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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2648 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the Nest Cam's camera quality and ease of use, finding installation straightforward and night vision capabilities satisfactory. However, concerns exist regarding battery life and the consistency of motion detection. Some users also noted challenges with app compatibility and the product's price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,648 reviews
  • Rated 5 out of 5 stars

    Good so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all nomissues with the camera set up. Wish they had 4k versions though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A better version of an already good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite an effective product. Has the ability to run with or without the wired connection. Should mention that some features require you to purchase a Monthly subscription

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi AvantgardePlayer479, it’s great to have your feedback and we’re glad that you find the Nest Learning Thermostat an effective product. We’re focused on giving our customers value for the price, including three hours of event history right out of the box for the first time ever. On-device processing also gives our customers smart alerts and Activity Zones, which historically have required a subscription. There's no fee to stream full resolution live video and receive basic notifications, as long as your camera is connected to the internet. However, you’ll need a Nest Aware subscription to record video and receive advanced notifications. With a Nest Aware subscription your video will be saved to the cloud and you’ll get extra features. Find out more what you can get with the Nest Aware subscription here: https://support.google.com/googlenest/answer/9233159

      If there’s anything we can be of help, please don’t hesitate to get in touch with us anytime at: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nest Cam Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works great and the battery lasts quite a long time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    killer camera system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly amazed this setup show’s amazing quality and battery life I now have 6 total setup was super simple and they work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome. Sticks to a magnet out side hold up in all weather conditions doesn’t work so well past -30 degrees but it will tell if it won’t function any more . Long battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, been about three months and I’m very happy with the camera’s performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, huge upgrade compared to the old nest cameras. Person detection works amazing. Love that it has a battery, so if you lose power, it will save events. Great product, will be buying more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still a good camera!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agree with everyone else about the horribleness of the google home app but this is still a great camera. They are much more responsive with notifications than the older cameras.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome product!

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect viewing angles, great clarity. Plus 10 days of continuous recording with nest aware…what more is needed?

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not practical

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery does not last long. Since you pretty much have to plug them in every other day, they are not wireless. They shape of the camera looks chic, but it is not practical. Hard to face camera in exact direction of your choice due to it’s shape. Placement of charging cable is poor as well. When the camera is plugged in, you have limited options on positioning. Since the camera does not hold a charge for long, it must be plugged in often.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello Chel, thank you for sharing your feedback on your Nest Cam (battery) and we're sorry to hear that your experience with the device didn't meet your expectations when it comes to the overall design and battery life of the device. We suggest checking the link here that may help with improving the battery life of your device here: https://support.google.com/googlenest/answer/10901611

      Another option we may recommend is getting the Nest Cam (battery) Weatherproof Cable which helps provide a continuous power source for your device. If you need further assistance please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Best Buy service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy service with Google products = 5 stars!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as good and the new version. Very happy with the open box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was reasonable. It fulfills my requirement for home security, Resolution is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eye in the sky

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im able to monitor my rentals while being may miles away. Great peace of mind knowing they work and have a speaker and microphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what i thought it would do! Not to keen on the Magnetic hold, but it does make it easier to direct the view.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended, and works well. The 60 a year is a great price for facial recognition and a month storage of footage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery nest camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work as advertised. Battery last long time. Wish higher resolution but totally viewable. Best aware is confusing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 7 of these Google cameras to install around the house and inside the garage. Very quick to alert me to whatever the objects I had setup for, no false alarms at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goggle Nest Outdoor Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my Google Nest Cameras! Integration was easily and resolution is great.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Batteries diminish rapidly

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is poor. Notifications are spotty, and a real pain to set up again if you change your WiFi network.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Benjamin. Thank you for sharing your experience on Nest Cam (battery) and we're sorry to learn that it was less than ideal. For your battery concerns, we recommend using the battery saver feature to extend the battery life of your device. When the automatic battery saver is enabled, your camera will automatically adjust its features to help conserve the battery. If you've tried this before or if the issue still persists, please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest