Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Last Minute Deal
Your price for this item is $229.99
The comparable value price is $329.99

Customer reviews

Rating 4.1 out of 5 stars with 2648 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the Nest Cam's camera quality and ease of use, finding installation straightforward and night vision capabilities satisfactory. However, concerns exist regarding battery life and the consistency of motion detection. Some users also noted challenges with app compatibility and the product's price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,648 reviews
  • Rated 5 out of 5 stars

    Good solid camera!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good feature set, works well in all weather conditions. Wanted the ability to see back yard after someone stole a bicycle, and bought a second camera for the front to see the front door. I wanted to be able to see who was at the door without having an annoying doorbell!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love these cameras, they are amazing. I use these indoors and outdoors. Battery life is good for the most part and I love how they function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one out there

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the old gen. I like that these are wireless and you can wire it for continuous recording. Pretty crazy that Ring doesn’t have continuous recording, that’s why I go with Nest.

    I would recommend this to a friend
  • Cons mentioned:
    App compatibility

    Rated 1 out of 5 stars

    Not an upgrade

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the old nest outdoor cams for 4 years and loved them. I was very excited for the new ones but there is very little new and a lot to dislike. The video is the same if not worse than the originals. Forcing us into the goole home app instead of the Nest app was the final straw. Returning these, canceling my nest aware plus subscription and going with another ecosystem sadly.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Ryan, thanks for being a long time Nest user, and for letting us know of your experience with the Nest Cam (Battery). We're sorry to learn that you came across these issues with video quality and functionality.

      The video quality can be adjusted in settings to balance high resolution video with longer battery life and lower bandwidth use. For optimal video quality at 1080p, an internet connection upload speed with at least 2 Mbps per camera is recommended (DSL may not qualify). Please check the steps below:
      - Open the Home app Google Home app.
      - Select your camera.
      - Tap Settings Video.
      - Under “Video quality,” tap High.

      Using a Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools. Also, it provides you with seamless integration with your other Google devices. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.

      We care about your experience and we understand your decision to return it. If you’d like to try it out again in the future, we’d be happy to work with you and help improve your experience here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Love, love, love!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these cameras! We have them in the house to watch the Nanny with our baby and love it! We can see clearly, the motion sensors are on point and the app is easy to use. You will love it too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect pet cam!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted an indoor camera to check on my dog whenever I am away from home. This is absolutely perfect. Long lasting battery, easy to access, and i caught it on sale. It’s a win!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality and Customer Service.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product with great functionality. I especially like the portability. Best Buy had wonderful customer service who found the l product quickly. Kind and attentive service. Had product in stock.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Camera

    |
    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great security camera and very easy to install

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Just ok

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are good but battery life is Ok I would find other options

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Tony, thanks for sharing your insights with us. We'd like to learn more about the details of your experience and feedback. This will give us a better idea on how we can assist you best, and answer any questions or concerns you may have about Nest Cam (Battery). Our support would be happy to help you with your support needs by reaching out to us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 1 out of 5 stars

    Poor quality security camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with the performance of this camera!!! Set up event zones multiple times per instructions and they would never work correctly. Camera would detect car or person going away from camera but never coming towards camera. Camera now has went offline and will not reconnect with wi fi and seems unresponsive even with full charge. Camera is only a month old

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, MichaelF. Sorry to hear you’re having connection issues with the Nest Cam (Battery) — we get how frustrating this is. We’d be happy to investigate your concerns and get your camera back on track. When you have a second, reach out to us here: https://support.google.com/googlenest/gethelp? madebygoogle

  • Rated 4 out of 5 stars

    Cameras

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband. And it was a great choice My husband also really liked it

    I would recommend this to a friend
  • Cons mentioned:
    App compatibility

    Rated 1 out of 5 stars

    Warning: doesn't work well with old Nest Cameras

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just talked with Google Nest support and this 'Nest' camera does NOT work with the Nest app, only the Google home app. WORSE is that the old Nest cameras don't fully work in the Google home app (no video history). So the answer from support is using two separate apps to get alerts and video history. That is crazy. So don't buy unless you don't own any Nest products currently. And even then--the Google Home app is pretty bad/not easy to use. They should remove the name 'Nest' from the product and give warnings about this.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Dudeman, we appreciate your feedback and thanks for sharing your insights about the Nest Cam (Battery). We understand how inconvenient it is to have two separate apps to control and manage your cameras.

