Customer Ratings & Reviews
- Model:
- GA01894-US
- SKU:
- 6473265
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the Nest Cam's camera quality and ease of use, finding installation straightforward and night vision capabilities satisfactory. However, concerns exist regarding battery life and the consistency of motion detection. Some users also noted challenges with app compatibility and the product's price point.
This summary was generated by AI based on customer reviews.
Google, where Nest went to die
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two pack of cameras comes with only one cable! Better off buying single cameras. The product managers at Google should fire themselves. Nest used to be the most advanced camera with great usability both hardware and software… now under Google they can’t even get the basics right. The Google Home app is a giant waste of time and is a downgrade from the regular Nest app. People who think these cameras are great likely never owned the original nest cameras before Google took over. Really sad to see what was once such a great brand die a slow and painful death. At least just abandon the whole “Nest” thing altogether to remove all hope that it will get better so we can get on with replacing our Nest devices with something else.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Atreyu8088, thanks for posting a review to let us know your issues. We’re sorry to learn that your experience with the Nest Cam (Battery) has been less than ideal.
The new Nest cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
We care about your experience and we’re taking your feedback to work on improving our products and services. If you need assistance, you’re more than welcome to visit us anytime here and we’d be more than happy to help: https://support.google.com/googlenest/gethelp
Good stuff
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had trouble with the first purchase. Returned got a new set been working great ever since. We also purchased the black silicone covers for the camera and wall mount base. We have NOT bought the extended service past the free trail. But we still get notifications just doesn't keep as long as history.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, thanks for posting your review. We're sorry to hear that you had trouble with your initial purchase of the Nest Cam (battery). We appreciate that you decided to get a new one and it's working great for you. We're here to help, so if you have any questions or need further assistance you can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Motion detection
Pathetic detection
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a long time owner of nest and google cam products. This is probably the worst of em all. I have been using it for last 2 months. I installed the camera near my pond because I suspected animal activity and wanted to understand what was going on. There were 0 activities detected by this cameras. What's more surprising is I installed a Ring spotlight camera next to this to see if it was the camera. Ring captured family of 4 raccoons apart from possums and a cat visiting the pond at night while the nest camera which was right next to it detected 0 events! I have enabled alerts on the nest cam from animal activity to motion detection.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi fitzgerald, thanks for being a long time user of Google Nest products. We appreciate your support and we'd like to help you with your support needs. We do apologize for the frustrating experience.
Nest Cam (Battery) motion detection can be affected by changes in the light level, and shadows moving across the frame like when a cloud moves in front of the sun. This also includes other movements within the camera's field of view like trees or bushes swaying. If you're not getting any alerts or notifications, we recommend trying out the steps below:
1. Change the Activity Zones on your camera. You can delete your existing Activity Zone and create a new one in any area within your camera's field of view. Just make sure that none of the zones you create overlap.
2. Change the angle of your camera and account for the lighting in the surrounding area.
3. Restart your Camera.
We recommend contacting our support team so we can provide further assistance by visiting us using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera love it alot..........................
I would recommend this to a friend Easy to set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are super easy to set up and mount quickly via magnets or the included hardware. The battery lasts for a long time and we only have to charge ours once a month or longer.
I would recommend this to a friendQuick, easy install, great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and easy to install. We had bought the arlo pro 3 or 4 first and had issues from the beginning, not to mention horrible tech support from arlo team. The nest cams we probably had ready and mounted within minutes. Love the alerts, and the convenience of being able to check on the house, especially during trips.
I would recommend this to a friend- Pros mentioned:Ease of use
Great camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well with Nest hub and easy to install
I would recommend this to a friend - Pros mentioned:Camera quality
Great items
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the cameras it helps me keep my babies safe..
I would recommend this to a friend - Cons mentioned:Compatibility
Would be better if it worked with Nest environment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Verry disappointed it does not work in the 'Nest' environment, have to use google Home. Had wanted it to be in the same ecosystem as my other products, both cameras and thermostats Other than that a good idea, that needs rounding off !
