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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2648 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the Nest Cam's camera quality and ease of use, finding installation straightforward and night vision capabilities satisfactory. However, concerns exist regarding battery life and the consistency of motion detection. Some users also noted challenges with app compatibility and the product's price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,648 reviews
  • Rated 1 out of 5 stars

    Not as good as before!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 4 older camera's with the Nest App and they are 5 star. You can scroll back the footage to see anything you want. I just purchased 5 new Nest Cameras which require Google Home App. With this app, you can only review if there is movement. Which is an awful feature and NOT useful.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, JohnH. Sorry to see the Nest Cam (Battery) wasn’t quite what you were expecting. For clarification, the Nest Cam (Battery) is able to record up to 10 days of 24/7 video history if you have the
      Nest Aware Plus subscription and the device is connected to a power source. Check out this guide for more information: https://support.google.com/googlenest/answer/9681538 madebygoogle

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Mbro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear picture was amazing how for it goes order a second one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and the battery backup keeps it operating during a power outage. My only complaint is I still think the old Nest app provides more features than the Home app. And this camera does not work with Nest.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best outdoor camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera. Installed on my garage. Works perfect for what I need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very portable, but less sensitive to motion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless makes it so easy to place wherever you want, but I found the motion sensitivity to be much lower than when it’s wired.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi wuja, thanks for posting your feedback about Nest Cam (Battery). We’re sorry to hear that the motion detection feature didn’t meet your expectations.

      Motion detection for your Nest Cam (Battery) can be affected by changes in the light level, and shadows moving across the frame like when a cloud moves in front of the sun. This also includes other movements within the camera's field of view like trees or bushes swaying. Here are some recommended steps that may be helpful with the issue:
      - Clean the lens with a soft cloth that’s made for cleaning optics. Dust, thumbprints, and dirt can cause poor image quality.
      - Turn your camera so that any nearby surfaces or objects (like a wall) are out of view.
      - Use the Google Home app to Zoom and Enhance and crop out surfaces or objects that may be the cause of the glare.
      - If a bright white shape along the edge appears while everything else is too dark, there might be a surface that’s too close in your camera’s view (like a wall). Angle your camera so the surface stays out of view.
      - Move nearby objects that may reflect the infrared light.

      If you have any questions about your Nest Cam (Battery), feel free to contact our support team. You may reach out to us anytime using this link https://support.google.com/googlenesthelp Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice work and product, will recommend friends to buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality picture and easy to use. Setup was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras for inside and outdoors!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture with wireless capabilities. Works great inside and out!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for a month and it works like a charm.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google cam wireless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera can be finicky depending on your wifi service but overall love the flexibility this thing gives me “indoors” battery life is nice

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Security cams

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work amazing sound, battery and video are excellent

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great battery life

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great! Battery life is amazing and the quality is great too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install battery last long the only reason they do not get 5 stars is because I wish they would move side to side up and down.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, thanks for posting your review. We’re sorry to hear that Nest Cam (Battery) didn’t meet your expectations. We’ve taken a note of your feedback and we’ll make sure this gets passed along to the right team, since we’re always looking for opportunities to improve our products and services. If you need assistance, feel free to contact our support team. We’d be more than happy to assist you here: https://support.google.com/googlenest/gethelp madebygoogle

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    BEST SET OF CAMERAS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT PRODUCT - WE LOVE OUR NEST CAMERAS. EASY TO INSTAL TOO

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid cameras with good battery life.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. My only complaint is I wish they worked using the NEST app and not the Google Home application.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello MytwoCents, it’s great to have your feedback and we’re glad that you find the Nest Cam (battery) excellent. We understand that using the Nest app to view your camera feeds is more convenient for you. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. Also, using a Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools. This means you get a simpler interface and a simpler way to connect all your devices into a single environment.

      If you need assistance, our support team is always here to help and guide you with using the Nest Cam (battery) in the Google Home app: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it's perfect size good quality good price one of the best cámara

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, easy to install, good video quality amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. This identifies anyone in a easily set up area.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great connection and very clear view. Reaches the whole yard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest cams

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products. Only buy nest google cameras. I have never had any issues with this product.

    I would recommend this to a friend