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Customer reviews

Rating 4.1 out of 5 stars with 2760 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the Nest Cam's camera quality, ease of use, and overall performance. Many also appreciate the simple installation and clear night vision. However, some customers have expressed concerns about the battery life and app compatibility. Others have noted issues with motion detection range and occasional connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,760 reviews
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Nest camera.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work good. Indoor or outdoor. Wired or wireless. Night vision.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    battery life to be improved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very convenient to install any place around your home, but the battery does not last long, i mean only few days, which is very inconvenient

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, ChrisJ. We appreciate that you like the functionality of the Nest Cam (battery). We hear your concern about its battery life.

      The battery life depends on several factors including activity frequency, temperature, and the camera settings you select. You can extend the battery life of your doorbell by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Check this link for tips on how to save the battery: https://support.google.com/googlenest/answer/10901611

      Meanwhile, if you think that the battery life is significantly lower than expected, we welcome you to contact us anytime so we can investigate and help improve your experience, here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coverage. Love the 2 way speak feature. Camera has high quality night vision.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy having the Nest ecosystem in our house; it works well and is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and amazing picture quality. Easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are excellent. But not much value in the "bundle", you would pay 1 penny less if you purchased 2 separately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home owner slash customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They been a great addition to my home security, i'm about to buy two more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    RAGS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot believe they only send one charging cord for both cameras.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    It works

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is eh, but nof bad. Used on our property up north because we had some people doin weird stuff

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Indoor outdoor cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality and easy to install or move around where ever needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Best Buy Naples has been AWFUL in getting back to

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product but am BEYOND DISAPPOINTED that I bought a full years worth of INSTALLS and they did NOT INSTALL properly add I have been totally ignored for over a week. I don’t want to hear anything bout BUSY AT THE HOLIDAYS or similar. Absolutely inexcusable how Ramon has totally ignored me. If he is out sick, on vacation or whatever SOMEONE needed to get back to me. Ignored and totally dissatisfied with BB in Naples. I am beyond loyal and have been treated very well in OH but like SHI^^&** by Naples. And I arranged for install back in NOVEMBER so plenty of time to make it right….

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Dtraci17, we're glad to hear that you love Nest Cam (Battery). It's unfortunate that it wasn't installed properly.

      If you want someone to install your Nest products for you, we only recommend contacting Nest Pro certified technicians from our official service partners like OnTech Smart Services to book an installation appointment. To learn more, check out this help article: https://support.google.com/googlenest/answer/9850152

      If you need further guidance, please do not hesitate to contact our support team using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited for these to be available due to the improvements to the previous generation and am disappointed. They are indoor, but do not have an "indoor" mount included, thats a $40+ extra and they dont sit level and the base isnt flat. They come with 1 charging cable, which makes no sense, battery or not as I would prefer to leave them plugged in. If you want them weather resistant, that also requires a different cable. For the price, I expected way more and will be returning them for a set of Arlo cameras.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Brian, thanks for taking the time to share your feedback about Nest Cam (Battery). We’re sorry for falling short of your expectations, and that your experience with the product is less than ideal. We value your feedback as it helps us understand our customers' needs and preferences better to improve our products and services. We understand your decision to replace them, but if you'll decide to give it another shot in the future, we’d be more than happy to help you with any questions or concerns that you might need: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice Cam pack for your home security

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Cam pack for my front/backyard. Easy to install, and the battery is a little bit weak in the cold temperature. But you can always connect the wire to charge it 24/7.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Dannyr00, it's great to hear that you had an easy time installing Nest Cam (Battery). The batteries for your Nest camera will optimally charge within these recommended temperature limits: 32°F to 104°F (0°C - 40°C)

      If you encounter any battery charging issue within the specified charging temperatures, please consider contacting our support team for further guidance and help using this link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price! The look of this beautiful camera impressive and worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Quality camera on a budget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera and quality for the price. Highly recommend and also recommend adding the outdoor power cable or solar panels.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Part of our Security system, super bright, clear picture and great sensitivity. Works awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a lot bigger than I thought, and pretty bulky, but will get the job done. The magnet on them is very sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My 3rd Google camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat little addition to my existing setup. Install and setup was easy. Quality is as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and performance are great. Bought these to upgrade surveillance and was a good choice thus far

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my dad, he said it was to setup and sync to the app. He was able to mount it rather quickly and reports no problems since late 11/22.

    I would recommend this to a friend