Customer Ratings & Reviews
- Model:
- GA02077-US
- SKU:
- 11028798
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the product's excellent camera quality, ease of use, and overall performance, highlighting clear night vision and simple installation. However, a significant concern for many users is the poor battery life. Some customers also reported issues with app and general compatibility, along with occasional connectivity lags and a narrow motion detection range.
This summary was generated by AI based on customer reviews.
Backdoor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera works get with my iPhone and google hub. I’m able to see a wide range of my backyard.
I would recommend this to a friendBest Buy service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy service with Google products = 5 stars!!!
I would recommend this to a friendI’d buy again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a farmers that I could see on my iPad in front of tv. This way no porch pirates. This camera works great and the display is crystal clear
I would recommend this to a friend- Cons mentioned:Motion detection
Poor activity detection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras do not detect activity and record it well. I walked several times in front of the cameras to no avail.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hi there, CR01. Sorry to hear you’re having problems with the Nest Cam (Battery) not picking up activity. Here’s a few troubleshooting steps to get your device running smoothly:
1. Check power, Internet connection and Wi-Fi.
2. Check that the camera and microphone are on.
3. Make sure that the camera can spot the activity that you want.
Here’s a link with more information: https://support.google.com/googlenest/answer/9675480
If you still need support, we’re here 24/7: https://support.google.com/googlenest/gethelp?
Google Nesh Outdoor Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very good. Very satisfied with how easy it was to set up.
I would recommend this to a friendNo longer worthy of the name Nest.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry Google, you took out all the Nest Value out of this and forced us to use Google Home to utilize this camera. Nest was a better interface. I ended up buying Eufy by Anker. Much better price, twice the resolution and full 365 day battery? Oh, and their app is better than google home. Sorry, Ill be upfitting my house with at least 8 cams and discontinue to use the Google/Nest line of products. At this point, it's all in the name you got going for you.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Ruben, thanks for letting us know about your concerns with the Google Home app. It's really unfortunate to hear that you're planning to discontinue using your Nest Cam (Battery).
We understand that long time Nest users enjoy viewing their Nest camera feeds from the Nest app, however, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. The new Nest Cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience with other Google Nest speakers and displays.
If you ever have a change of heart and reconsider using Nest Cam (Battery) again, we'll definitely do our best to provide you a better experience. Please do not hesitate to contact our support for any support needs you may have by visiting us using this link: https://support.google.com/googlenest/gethelp
Caught a burglar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two days after I installed them I caught someone stealing in my store, so I love them
I would recommend this to a friend- Cons mentioned:Connectivity
Good camera, bad software
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it not knowing the camera can't be added to my other NEST cameras. In order for the GOOGLE camera and my 3 nest cameras, I would have to migrate my nest cameras to the GOOGLE camera. That can be done, but have to cancel the nest subscription and buy a GOOGLE subscription at twice the cost. I returned the camera and will repostion my others.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Freddidit. Thanks for taking the time to share your feedback with us. We do apologize for any disappointment you may be having with the move to the Google Home app, from the Nest app, for the new generation of Nest cameras. It's also unfortunate that you had to return it.
You actually get a lot more value with the new Nest Aware subscription since it lets you pay one amount for all your Google Nest cameras in your home. This includes any new Nest camera you buy, and all your older Nest cameras, rather than paying for each camera which can be more costly. To learn more about the new Nest Aware subscription, check out this link: https://support.google.com/googlenest/answer/9546397
We'd be happy to entertain any questions you have and even walk you through the migration process for your old Nest cameras. Simply reach out to our support team here: https://support.google.com/googlenest/gethelp
Ok camera happered by bad software and poor design
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Software needs to be better, the wifi radio in it is a little weak. The plug for the power cable is fragile, making wiring it a pain.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Xandrius. We appreciate your feedback on the Nest Cam (battery). We hear your concerns, and we’re sorry that your experience is below your expectations. We’d be happy to share this with the right team as we’re constantly looking to improve the reliability, usability, and use of various features. Meanwhile, although you can connect your camera to a power outlet with the included power adapter for continuous power to keep the battery charged, the power adapter included is not weatherproof and not intended for outdoor use. We recommend using a compatible weatherproof cable (sold separately) instead.
For any support concerns that need our attention, please contact us here and we’ll gladly help: https://support.google.com/googlenest/gethelp
Nest cam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second camera, paired both with a solar charger. Never have to worry about charging them!
I would recommend this to a friendNight owl
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love it, ill will recommend it and the affordable price for the best quantity cam
I would recommend this to a friendWorks highly recommend nest cameras
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras work great. Provide security and peace of mind.
I would recommend this to a friendDoes the job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for spot view. Overview distance view not the best. Also would prefer auto recording but for the price great value
I would recommend this to a friend- Cons mentioned:Connectivity
Home app cannot detect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to get this camera working since i already own other google devices in my home but the Google Home app just would not detected this camera, therefore could not get to use this camera. After a few hours of wasting my day fiddling with it, I ended up returning this camera. This will give me a chance to check out all the other brands.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Dose. We're sorry to hear that your experience with your Nest Cam (indoor, wired) was less than ideal and that you had to return it. If you're ever considering Google products in the future, we recommend that you reach out to our support specialists so we can further assist you. You can contact us anytime on our Google Help page here: https://support.google.com/googlenest/gethelp
Good Value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well, and convenient to not need a cord. Mounting was pretty simple. The app seems to be accurate with battery levels.
I would recommend this to a friend- Cons mentioned:Battery life
Google has messed up the new line up of cameras.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is horrible, lasts maybe two weeks. Doesnt work in the older Nest app with my existing cameras. You can only access it in the Google Home app that has less features. I ended up returning it. In comparison i also use the Blink wireless cameras that use 4 AA and they last over a year before changing them out.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi NCruz, we really appreciate your feedback about the Nest Cam (battery), and we’re sorry to hear it didn’t meet your expectations.
The new Nest cameras and doorbell are exclusive to the Home app because we wanted to create an integrated experience with your speakers and displays. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. Also, your camera could have detected a lot of activities, as the battery life will depend on factors including activity, temperature, and camera settings that you select, which can be extended by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas.
We understand that you returned your camera already, but if you’re willing to try the Nest camera some time again, we have our dedicated team of specialists always ready to provide you with services and assistance here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality, Ease of use
Nest camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great surveillance cameras, clear image, easy setup
I would recommend this to a friend Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. This is great! I would recommend this product to someone else.
I would recommend this to a friendWifi nest camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with solar charging panel. Be sure to charge fully at set up.
I would recommend this to a friendNice little camera
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality camera feed, and the battery lasts surprisingly long! Only charging it every few months.
I would recommend this to a friend