. Many also appreciate the simple installation and clear night vision. However, some customers have expressed concerns about the battery life and app compatibility. Others have noted issues with motion detection range and occasional connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 2,760 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good camera to use and configure

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The secuirty camera was easy to install and the APP was easy to configure the camera.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery Life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras themselves are decent but battery life is horrible

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, KLewis. We hear your concerns regarding battery life on the Nest Cam (Battery). Here are some solutions to make sure your device is running smoothly:

      On average here’s how long the battery will last on a single charge:
      Busy - About 1 month battery life (about 25 - 30 recorded events per day)
      Typical - About 2.5 months battery life (about 13 - 16 recorded events per day)
      Quiet - About 6 months battery life (about 2 - 5 recorded events per day)

      Here are a few tips to conserve battery:
      1. Optimize its video quality.
      2. Shorten the length of time for which events are recorded.
      3. Take longer to begin recording between events.

      Check this article for battery saving tips: https://support.google.com/googlenest/answer/10901611

      We’re here 24/7 to help: https://support.google.com/googlenest/gethelp madebygoogle

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera quality, ease of install. I am in the Google /Nest universe. Yes I could have went cheaper however the ease an integration made this a no brainier

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable and Easy to Set Up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know the reviews have been a bit mixed on this camera, but I have found it to be nothing but easy and reliable. It works as designed and I didn't have to rewire my home to set it up! For me, this is a big win!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Average security camera. Reconsider alt brand.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor battery life. When streaming from Hub Max it frequently disconnects, requiring me to manually reconnect. However, when streaming from a tablet it maintains its connection.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Greeny, thanks for sharing your feedback with us. We're sorry to hear you're having battery and connectivity issues especially when streaming using your Nest Hub Max. This is not the type of experience we want you to have, and we're here to help. We suggest contacting our support team so we can assist you and check on your Nest Cam(battery) to further investigate what's causing the issues you're having. We might need to perform some troubleshooting steps that may help resolve your concern. Reach out to us here anytime: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Blessings

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my nest camera with out them they wouldn't got the picture of the guy that tried to break in

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love the ability to access the history part with nest aware subscription. Works great with out other google products. The app easy to use also to tell when they need charged

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Nest!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great outdoor camera, connects to my Google Home app and lets me see everything in my backyard. Great video and sound quality as well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Front and back yard cameras

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product let me know if it’s a dog or any animal our person, and can even add a name to the people

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google wireless camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. With long battery life. Easy to move from room to room. Used when some movers came to pack my house. Thanks to this camera they were caucht taking things before they realized it was there. Blends in well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the Google Camera for those who are looking for quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Strong magnet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install; was impressed with the magnetic attachment for easy angling. Set up in the app was quick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart home approved

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a fan i switched because i had the doorbell feom arlo. I kinda miss arlo as it was good at dected people vs animals. I love the fave reqiginition though. The intercoms are great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Charge lasts for months outside where I mounted it though a less in the winter. Great view and ease even adding to Google home

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Simple and just works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the battery lasted a little longer. Overall a good product, the subscription is worth it. If you get a comparable system from Ubiquiti it would cost 4 times as much.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi David, thank you for sharing your review on your Nest Cam (battery) and we're sorry to hear that your experience with the battery life was less than ideal. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. We can also suggest getting the Nest Cam (battery) Weatherproof Cable as this will give your device a consistent source of power. If you need further assistance or have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good product and great quality.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It was exactly what we needed and provides a good picture for our backyard.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not bad IQ was better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have installed tons of Nest/Google products for clients and myself as well but this new line up is pretty disappointing the is no option for an mounted on post product, the battery life is not great, no 4k recording, and the way it deals with network upgrades is really obnoxious half the time you have to remove the camerafrom the app and factory reset the device just to get it on the new Wi-Fi. Now that being said the price is ok, the fact that it actually does run on a rechargeable battery for certain circumstances is nice, and does not require the nest app is a plus.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello David, thank you for sharing your review. We're sorry to hear that your experience with Nest Cam (battery) has been disappointing when it comes to the overall performance of the device. Your feedback on the updates is appreciated and rest assured that we'll relay this to the right team for future improvements. If you're willing to give it another go, please reach out to our support specialists and allow us to redeem ourselves and help find a better resolution for your Nest Cam. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    App compatibility

    Rated 3 out of 5 stars

    Nice Camera but Google not so nice

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera, however, Google makes you use their APP for it instead of the Nest APP. So now I have most of my cameras in the Nest APP and this one in the Google APP. Poor management on Googles part....

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi ChrisM, thanks for letting us know about the issue you're having with Nest Cam (Battery) and the Google Home app. We're sorry for any inconvenience this experience may be causing you.

      We wanted to make the Google Home app as the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Indoor, Wired):
      - Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
      - Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, ""Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
      - One account to sign into both the Nest and Google Home apps.
      - Your homes and home members will be aligned across the Nest and Google Home apps.
      - If you're willing to try, you may set up your Nest cameras to the Google Home app. Check out this help article: https://support.google.com/googlenest/answer/9893532

      We’d like to learn more about your experience, and see how we can improve it. Please do not hesitate to contact our support team here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest Camera review.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, it was easy to install and connect to our existing Nest system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item to get if you need temporary surveillance in or outside your house. Easy install. Easy setup.

    I would recommend this to a friend