Customer Ratings & Reviews
- Model:
- GA01894-US
- SKU:
- 6473265
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the Nest Cam's camera quality, ease of use, and overall performance. Many also appreciate the simple installation and clear night vision. However, some customers have expressed concerns about the battery life and app compatibility. Others have noted issues with motion detection range and occasional connectivity problems.
This summary was generated by AI based on customer reviews.
Excellent security camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are awesome. I love how smart these are with the options. They also work fantastic with the optional solar panels. Never a need to charge these cameras up
I would recommend this to a friendNest Cam Indoor/Outdoor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found the Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - that we needed
I would recommend this to a friend- Cons mentioned:Battery life
Not Nest quality doesn’t come with everything
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These new nest cameras do not include everything you need. If you want wireless cameras just go with another brand on the market, these are not the same as the original outdoor cameras. Nest app is being phased out, these only work with Google home. Biggest issue, only comes with one tiny charging cable, so even if you wanted to wire this like the original, you now have to spend even more to get another cable, good luck finding one at time of purchase. For this price point, it’s absolutely mind blowing.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, andj592. We're sorry to learn that your experience with Nest Cam (battery) has been less than ideal. Our goal is to provide you a place where you can control all your Nest and other Google smart home devices using the Google Home app and create an integrated experience with the Google Assistant. We'd like to help you with finding ways we can improve your experience with the device and a better resolution for your charging cable. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Ok, but read the fine print about how they work.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work ok, but really wish they worked with the nest app like the others we have. Also, since you really need to hard wire them in order to get all the streaming, they should at least have the option of buying wired ones.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi aees, thanks for the feedback and for sharing what you think of the Nest Cam (Battery). We’re glad that they work OK for you.
We understand that long time Nest users enjoy viewing their Nest camera feeds from the Nest app and web app, however, our priority with this launch was to create an integrated experience with other Google Nest speakers and displays, and to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant.
Nest Cam (battery) has been designed with versatility in mind, it’s an outdoor/indoor battery powered device out of the box, and can be used with a set of various power accessories including two weatherproof cables with power adapter. You can connect your camera to a power outlet with the included or optional power adapter. Connecting to continuous power will keep the battery charged. Please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use and you can use a compatible weatherproof cable (sold separately).
We’re always here to help improve your experience. For any concerns or if you need assistance about the features and functionality of the Nest camera, feel free to let us know anytime here: https://support.google.com/googlenest/gethelp
Completely Satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price. Does more than the gen1 outdoor camera at a lower price. I love how you can either plug it in for 24/7 recording and has a battery back-up just in case the power goes out. I just hope the gen2 doorbell has this same feature.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there Mike, it's great that you loved your Nest Cam (Battery). We´re sorry to hear about your disappointment with not having the 24/7 video recording feature added it.
Your feedback is important to us. We´ll definitely hand over this information to the right team since we´re always looking for ways to improve our products and services. For any other support needs you may need, please reach out our support team here: https://support.google.com/googlenest/gethelp
Nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fairly well, sometimes notifying up to 3 minutes later
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Gotyou, thanks for sharing your feedback with us. We´re sorry to hear that your Nest Cam (Battery) is having some delays with the notifications.
Motion detection for Nest Cam (Battery) can be affected by changes in the light level, and shadows moving across the frame like when a cloud moves in front of the sun. This also includes other movements within the camera's field of view like trees or bushes swaying. If you're not getting any alerts or notifications, we recommend trying out the steps below:
1. Change the Activity Zones on your camera. You can delete your existing Activity Zone and create a new one in any area within your camera's field of view. Just make sure that none of the zones you create overlap.
2. Change the angle of your camera and account for the lighting in the surrounding area.
3. Restart your Camera.
For any other concerns you may have, you´re more than welcome to contact our support team here: https://support.google.com/googlenest/gethelp
Next cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these cameras. They are very reliable. The battery is very nice also
I would recommend this to a friendGood camera, interface sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras are cool and works as advertised. The user interface sucks.
I would recommend this to a friendGoogle-Nest Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install. Flawless performance. Use over 1 year. Highly recommend. Price on the higher side, but solid quality and operation make it worth the price. Easy to relocate.
I would recommend this to a friendGoogle Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its working great. I can switch the camera how ever i like to get the best view and immediately notifications pop-up when somebody is around.
I would recommend this to a friendDisappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Booting up of each camera takes a significant amount of time including a software update. In addition, one of the three cameras wouldn't boot up after numerous tries on multiple networks. I brought back to Best Buy and was told I couldn't exchange for a single camera and instead needed to go take down the other two and return all three. . . and then start over again. Very frustrating
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, DanielB. We’re sorry you had trouble setting up the Nest Cam (Battery). If the device won’t connect to the Google Home app, press the button on the back of your camera once and wait for it to restart. As a last resort, hold the button down and it will reset to factory defaults. If you need an extra hand, don’t hesitate to reach out to us here: https://support.google.com/googlenest/gethelp?