      The new Nest cameras and doorbells are exclusive to the Home app, but you can view your old Nest Cams in the Home app alongside the new Nest Doorbell and Nest Cams. If you set up your camera or doorbell in the Home app, you can use the Home app to change its settings, and if you first set up your camera or doorbell in the Nest app, most of its settings will be in the Nest app, but you can also change some settings in the Home app. Camera settings that appear in both the Home app and Nest app (for example, turning the camera on or off) will look different. However, changing one of these settings in one app will be reflected in the other app.

      Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place. In the meantime, if you have any concerns around the performance and features of the Nest Cam (Battery), let us know here and we’d be happy to help: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Best security camera

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these after buying the Google doorbell camera. Because I had already setup the doorbell via Google app, adding these were simple. I also bought the extra long outdoor cables. No fault alerts after using for 6 months. No charging needed. working even during power outage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Weather proof

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them and I have them all over the house outside. It’s great view in any weather.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Items missing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was no charging cable in the box. The package had a checklist which said cable is present . But none received. Called their customer support and supervisor team several times and asked for help. But no one helped. Poor experience and pathetic support. Overall what a bad experience

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, James. Thanks for bringing this to our attention and we’re sorry your experience wasn’t the best. We’d be happy to help and find a resolution for you — when you get a second, reach out to us here: https://support.google.com/googlenest/gethelp? madebygoogle

  • Rated 5 out of 5 stars

    First google security cam

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since buying camera im pretty impressed how simple it was to install. Not much to it drill 2 holes attach mount and camera hooks via magnet ! Battery life varies based upon settings so adjust as needed. Everything seems great and intergration with google app is great. Definately will purchase 2 more

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good camera

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of the wired Google nest cameras for outside and I love them the battery one is definitely the best battery operated camera I have used I also have Arlo cameras and the Google nest is still more user-friendly just not as good as the Google wired in my opinion

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Bmfmitchell, your feedback with the Nest Cam (battery) is highly appreciated, and we’re glad that you find it one of the best battery operated cameras. Although the camera can run on battery alone, if you prefer it wired for continuous power, you can connect your camera to a power outlet with the included or optional power adapter that will keep the battery charged. Please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use.

      We offer 24/7 video history on wired Nest Cams with a Nest Aware Plus subscription. You can get 60 days of events history and 10 days of 24/7 video history if you choose to connect your Nest Cam (battery) to a power cable. Check this link to learn more on what you can get with the Nest Aware subscription, and compare the difference: https://support.google.com/googlenest/answer/9233159

      We’re always here to help, simply let us know if there’s anything we can do for you, here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Camera

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera easy setup. Had an appointment for 7 :30 -1 got a call at 3pm running late, had big job had no time to call. Told rep your service sucks said he was reporting me to his supervisor because I said he sucks . Told him to late for service had plans. Waisted 8hrs of my day no apologies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest cam

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. I already have Google products so it's a no brainer. I've heard there are better cameras but it gets the job done just fine. I like that it's magnetic and easily adjustable.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Dead battery despite being plugged in 24/7

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already know I hate the Google Home interface because it's inferior to Nest, but I got on board and purchased these to be my outdoor cameras. I had them wired the entire time, but eventually they both stopped powering on and the error says the battery is dead. Yet they are wired. They are now paperweights.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, we're sorry to hear you're having battery trouble with your Nest Cam (Battery). We're here to help, contact us so we can advise you on how to proceed: https://support.google.com/googlenest/gethelp?hl=en Nest