Customer Ratings & Reviews
- Model:
- GA01894-US
- SKU:
- 6473265
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the Nest Cam's camera quality and ease of use, finding installation straightforward and night vision capabilities satisfactory. However, concerns exist regarding battery life and the consistency of motion detection. Some users also noted challenges with app compatibility and the product's price point.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Not Nest quality doesn’t come with everything
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These new nest cameras do not include everything you need. If you want wireless cameras just go with another brand on the market, these are not the same as the original outdoor cameras. Nest app is being phased out, these only work with Google home. Biggest issue, only comes with one tiny charging cable, so even if you wanted to wire this like the original, you now have to spend even more to get another cable, good luck finding one at time of purchase. For this price point, it’s absolutely mind blowing.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, andj592. We're sorry to learn that your experience with Nest Cam (battery) has been less than ideal. Our goal is to provide you a place where you can control all your Nest and other Google smart home devices using the Google Home app and create an integrated experience with the Google Assistant. We'd like to help you with finding ways we can improve your experience with the device and a better resolution for your charging cable. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Amazing Camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.google nest/home devices are the best. very easy to setup and use
I would recommend this to a friendGreat value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery dies too quick, it suposed to last more than a week
I would recommend this to a friendBrand response from Google Team
Posted .Hey there, UlyssesD. We’re sorry to hear you’re having to charge the Nest Cam (Battery) so often. The battery life will depend on factors including activity, temperature, and selected camera settings. On average here’s how long the battery will last on a single charge:
Busy - About 1 month battery life (about 25 - 30 recorded events per day)
Typical - About 2.5 months battery life (about 13 - 16 recorded events per day)
Quiet - About 6 months battery life (about 2 - 5 recorded events per day)
Here’s a few tips to conserve battery:
1. Optimize its video quality.
2. Shorten the length of time for which events are recorded.
3. Take longer to begin recording between events.
We’re just a click away if you need support: https://support.google.com/googlenest/gethelp
Google-Nest Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install. Flawless performance. Use over 1 year. Highly recommend. Price on the higher side, but solid quality and operation make it worth the price. Easy to relocate.
I would recommend this to a friendNest cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not what I expected! I could be gotten something better with the price I paid for this cameras! At night time, it looks blurry!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, EfrainP. We appreciate your feedback on the Nest Cam (battery). We're sorry to learn that you're having some video quality issues at night time. Night Vision video quality can be affected by internet speed and other issues. Below are some solutions to try. Check your camera’s view in the app after each one:
- Clean the lens with a soft cloth that’s made for cleaning optics. Dust, thumbprints and dirt can cause poor image quality.
- Turn your camera so that any nearby surfaces or objects (like a wall) are out of view.
- Use the app to zoom and enhance, and crop out surfaces or objects that may be the cause of the glare.
- If a bright white shape along the edge appears while everything else is too dark, there might be a surface that’s too close in your camera’s view (like a wall). Angle your camera so the surface stays out of view.
- Move nearby objects that may reflect the infrared light.
If you've done these before and the issue still persists, then we recommend reaching out to our support team by visiting the Google Help page here: https://support.google.com/googlenest/gethelp
Good Response Time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with the response time considering video is not recording 24/7.
I would recommend this to a friendWonderful Home Security Cameras
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for my father, he wanted something to help him feel safe and the installation was simple enough that he went out and picked up 4 more.
I would recommend this to a friend- Cons mentioned:Battery life
Google camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good product. Camera batteries only last a few weeks without being plugged in. Camera quality at nice is awful.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, JasonM. We're sorry to hear that your experience with your Nest Cam (battery) has been less than ideal. The built-in rechargeable batteries are made for long-lasting battery life and should give you at least 1.5 months if the device is busy(about 20-25 recorded events per day). It's important to us that we provide you with the best help possible and identify the cause of the battery and camera issues you’re having with your device. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Dont last
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these cameras 1 year and 3 months ago and they will no longer hold a charge. They are out of the warranty period so they will not do anything to replace the cameras. Would not recommend as they do not last and they don’t stand by their product quality.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Matt, thank you for your review. We're sorry to hear you had a bad experience with your Google Nest cameras. We value your feedback and would like to learn more about your experience. Please take a moment to fill out this feedback form: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
No complaints
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with great quality. I have a total of 4 cameras and the door bell.
I would recommend this to a friendEasy setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great purchase. I love the wireless feature but hate the fact the I have to pull the cameras down. It was an easy setup and install.
