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Customer reviews

Rating 4.1 out of 5 stars with 2648 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the Nest Cam's camera quality and ease of use, finding installation straightforward and night vision capabilities satisfactory. However, concerns exist regarding battery life and the consistency of motion detection. Some users also noted challenges with app compatibility and the product's price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,648 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Amazing value!! Would buy again!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blown away, the best descicion ever, you wont repent!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best cloud based and wire free solution

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three of these installed at my house, and three installed at my parents' house. They work flawlessly for my needs, and the battery life is incredible. The feed quality is high and the AI works extremely well at detecting people. Mounting is a breeze, and the Google Home app has gotten much better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great optics, battery life, Google app limited

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a solid performer with impressive battery life but the Google software behind it (Google Home) has a ways to go. It only wakes up when it sees movement close to it or when requested by the app. My camera pointed at the forest seldom turns on because everything that might move is 100+ feet away.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Total Failure

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total failure! I have been a nest customer since day one. I will tell why this product is a failure. 1. It will not integrate with Next app. Meaning if you have an old Nest IQ cam and you normally use the Nest app for just about anything from camera to thermostat then this camera is not for you. It will not let you add this to the nest app. You will have to use the google home app and view the camera from there. What a waste. 2. Only 1 wire for 2 camera kit. Stupid!!!! 3. Charging wire faces frontward and not backward. Another Failure 4. Keeps on staying idle mode . 5. Won't integrate to the nest aware option - another failure 6. Erratic wifi Connection even if my router is just 10 ft away. In a nutshell, just wait for the next camera or just look on ebay for the old Nestcam IQ ones both indoors and outdoors.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Ryan, thanks for the feedback and for being a long time Nest user. It’s unfortunate to learn about the issues you have with your Nest Cam (Battery).

      The new Nest cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.

      The new Nest cameras support Nest aware subscription and you’ll get 30 days of event video history. With Nest Aware Plus, you’ll get 60 days and 10 days of 24/7 video history if you choose to connect your Nest Cam (battery) to a power cable (sold separately). You may see this link to know what you’ll get with a Nest Aware: https://support.google.com/googlenest/answer/9233159

      Also, Nest camera issues can be related to several factors. If you're experiencing a spotty connection or weak signal, we recommend checking your Wi-Fi network to see if your bandwidth is congested. This may happen if you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network. Removing other connected devices to your Wi-Fi may relieve network congestion.

      We’d be able to identify the underlying issues better if we can get more details, we suggest getting in touch with our specialists here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Good quality. There is a delay with notification and viewing. Overall good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera with good battery life. The notifications are spot on. I put in a place where I can easily grab from a small ladder in case I need to recharge. I placed mine in my back yard. If your using indoors it’s a great buy because you can place it anywhere without plugging it in.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, would be better with smarrtthings integration

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Google Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than the IQ! Easy install and no issues so far!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great quality security camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest Camera is vey easy to setup and use.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Does not work with older devices and Nest app

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest should work with Nest and it does not. Older cameras and devices are not compatible with this and the Nest app does not work, you have to use Google home witch is okay if all the old devices did too which they don’t so you have to switch back and forth. Bad design.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Kman, thanks for sharing your feedback with us about Nest Cam (Battery). We´re sorry to hear about your disappointment with the move we made to the Google Home app.

      We understand that long time Nest app user, like you, have enjoyed using the Nest app, to view your video feed on Nest cameras. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
      - Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
      - Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, """"Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
      - One account to sign into both the Nest and Google Home apps.
      - Your homes and home members will be aligned across the Nest and Google Home apps.
      - You may set up your older Nest cameras to the Google Home app. Check out this help article: https://support.google.com/googlenest/answer/9893532

      We´d like to answer any questions you may be having about Nest Cam (Battery). Please feel free to contact our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but a solar panel for these cameras are hard to get at this time. Battery lasts about 20-30 days, based on camera on/recording times. Solar panels were not available to purchase from BB or anywhere. I was able to order from factory, but they expect the solar panels to be released at end of April.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Switching from one app to another should be a posi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The switch from the Nest App to the Google Home App was not beneficial to the consumer in any way. The quality of the video from the Nest App is superior to the Google Home App. Nest has higher video resolution, better lighting and more options than Google Home in my opinion.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Bothappsuser, we value your feedback and we'd like to thank you for sharing it with us. We apologize for any disappointment you may be having with the move to Google Home app for the newer Nest camera models.

      We wanted to make the Google Home app as the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
      - Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
      - Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, ""Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
      - One account to sign into both the Nest and Google Home apps.
      - Your homes and home members will be aligned across the Nest and Google Home apps.

      We also recommend checking your network for possible congestion since the newer Nest camera models also come with the same resolution as the 1st generation Nest cameras. Removing some of your connected devices may help free up some bandwidth space and enable you to check if you will get better video streaming. If you verify congestion, contacting your Internet service provider will be a good step to help check your connection and upgrade your bandwidth if needed.

      For any other support needs with your Nest Cam (Battery), please do not hesitate to contact our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 2 out of 5 stars

    Not worth the investment

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We regret investing in the Google ecosystem. The products are a dead end with almost incremental improvement or updates from Google. Functionality is limited to a few convenient use cases but lacks many key features with no options for expansion or to use the cameras outside of googles system. Very difficult to review or export footage and due to cloud aspect video is seldom available in real time when it can be important. I definitely would not depend on this stuff for security. We will be installing a real camera system

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, JMT711. We appreciate your feedback. It's unfortunate to know that your experience with the Nest Cam (battery) has been less than ideal. We're sorry for any frustration or inconvenience it caused. Regarding the difficulty in reviewing and exporting footage, this has been noted. We're committed to addressing your concern though it's disheartening to hear that you're moving away from the Google Nest ecosystem, we respect your decision and appreciate your feedback. If you change your mind in the future and need help with your Google devices, we recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Quick Install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting system is really cool. Previous to purchase I was a little worried so I looked up some videos on the product and everyone said the magnet was strong but boy when I needed to charge it, it was hard getting it off! I am glad it's secure though and I love that it links up to all of my other Google products!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Security Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best security camera I've ever bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Camera!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up the camera with the google home app is very easy! The resolution is great during the day and also in night mode.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great.Great buy. Don't know how I did without it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty good. Kinda a weird interface compared to other cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Another great product by Nest

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the smart home. Very easy setup.

    I would recommend this to a friend