Security cameras
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love these cameras, so we can access videos from wherever we go.
I would recommend this to a friendGood value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All-around great features at a competitive pricing.
I would recommend this to a friendMs. J
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best when you have elderly parents and you want them to keep their independence in the home but, still watch them.
I would recommend this to a friendMR
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product only records when it is tripped. so I'm driving into my garage and I guess I'm moving too fast as it only recorded the back half of the car. I'm sitting here now and my lawn is being watered and it is in the security zone and the cam didn't pick it up I tried to olive and it only stayed live for about 3 seconds and would not reconnect the video but I could still hear sound. So I'm going to say that this particular cam is defective, because if it isn't, its a junk product and Google should get out of Nest's business.I have 6 other Nest cams that work great. This cam is junk
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Jake, thanks for taking the time to write this review about the Nest Cam (battery), and we’re sorry to learn that your experience is below your expectations.
Nest camera issues can be related to several factors, and we’d be able to identify the underlying issues better if we can get more details about your concern. Meanwhile, if you're experiencing a spotty connection or weak signal, we recommend checking your Wi-Fi network to see if your bandwidth is congested. This may happen if you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network. Removing other connected devices to your Wi-Fi may relieve network congestion. If your camera is mounted too far from your Wi-Fi router, you may need to extend your Wi-Fi network’s range using an extender, boosters or additional Wi-Fi access points. Try restarting your router to reset your internet connection. You should also restart any Wi-Fi range extenders or repeaters that you have. If these didn’t help, you may need to restart or reset your Nest camera following the steps here: https://support.google.com/googlenest/answer/9252162
We're always here to help. If the steps above didn’t make any difference, please reach out to our support team at the following link for further assistance: https://support.google.com/googlenest/gethelp
reliable product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is very reliable product. Night mode and I had 3 older version outdoor cameras and still working fine!!!
I would recommend this to a friendNest cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not what I expected! I could be gotten something better with the price I paid for this cameras! At night time, it looks blurry!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, EfrainP. We appreciate your feedback on the Nest Cam (battery). We're sorry to learn that you're having some video quality issues at night time. Night Vision video quality can be affected by internet speed and other issues. Below are some solutions to try. Check your camera’s view in the app after each one:
- Clean the lens with a soft cloth that’s made for cleaning optics. Dust, thumbprints and dirt can cause poor image quality.
- Turn your camera so that any nearby surfaces or objects (like a wall) are out of view.
- Use the app to zoom and enhance, and crop out surfaces or objects that may be the cause of the glare.
- If a bright white shape along the edge appears while everything else is too dark, there might be a surface that’s too close in your camera’s view (like a wall). Angle your camera so the surface stays out of view.
- Move nearby objects that may reflect the infrared light.
If you've done these before and the issue still persists, then we recommend reaching out to our support team by visiting the Google Help page here: https://support.google.com/googlenest/gethelp
Not worth the price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these with the hopes of adding some security to my home. I am very disappointed with this product. The connection is absolutely horrible!! I can’t even place this outside of my house because of the connection. Even with this sitting next to my router it won’t work very good. Also you can only use the Google Home app and it is trash. I can’t view my live camera feed, but it will record video and I am able to view it. It just recently started doing this. I really should have returned this product and regret that I didn’t.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi arkgirl, thank you for sharing your review on Nest Cam (battery) and we're sorry to hear that you're having difficulties with the device when it comes to connectivity. We'd like to know more about your connectivity issues so we can help troubleshoot the issue for you. Also, we've recently rolled out a web version for the Google Home app which may help you with your live feed concerns. You can check the details on this link: https://support.google.com/googlenest/answer/9241220
If you're willing to give the Nest Cam another go, please contact us on our Google Help page for further assistance or any additional questions you may have: https://support.google.com/googlenest/answer/9241220
Wonderful Home Security Cameras
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for my father, he wanted something to help him feel safe and the installation was simple enough that he went out and picked up 4 more.
I would recommend this to a friend- Cons mentioned:Battery life
Bad Battery Life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice cameras but the batteries were terrible. One didn’t hold a charge and the other one ran out too quickly to be efficient in our climate. Returned the item. Will buy hard-wired cameras.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Minnesotahome, thanks for taking the time to share your feedback, and we’re sorry to hear that your experience with using the Nest Cam (battery) has not been ideal. We understand your decision to return it, but if you're willing to give it another try in future, you can extend the battery life by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas.
Besides having help articles available online, we also have our dedicated team always here to provide you with services and assistance: https://support.google.com/googlenest/gethelp