Customers enjoy the Nest Cam 2 Pack for its great camera quality and ease of use. Many users also appreciate the overall performance, easy installation, and clear night vision. However, some customers have expressed concerns about the battery life. Others have noted issues with app compatibility, motion detection range, and connectivity.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,718 reviews
Rated 3 out of 5 stars
Great, but...
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Firstly, let me say that this device has lots of pros. The ability to have a battery powered security camera which I can install anywhere is very nice. Some folks have complained about the video resolution but I personally find it adequate.
HOWEVER, there are a few limitations that are infuriating. The fact that this is a Google NEST camera but doesn't allow you to use the NEST app is very annoying. Instead, you are forced to use Google's clunky and half-baked "home" app which is slow, buggy, and allows for limited customization. Secondly, there is a subscription fee if you want this camera to be useful at all, which I really wouldn't mind, except that it is shockingly overpriced.
Hello VermontAviationGuy, thank you for posting your review of your Nest Cam (battery) here. We're sorry to hear that your experience has been less than ideal when it comes to using the Google Home app for the device. Please know that our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. If you need further assistance or have additional questions about Nest Aware, we recommend that you reach out to our support specialists and let us help you in finding a better resolution. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Good product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These cameras are easy to set up, great quality, and simple to integrate into the google home environment. No issues
This reviewer received promo considerations or sweepstakes entry for writing a review.
easy to set up, works with google home ecosystem. those wore the two most important things for me. definitely needs to be installed high enough but not so high that you can never get to it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The cameras work great, especially paired with a Google home nest. The night vision quality is also very good
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 5 out of 5 stars
Nice Cam pack for your home security
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Cam pack for my front/backyard. Easy to install, and the battery is a little bit weak in the cold temperature. But you can always connect the wire to charge it 24/7.
I would recommend this to a friend
Brand response from Nest Support
Posted .
Hi Dannyr00, it's great to hear that you had an easy time installing Nest Cam (Battery). The batteries for your Nest camera will optimally charge within these recommended temperature limits: 32°F to 104°F (0°C - 40°C)
If you encounter any battery charging issue within the specified charging temperatures, please consider contacting our support team for further guidance and help using this link: https://support.google.com/googlenest/gethelp
Pros mentioned:
Overall performance
Rated 2 out of 5 stars
Best Buy Naples has been AWFUL in getting back to
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the product but am BEYOND DISAPPOINTED that I bought a full years worth of INSTALLS and they did NOT INSTALL properly add I have been totally ignored for over a week. I don’t want to hear anything bout BUSY AT THE HOLIDAYS or similar. Absolutely inexcusable how Ramon has totally ignored me. If he is out sick, on vacation or whatever SOMEONE needed to get back to me. Ignored and totally dissatisfied with BB in Naples. I am beyond loyal and have been treated very well in OH but like SHI^^&** by Naples. And I arranged for install back in NOVEMBER so plenty of time to make it right….
I would recommend this to a friend
Brand response from Nest Support
Posted .
Hi Dtraci17, we're glad to hear that you love Nest Cam (Battery). It's unfortunate that it wasn't installed properly.
If you want someone to install your Nest products for you, we only recommend contacting Nest Pro certified technicians from our official service partners like OnTech Smart Services to book an installation appointment. To learn more, check out this help article: https://support.google.com/googlenest/answer/9850152