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Customer reviews

Rating 4.1 out of 5 stars with 2646 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the Nest Cam's camera quality and ease of use, finding installation straightforward and night vision capabilities satisfactory. However, concerns exist regarding battery life and the consistency of motion detection. Some users also noted challenges with app compatibility and the product's price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,646 reviews
  • Rated 4 out of 5 stars

    Pleased with this purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been pleased with these after a month of use. Because they're battery-powered, I chose easily accessible mount locations so that recharging isn't a recurring miserable process. The video quality is a good as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Best Buy Naples has been AWFUL in getting back to

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product but am BEYOND DISAPPOINTED that I bought a full years worth of INSTALLS and they did NOT INSTALL properly add I have been totally ignored for over a week. I don’t want to hear anything bout BUSY AT THE HOLIDAYS or similar. Absolutely inexcusable how Ramon has totally ignored me. If he is out sick, on vacation or whatever SOMEONE needed to get back to me. Ignored and totally dissatisfied with BB in Naples. I am beyond loyal and have been treated very well in OH but like SHI^^&** by Naples. And I arranged for install back in NOVEMBER so plenty of time to make it right….

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Dtraci17, we're glad to hear that you love Nest Cam (Battery). It's unfortunate that it wasn't installed properly.

      If you want someone to install your Nest products for you, we only recommend contacting Nest Pro certified technicians from our official service partners like OnTech Smart Services to book an installation appointment. To learn more, check out this help article: https://support.google.com/googlenest/answer/9850152

      If you need further guidance, please do not hesitate to contact our support team using this link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Outdoor security system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture and 2 way sound. We get a lot of rain and wind. They have held up well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Castaneda

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gadget but charging cord is too short i feel that they shoul come with a solar charging gadget as well, it would help especially thos that sit high hard bring back down to recharge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited for these to be available due to the improvements to the previous generation and am disappointed. They are indoor, but do not have an "indoor" mount included, thats a $40+ extra and they dont sit level and the base isnt flat. They come with 1 charging cable, which makes no sense, battery or not as I would prefer to leave them plugged in. If you want them weather resistant, that also requires a different cable. For the price, I expected way more and will be returning them for a set of Arlo cameras.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Brian, thanks for taking the time to share your feedback about Nest Cam (Battery). We’re sorry for falling short of your expectations, and that your experience with the product is less than ideal. We value your feedback as it helps us understand our customers' needs and preferences better to improve our products and services. We understand your decision to replace them, but if you'll decide to give it another shot in the future, we’d be more than happy to help you with any questions or concerns that you might need: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Backyard camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera with great quality and notifications, with no subscription, battery is doing well for at least 3 month

    I would recommend this to a friend
  • Cons mentioned:
    App compatibility

    Rated 1 out of 5 stars

    Downgrade from Previous Nest Cams

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's baffling that Google would choke their new cameras with less features than previous generation, and entirely due to software. These latest cams are NOT Nest Aware compatible so you only get a limited 3 hour history window before they delete recorded events. And no option to subscribe to a service that would allow longer storage (like Nest Aware). It neuters the entire purpose of security cameras. Why on earth would Google do this? They're missing out on revenue and already have the tech in place. As of this review date (summer 2024) the Google Home app is also pretty clunky and hard to set schedules and customize. The cameras are fine, but until they fix the software/app I would strongly recommend avoiding.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nest Camera

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best security camera in the market. Home app is great and video quality is extremely good day and night.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely perfect. Just wish they had in black as well. Within 2 weeks of putting up it captured a hit and run on my mother's parked vehicle.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Okay for my purposes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very not impressed by how quickly the battery dies. It seemed to last longer at first and now I have to charge roughly every other day… but it is in my chicken run so I can check on them while I am at work.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi APeake, thanks for your insights. We're sorry to hear that your Nest Cam (Battery) quickly dies out.

      Battery life will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios for your Nest Cam (Battery):
      Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
      Typical: About 3 months battery life (about 9 - 12 recorded events per day)
      Quiet: About 7 months battery life (about 2 - 4 recorded events per day)

      We recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. You may contact our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nest Camera Battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and easy to install with the app, taught my aunt how to use with ease!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line cameras

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these cameras! Im able to keep an eye on things at home from anywhere. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Nest Cam 3 pack

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras easy to install and night vision is clear.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and reliable too. For the price as well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I see you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, works like a charm. Good picture and sound. Excellent product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficent installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was quick and easy to setup with a lil drilling and setting, the magnetic stand made it easy to mount. Software changes made it a bit difficult to pair with exisitng home cameras

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, AppleD. Thanks for sharing a review on Nest Cam (Battery). It's great that you had an easy time installing it. However, we're sorry to hear that you're having a difficult experience pairing it with other Nest cameras.

      Here are some steps you can try out that may be helpful with the issue:
      - Ensure that all your devices are connected to the same Wi-Fi network.
      - Check for possible congestion in your network. You can verify this by disconnecting some of the devices that are connected to your network. You may then check if you will be able to see all your Nest cameras on the Home app.
      - Check for possible sources of interference. The thick walls and the different appliances in your home may affect the Wi-Fi signal between your devices and router. Ensuring that there are no sources of signal interference will help improve the signal strength for your Nest cameras.
      - If you're using the Nest app to manage your older Nest cameras, you may have the option to set them up on the Google Home app. Check out this help article to learn more: https://support.google.com/googlenest/answer/9893532

      We'd be happy to assist you with any other concerns you have on your Google Nest cameras. You may reach out to our support team using this link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Was concerned at first about battery life, but they actually last a few months. The quality at night is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest wireless camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and great features. I like the the easy access on the mobile app

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera was easy to setup. The step by step instructions were easy to follow and the process was completed in a few short minutes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google - Nest Cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product but the pack only had 1 charger

    I would recommend this to a friend