I would recommend this to a friendCamera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Security is our first priority for our safety at home! Love this product!
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend the Google Camera for those who are looking for quality
I would recommend this to a friendThey don't work well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its functions are slow and the internet connection is lost quickly.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, JonathanS. We’re sorry you're running into connectivity problems with the Nest Cam (Battery) — we totally understand your frustration. Here are some troubleshooting steps to get your device running smoothly:
1. Check your camera’s distance to the router: Your camera may be out of range or it may be too close to the router.
2. Restart your camera: When you restart your camera, it will refresh its connection. Instructions depend on what kind of device you have.
3. Restart your router: When you restart your router and modem, it will reset your internet connection.
4. Check the settings on your Wi-Fi router or access point: In some cases, settings on your router or access point could cause a problem with the connection. High firewall security or parental controls can block new devices from connecting to your Wi-FI network
Don’t hesitate to reach out to us here: https://support.google.com/googlenest/gethelp
Ok, but read the fine print about how they work.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work ok, but really wish they worked with the nest app like the others we have. Also, since you really need to hard wire them in order to get all the streaming, they should at least have the option of buying wired ones.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi aees, thanks for the feedback and for sharing what you think of the Nest Cam (Battery). We’re glad that they work OK for you.
We understand that long time Nest users enjoy viewing their Nest camera feeds from the Nest app and web app, however, our priority with this launch was to create an integrated experience with other Google Nest speakers and displays, and to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant.
Nest Cam (battery) has been designed with versatility in mind, it’s an outdoor/indoor battery powered device out of the box, and can be used with a set of various power accessories including two weatherproof cables with power adapter. You can connect your camera to a power outlet with the included or optional power adapter. Connecting to continuous power will keep the battery charged. Please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use and you can use a compatible weatherproof cable (sold separately).
We’re always here to help improve your experience. For any concerns or if you need assistance about the features and functionality of the Nest camera, feel free to let us know anytime here: https://support.google.com/googlenest/gethelp
Nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fairly well, sometimes notifying up to 3 minutes later
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Gotyou, thanks for sharing your feedback with us. We´re sorry to hear that your Nest Cam (Battery) is having some delays with the notifications.
Motion detection for Nest Cam (Battery) can be affected by changes in the light level, and shadows moving across the frame like when a cloud moves in front of the sun. This also includes other movements within the camera's field of view like trees or bushes swaying. If you're not getting any alerts or notifications, we recommend trying out the steps below:
1. Change the Activity Zones on your camera. You can delete your existing Activity Zone and create a new one in any area within your camera's field of view. Just make sure that none of the zones you create overlap.
2. Change the angle of your camera and account for the lighting in the surrounding area.
3. Restart your Camera.
For any other concerns you may have, you´re more than welcome to contact our support team here: https://support.google.com/googlenest/gethelp
Pleasantly surprised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work very well. I wasn't sure what to expect with them being battery powered but they hold up good on their own and have add-ons if there are any concerns.
I would recommend this to a friendCompletely Satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price. Does more than the gen1 outdoor camera at a lower price. I love how you can either plug it in for 24/7 recording and has a battery back-up just in case the power goes out. I just hope the gen2 doorbell has this same feature.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there Mike, it's great that you loved your Nest Cam (Battery). We´re sorry to hear about your disappointment with not having the 24/7 video recording feature added it.
Your feedback is important to us. We´ll definitely hand over this information to the right team since we´re always looking for ways to improve our products and services. For any other support needs you may need, please reach out our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Not worth the price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these with the hopes of adding some security to my home. I am very disappointed with this product. The connection is absolutely horrible!! I can’t even place this outside of my house because of the connection. Even with this sitting next to my router it won’t work very good. Also you can only use the Google Home app and it is trash. I can’t view my live camera feed, but it will record video and I am able to view it. It just recently started doing this. I really should have returned this product and regret that I didn’t.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi arkgirl, thank you for sharing your review on Nest Cam (battery) and we're sorry to hear that you're having difficulties with the device when it comes to connectivity. We'd like to know more about your connectivity issues so we can help troubleshoot the issue for you. Also, we've recently rolled out a web version for the Google Home app which may help you with your live feed concerns. You can check the details on this link: https://support.google.com/googlenest/answer/9241220
If you're willing to give the Nest Cam another go, please contact us on our Google Help page for further assistance or any additional questions you may have: https://support.google.com/googlenest/answer/9241220
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All-around great features at a competitive pricing.
I would recommend this to a friend