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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2648 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the Nest Cam's camera quality and ease of use, finding installation straightforward and night vision capabilities satisfactory. However, concerns exist regarding battery life and the consistency of motion detection. Some users also noted challenges with app compatibility and the product's price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,648 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great, easy to install.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed in my garage - very easy to do. Works great with my Google video doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected and will definitely buy another one in the future.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    returned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were bigger and heavier than I thought so I returned them. Not saying they bad because I never used.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Abcd, thank you for the feedback on the Nest Cam's dimensions and weight. We're sorry to learn that you returned the device. If you decide to give it another go and need assistance with the Nest Cam in the future, you can contact us on our Google Help page anytime. You can reach our help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    i c u

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture quality and real time viewing, I would recommend this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and so easy to use. The negatives for us are it’s not 180 degree view and I can’t open it on my nest app

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Jackie, thanks for taking the time to write this review about the Nets Cam (battery). We’re glad that you find the camera great and easy to use, but are sorry to hear that the field of view and the camera integration with the Home app are below your preference.

      Nest Cam (battery) has a 130° diagonal field of view. To get the camera view you want, you have to adjust the camera’s position by hand. Use the Home app to check the camera’s view so you can adjust the position from the mounting plate if you need to. Also, the new Nest cameras and doorbell are exclusive to the Home app because we wanted to create an integrated experience with your speakers and displays. A Nest Aware subscription applies to all of your cameras, speakers, and displays in the same home structure. And you can view both your old and new Nest Cams together in the Home app. We request for your patience as we’re working on a seamless solution to create a better user experience. Meanwhile, we suggest having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view for cameras set up in the Google Home app.

      We’re always here to help improve your experience. Let us know if you have other concerns about the performance and functionality of the Nest camera by contacting us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Good camera, needs better resolution.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is pretty good. Wish the resolution was a bit better. I have a Nest Hello Doorbell that seems to have better camera.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Bman, we appreciate you sharing your feedback on your Nest Cam (battery). We're sorry to hear that your experience with the resolution of your device didn't meet your expectations. Your feedback on improving the resolution is appreciated and rest assured that we'll relay this to the right team for future improvements. If you need further assistance or have additional questions, please feel free to contact us on our Google Help here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    blabla

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera has very clear picture and is very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    As expected!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! They work great when you don’t need the 24/7 recording.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    So so

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent picture quality. Wish we could monitor on TV monitor. Too much hassle to Cast.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi BarryH, we truly appreciate your feedback and concerns about the Nest Cam (battery). There are some compute limitations on some versions of Chromecast that do not allow us to support this yet, but we’re aiming to add support as soon as possible as the team continuously evaluates additional features. While streaming your camera on the TV isn’t available yet, you can stream it using a compatible smart display, and here’s how: https://support.google.com/chromecast/answer/7529598

      We request for your patience as we’re working on a seamless solution to create a better user experience. Meanwhile, if there’s anything we can be of help, we’re always at your service here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent outdoor camera, good quality,can see everything when am outside off home

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Working as advertised, short battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras have worked as advertised and only complaint is battery life seems short.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd chance for Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned Nest camera's in the past, and I have to say, I had a terrible experience with their support team. However I gave this camera a try, and I've found that "google" seems to have corrected the previous problems. So far, it's working GREAT!!!~

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great camera.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as we wished it to. Easy to install and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and setup. Connects to WiFi quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great nest cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really captures images day and night. It is fair to say it makes us feel safer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good outdoor camera.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good outdoor camera. Extremely easy to install. Would have been a better review if also worked with Nest app besides the Google home app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves the purpose I have been looking for in cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! You can see so clearly. Easy to set up! Great quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great product, easy to set up. Google is great with customer service as well.

    I would recommend this to a friend