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Johnco, thanks for sharing your experience. We’re sorry to hear about your disappointment using Google Home app for your Nest Cam (Battery).
Our priority is giving our customers choice and making devices for every home, and we’re continuing to support the Nest App. New Nest cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app, so all of your cameras can be set up and controlled in one place. Also, using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools and with seamless integration with other Google devices.
Your feedback is important to us as it will help us in improving our products and services. If you need assistance, feel free to contact our support team. We’re always happy to help here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality, Ease of use
The Nest cameras are great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my Wyze cameras with these. The install was super easy, and the integration to the Nest hub and Google home app is amazing. Clear picture abd audio!
I would recommend this to a friend - Cons mentioned:Battery life
What a let down…maybe future improvements
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed that this is not compatible with the Nest App (only works on Google Home app). Also only records when you are viewing the camera in the Google Home app. I took these back and lucked out in finding the Nest Outdoor camera and hardwired it to an outlet which provides constant monitoring.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi LWesley28, we highly appreciate you for sharing the details of your experience with the Nest Cam (Battery) and we’re sorry to learn of your disappointment in the lack of compatibility with the Nest app, and with the recording feature issue.
We understand that long time Nest users enjoy viewing their Nest camera feeds from the Nest app, however, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We wanted to create an integrated experience with other Google Nest speakers and displays, and to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant.
We care about your experience and we’re taking your feedback seriously to work on improving our products and services. And if you’d like to try the Nest Cam (Battery) again in the future, we’d be more than happy to guide you through using it effectively with the Google Home app. You’ll find us always available here: https://support.google.com/googlenest/gethelp
Camera is fine, the Google App is not
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera is fine, the Google App is not. Nest App was far better and easier to use. IDK how Google can buy Nest yet not use the Nest App. Or at least copy it. I might end up returning these because I like the Nest App far much better and go with something else. Google, fix this. I mean, you are Google!!
I would recommend this to a friendBrand response from Nest Support
Posted .Hello F5TG, thank you for posting your review. We're sorry to hear that your experience with Nest Cam (battery) was less than ideal when it comes to using the Google Home app. Please know that our goal is to create an integrated experience and make the Google Home app as the one place you can control all your Google and Nest smart home devices. Your patience is appreciated as we improve further with incorporating your Nest products with the Google Home app. If you're willing to give it another go and need further assistance, please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Security cameras
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love these cameras, so we can access videos from wherever we go.
I would recommend this to a friendNest Cam Indoor/Outdoor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found the Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - that we needed
I would recommend this to a friendNext cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these cameras. They are very reliable. The battery is very nice also
I would recommend this to a friend- Pros mentioned:Ease of use
Mr Camaras
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to install, and they are efficient to use>>>.
I would recommend this to a friend - Pros mentioned:Camera quality
Nice camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice camera I have it in my home very nice camera
I would recommend this to a friend Nest Cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, not so easy to set up. Would recommend professional assistance when setting up.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for sharing your experience. We’re glad to hear that you find Nest Cam (battery) great, and we do apologize if you had some challenges installing it. We value your feedback as it will greatly help us in improving our products and services. If you need further assistance, our support team is always here to help. Don’t hesitate to contact us anytime using this link: https://support.google.com/googlenest/gethelp
Neat cam
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You need good WiFi for this to work or else it will just not work very good
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, thanks for sharing your review with us. We can see that you're experiencing some connectivity issues with your Nest Cam (battery). This is not the initial impression we want you to have of the performance and capabilities of your device. It could be that there's network congestion or there may be some environmental factors (Example: device is too far from the router, wireless interference, etc.) that may be affecting its performance. Please reach out to our support specialists so we can help find the cause of the issue and provide you with troubleshooting steps that may enhance the performance of your Nest Cam. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Nice camera !!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice ! The picture is very good !!! Love it !!
I would recommend this to a friend