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Customer reviews

Rating 4.1 out of 5 stars with 2647 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the Nest Cam's camera quality and ease of use, finding installation straightforward and night vision capabilities satisfactory. However, concerns exist regarding battery life and the consistency of motion detection. Some users also noted challenges with app compatibility and the product's price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 2,647 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great addition to home security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to add to Google home. Easy installation! Great quality product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Camera but horrible app expierence

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like this camera for having the battery option as this is mounted outside the house. Overall the camera is great, I just don't like the fact that Google has made a mess with the old Nest App and Google Home. They need to make up their minds on integrating all cameras be it from Nest or Google. It's a pain switching from Nest app and Google home. If you have older camera's, Google messed up on this integration for now and this was back in 8/24/2021 when I bought this and it is still a mess now.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi JayJay, thank you for sharing your review here. We're sorry to hear that your experience with your Nest Cam (battery) has been less than ideal when it comes to using the Nest app and the Google Home app. Our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. Your feedback with the integration is appreciated and rest assured that the right team are working on improvements moving forward. If you have additional questions about your Nest Cam or need any assistance with the device, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome camera! I have no issues at all very simple to use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cams, easy sync/ cross set up with Alexa products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest Cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall experience is great with the nest camera. I wished it had a wider viewing angle like the arlo Ultra 2. Facial recognition is a cool feature. Subscription service is pretty good. $12 a month for unlimited cameras.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Basic product for premium prices

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life could be better and picture quality is ok. Not worth the money. Google could do a lot better

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Vman. Thanks for sharing your insights about the Nest Cam (battery). We hear your concerns, and we’ve taken note of your feedback as we’re constantly looking to improve our products’ reliability, usability, and use of various services. If you have other inquiries about the camera’s features, visit the Google Nest website or contact us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wire Free Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy installation, and the app for this camera works.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my nest camera had to use them when someone hit my parked car in my driveway and drove away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cams work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cams work well for the most part and the batteries are lasting . The one is is not changing to night vision on 1 of the 4 I got fast enough after dark

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, AngelaN! Thanks for the feedback, and for investing high on Nest Cam (battery). We hear your concern about the Night Vision.

      We suggest checking that lights don’t shine into the camera lens, as bright lights can delay or prevent the camera from switching to Night Vision. You can also try to reset Night Vision in the Home app. Go to your camera settings and turn Night Vision off, then turn it back on.

      You’re always welcome to contact us if you need further assistance, here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I’m lovin it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it says. It’s clear, great sound. It’s a sharp, clear picture and I like how I can move it to cover any part of my living room or my yard.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love all Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera. Easy to install with no ugly cord hanging from house. Picks up pretty much everything in my front yard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice camera with great features

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these to keep an eye on my property when I am gone. The app works flawlessly with these cameras.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Google nest outdoor camera (wireless)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the outdoor wireless camera but amnot super impressed with the battery life on single charge. The battery generally lasts for 7 days after which I have to bring these down to charge . Since these are wireless cameras, would it be recommended to connect them to a cable/adapter and keep it connected to power 24* 7 ? Does best buy sell a longer power cable that can be used?

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Sanket. Thanks for leaving feedback about the Nest Cam (Battery). We’re sorry to hear about your experience with its battery life.

      You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Check this link for more details: https://support.google.com/googlenest/answer/10901611

      Meanwhile, you might want to consider connecting your camera to a power outlet with the included power adapter to keep the battery charged. Please note that the power adapter included with the Nest Cam (Battery) is not weatherproof and not intended for outdoor use, and you can use a compatible weatherproof cable (5 meters or 10 meters). Contact your retailer for product inquiry.

      If help is required, you’ll find our dedicated team ready for your support needs here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy pezzy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality witelrss and easy set up. Well worth the prime. I highly recommend this product. I have three cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, but using it for years will buy again and again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera the only drawback is the camera should’ve come with a wider angle lens. I switched from HomeKit now in the process of fully covering.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nest Cam

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, clear recordings, great notifications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    D

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Actually enjoyed the fact it’s battery operated vs wired. Easily installed. Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to see they finally released a battery powered version. Having cords on the previous models prevented me from purchasing them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love mine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind i have since i got these. They're great!

    I would recommend this to a friend